So I just got a membership at Sam's Club (yay!) and put my mom as the complimentary membership, but we can't seem to get her set up for the app.
Is she supposed to be signed in under my name or something? I'd have thought she'd need her own login and what not.
We've been having no luck figuring this out via Google so I figured I'd ask here.
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My partner has a Sam’s club account and went online and added me as the complimentary member.
How do I get my member number? Can I go to the store myself to get it or do I need her to come with me to get the membership?
I just don’t want to make the trek up there by myself only to have to come back again if I need her to accompany me.
Thanks in advance!
Just a tidbit of information I wanted to share - I just recently signed up for Sam's Club and added my spouse as a complementary household member.
It seems a bit ridiculous that they don't tell the household member their own ID number in the welcome email so that they can register and use the website/app. I was googling and found some places recommended getting physical cards first or going through chat to find the ID number for the extra members.
What I was able to do is, as the primary account member, go to the Account -> Additional Cardholders section of the website. I opened Developer Tools from the menu in my web browser and found the request with a URL ending in /v3/membership/summary. Viewing the response payload for that request will show the complementary member's membership ID which in my case is very very similar to the primary ID but with a digit changed.
Can I add a second person to my card through the app or do I have to do it at the club?