Hello Royal-Airs,

My name is Juan Pedro and I'm a fellow customer and expert user. I will be more than happy to assist you today!

If you are using Windows 10, these are the instructions to configure a printer: https://support.microsoft.com/en-us/help/401538...

If the problem persists, please reach the device manufacturer for further troubleshooting/assistance.

I hope this helps! Please let me know if you have any further questions.

Sincerely,

Juan Pedro

Independent Advisor

🌐
HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › HP-Envy-Photo-7855-printing-non-stop-going-through-a-ream-of › td-p › 9107215
HP Envy Photo 7855 printing non-stop going through a ream of... - HP Support Community - 9107215
June 28, 2024 - If your HP Envy Photo 7855 printer is printing non-stop and going through a ream of paper, it typically indicates a printing queue issue or a problem with the printer settings. Here’s how you can troubleshoot and resolve this issue:
Discussions

Hp envy photo 7855 help

Same issue!

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How to fix *NEW* HP ENVY Photo 7855 printer?
I got this printer back in March of this year. I opened the original packaging and set up the printer to make some flyers for a garage sale. Everything worked fine at the time. After the garage sale, I packed up the printer into its box and put it away for a few months. About a month ago I unpacked it again so my fiancée could print some labels, but when it printed there were problems. I also tried to print on normal paper and it still has this problem. I tried the clean and align cartridges option, and the clean smear option. The pictures show the results of that. Any help is good, thank you! More on reddit.com
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Why is printer not responding...HP ENVY Photo 7855?
Printer not responding - HP ENVY Photo 7855 * Changed to a question & moved from outlook More on learn.microsoft.com
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HP Envy Photo 7855 is having trouble with feeding? Used to print just fine on this glossy vinyl sticker paper.
This problem doesn’t occur with any other type of paper I use (matte vinyl sticker paper, regular copy paper) and it used to print everything just fine on this paper so i have no idea why it’s decided not to work with this particular brand anymore. :( any ideas why this might be happening? More on reddit.com
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App Store
apps.apple.com › us › app › hp › id469284907
HP App - App Store
The go-to app for your HP devices. Set up your new printer, personalize your experience, print, scan, and contact support—all in one place. Formerly HP Smart, the new HP app[1] offers you more ways to get more from your HP devices. Easy Setup, Wherever You Are New device?
Rating: 4.7 ​ - ​ 3.95M votes
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HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › Envy-7855-won-t-print-or-make-copies › td-p › 7896750
Envy 7855 won't print or make copies - HP Support Community - 7896750
January 28, 2021 - I have a really nice Envy 7855 printer that I LOVED that just one day, almost a year ago, STOPPED printing. There is no error or the only error is it was not turned off correctly from us unplugging it since it wound stop making noises otherwise. When you try to print, it just makes noise and ...
🌐
HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › HP-Envy-7855-not-printing › td-p › 9184008
Solved: HP Envy 7855 not printing - HP Support Community - 9184008
September 24, 2024 - Default Printer: Ensure that the HP Envy 7855 is set as your default printer. Paper Size: Ensure that the paper size settings in your print dialog match the paper loaded in the printer (e.g., if you have letter size loaded, ensure it’s set to letter size in the print settings). Media Type: Make sure the correct media type is selected in the print settings. For example, if you’re printing on photo paper, select the corresponding option.
🌐
HP Support Community
h30434.www3.hp.com › t5 › Printer-Setup-Software-Drivers › HP-ENVY-Photo-7855-All-in-One-Printer-is-frozen › td-p › 8857442
HP ENVY Photo 7855 All-in-One Printer is frozen - HP Support Community - 8857442
December 14, 2023 - My HP ENVY Photo 7855 All-in-One Printer is frozen. It starts to initialize then freezes. It won’t turn off via the power button. There is no connection to the Wi-Fi and the touch screen is not working. There was a power outage in my area while I was gone, so I’m not sure if that caused a problem or not.
Find elsewhere
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HP
support.hp.com › support home › printer issues › scan issues
HP Scanner not working - Troubleshooting scan issues | HP® Support
Learn how to fix HP scanner problems and other issues related to scanning quickly and easily with HP automated support tools and our Virtual Chat Agent.
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Google Play
play.google.com › store › apps › details
HP - Apps on Google Play
December 9, 2025 - But wait, your experience just gets better and better! • HP Printables: Unlock a world of creativity with HP Printables[2]. Explore tons of cards, coloring pages, educational worksheets, and fun crafts projects. • Print Photos: Print high-quality photos directly from your device.
Rating: 4.2 ​ - ​ 863K votes
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HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › ENVY-Photo-7855-printing-is-streaked-and-unreadable › td-p › 7140296
ENVY Photo 7855 printing is streaked and unreadable - HP Support Community - 7140296
January 7, 2020 - Product: HP ENVY Photo 7855 · Operating System: Microsoft Windows 10 (64-bit) My printer is about 8 months old. I use it infrequently. The ink cartridges are about 3 quarters full. I cleaned and aligned the ink jets but the prints are streaked and unreadable.
🌐
HP Support
h30434.www3.hp.com › t5 › Printer-Ink-Cartridges-Print-Quality › Printing-Issues › td-p › 9265432
Printing Issues - HP Support Community - 9265432
December 20, 2024 - I'm having issues when printing, or making copies of anything with my HP Envy Photo 7855. It is causing lines to form across images, and it never used to be that way. We have done some troubleshooting like shutting it off and back on, trying to reset the settings, do test prints, etc..
🌐
HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › HP-Envy-Photo-7855-All-in-One-Printer-Issues › td-p › 7308383
HP Envy Photo 7855 All-in-One Printer Issues - HP Support Community - 7308383
November 20, 2019 - Just purchased my HP Envy Photo 7855 printer, while trying to set it up through my iPhone I noticed I was having trouble getting the touchscreen to work properly. I'm not sure if the touchscreen needs to be calibrated or if it's just broken. Is there an issue with these printers having touchscreen ...
🌐
JustAnswer
justanswer.com › printers › sybgb-hp-envy-7855-not-responding-cannot-turn-off.html
HP Envy 7855 Not Responding? Expert Troubleshooting Guide
August 28, 2025 - Sometimes HP printers stuck in this mode can be reflashed. You would need to download the latest HP Envy 7855 firmware package on your macOS computer from HP’s support site.
🌐
HP Support
h30434.www3.hp.com › t5 › Scanning-Faxing-Copying › HP-Envy-Photo-7855-not-copying-or-printing › td-p › 9271842
HP Envy Photo 7855 not copying or printing - HP Support Community - 9271842
January 2, 2025 - I understand you are facing an issue with your HP Envy Photo 7855 printing and copying blank pages could stem from several factors, such as cartridge issues, a clogged printhead, or software/firmware problems.
🌐
Reddit
reddit.com › r/printers › hp envy photo 7855 help
r/printers on Reddit: Hp envy photo 7855 help
January 26, 2022 -

