There are a few reasons why your Galaxy Buds may not show up in your Bluetooth settings menu. First, ensure your earbuds and connected device are away from Wi-Fi routers or running microwaves, and there’s an uninterrupted path between them. If that fails, try restarting the buds by placing them in the case and closing the lid. Wait for the LED on the case to go out, and then connect the earbuds again. If issues persist, consider charging the earbuds for at least 30 minutes. You should check that the charging pads are clear of debris and that your USB cable works beforehand.

To put your Samsung Galaxy Buds into pairing mode:

1. Place the earbuds in the case.
2. Close the lid for five to six seconds.
3. Open the lid.

If you’ve paired your Galaxy Buds to a device previously:

1. Open your Galaxy Buds case.
2. Remove the earbuds and wear them.
3. Tap both touchpads for a few seconds.

Place the Samsung Galaxy Buds 2 earbuds in the charging case, close the lid for 5-6 seconds, and then open the case to enter pairing mode. On your device, navigate to Settings > Connections >Bluetooth > tap Pair new device.