How good is this laptop
i bought a HP ENVY 17.3" Touchscreen Laptop - 13th Gen Intel Core i7-1355U - GeForce RTX 3050 - 1080p - Windows 11
The new 17.3" HP laptop review. | BobIsTheOilGuy
HP-17 laptop, what's the catch?
Videos
Bought this laptop on Amazon after an extensive search. I also bought a couple of 32gb RAM sticks to install to power up the memory.
HP 17 Business Laptop 17.3" FHD IPS Anti-Glare Display 13th Generation Intel 10-Core i5-1335U Processor (Beat i7-1255U) 12GB RAM 512GB SSD Intel Iris Xe Graphic Backlit USB-C Win11 Silver + HDMI Cable https://a.co/d/a8uuVWp
This laptop seems like a ghost - no identified lineup name (it's not an Omen or an Envy), model number is 17-cn3053cl. I'm feeling nervous about opening the box it came in since HP doesn't have a great reputation.
My use case is my work laptop, large Excel spreadsheets, statistical programming in R, a million Chrome tabs open at once, etc. It will almost always be plugged in.
Any thoughts or experiences?
For heavy to mid gaming and video editing.
Thanks Franco. The HP rep kinda sounded like I would have to pay for a tech to talk me through it. I did buy the recovery device because I just wanted my new expensive computer to work and didn’t want to argue about it. My screen started turning blue and shutting down and restarting only by following his directions as he watched via my iPhone camera. He said that I would have to pay for it because I followed his instructions.
Hi,
You're right, it's not normal, a new computer shouldn't present any kind of problem.
Since the computer is new and therefore still covered by the warranty, I suggest you take it to an HP service center, they are required to repair the computer at no additional cost and you can assert all warranty rights.