My printer recognizes the type of paper I have in the main tray, which is 5x7” cardstock, when I load it; but when I try to print it tells me to load paper into the photo tray. My cardstock is slightly wider than 5” so I can’t put it in the photo tray to even try it because it does not fit; but it should work from the main tray anyway. Online it says my printer can handle this type of paper so it should work.

I have tried everything, looked up my issue on hp support assistant (even though it’s never helpful), posted on their discussion board (no responses there surprise, surprise), looked to Google, restarted my printer, and I can’t find anything to help me. Please please please tell me anything to try & help me! I included photos with captions from my printer & hp smart app.

🌐
Reddit
reddit.com › r/printers › how to fix *new* hp envy photo 7855 printer?
r/printers on Reddit: How to fix *NEW* HP ENVY Photo 7855 printer?
June 11, 2023 - Looks like a clogged printhead. Are you using Instant Ink program cartridges, Original HP cartridges, or refilled/remanufactured cartridges? For the first, ask HP to send you more ink.
🌐
HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › Envy-7855-won-t-boot › td-p › 9137531
Envy 7855 won’t boot - HP Support Community - 9137531
August 5, 2024 - My envy 7855 will not get passed the boot screen (4 dots). I’ve already tried to unplug the power cable (from device and wall) and held the power button to drain the power. I’ve removed the ink cartridges to see if there are any errors but nothing happens. unit has been unplugged for 2 ...
🌐
HP Support Community
h30434.www3.hp.com › t5 › Printing-Errors-or-Lights-Stuck-Print-Jobs › Problems-with-Envy-Photo-7855-printer › td-p › 7343270
Problems with Envy Photo 7855 printer - HP Support Community - 7343270
December 20, 2019 - Is anyone else having problems with the Photo 7855 printer? I have had it replaced once by HP but the replacement sometimes prints and sometimes doesn't. I quite often get an error message that it is out of paper when there is paper in both the main and photo tray.
🌐
JustAnswer
justanswer.com › printers › lsdiv-can-t-print-not-sure-hp-envy-photo-7855.html
HP Envy Photo 7855 Troubleshooting & User Manual | Expert Q&A
April 21, 2023 - If your HP ENVY Photo 7855 won’t print, first check ink levels and paper alignment. Clear any paper jams inside the input tray and output area. Ensure the printer is connected via Wi-Fi or USB properly; restart both devices if needed.