What I would do is first try backing up the driver store.
navigate to C:\Windows\System32\DriverStore then make a backup copy of the FileRepository folder.
After doing that, proceed to perform a clean install:
Go to a working computer, download, create a bootable copy, then perform a clean install.
Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...
Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...
Review the following guide for instructions and details about configuring your BIOS or UEFI boot settings for DVD, CD, USB or SD Card.
a
BIOS/UEFI Setup Guide: Boot from a CD, DVD, USB Drive or SD Card
https://www.groovypost.com/howto/bios-uefi-setu...
Once your computer is set to boot from the DVD, you should see this option. If you are installing from a retail Windows 10 USB thumb drive, you will be asked to select either 32 or 64 bit Windows 10. Learn more here https://www.groovypost.com/howto/choose-windows...
The Windows logo will appear on screen, this might be here for a while, as long as you see the animating dots, everything should be ok.
Select your Language, Time and Keyboard method then click Next.
Click Install now
Windows 10 setup will prompt you for a product key during installation a couple times. If you originally upgraded from Windows 7 or Windows 8/8.1 click the option 'I don't have a key' and 'Do this later' . If you have a Windows 10 product key, you can proceed to enter it.
Setup will also prompt you to select the edition you have a license for - Home or Pro. Please make sure you choose the right edition. If you choose the wrong edition, your only option will be to perform a clean install again.
The copy of Windows 10 you download and upgrade from will correspond with the edition of Windows you have installed, if it does not, this is why you might be experiencing problems activating:
Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Core should install Windows 10 Home
Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro should install Windows 10 Pro
Wait while setup prepares to copy files
Accept the license terms then click Next
Click Custom: Install Windows only (advanced)
NOTE: Sometimes Windows 10 setup can become confused if it see's a thumb drive. You might get a driver missing error or something to that effect. If you do, restart setup, but this time, when you arrive at the following screen, disconnect your thumb drive then go through Custom options. When setup is ready copy files, it will prompt you to reconnect the installation source (your USB).
Select the drive then click New
NOTE: If you have multiple partitions listed, select each one (starting at the bottom), then click delete until there is only a single (one) unallocated drive displayed in the window.
Select the unallocated drive listed, click New, click Apply then OK
This will split the drive into multiple partitions, select the Primary partition then click Next.
NOTE: The System Reserved partition is where recovery files are kept for diagnostics and repairing damaged Windows 10 files; or even reinstall Windows 10.
Wait while Windows installs
When this phase of setup is complete, Windows will automatically restart then reboot into setup again.
Windows is detecting and installing your hardware. After this is complete, Windows will restart one last time.
Out of Box Experience
The Out of Box Experience page is where you get to configure detailed settings in Windows, which includes creating a user account, configure privacy, sync PC settings and install modern applications.
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What I would do is first try backing up the driver store.
navigate to C:\Windows\System32\DriverStore then make a backup copy of the FileRepository folder.
After doing that, proceed to perform a clean install:
Go to a working computer, download, create a bootable copy, then perform a clean install.
Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...
Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...
Review the following guide for instructions and details about configuring your BIOS or UEFI boot settings for DVD, CD, USB or SD Card.
a
BIOS/UEFI Setup Guide: Boot from a CD, DVD, USB Drive or SD Card
https://www.groovypost.com/howto/bios-uefi-setu...
Once your computer is set to boot from the DVD, you should see this option. If you are installing from a retail Windows 10 USB thumb drive, you will be asked to select either 32 or 64 bit Windows 10. Learn more here https://www.groovypost.com/howto/choose-windows...
The Windows logo will appear on screen, this might be here for a while, as long as you see the animating dots, everything should be ok.
Select your Language, Time and Keyboard method then click Next.
Click Install now
Windows 10 setup will prompt you for a product key during installation a couple times. If you originally upgraded from Windows 7 or Windows 8/8.1 click the option 'I don't have a key' and 'Do this later' . If you have a Windows 10 product key, you can proceed to enter it.
Setup will also prompt you to select the edition you have a license for - Home or Pro. Please make sure you choose the right edition. If you choose the wrong edition, your only option will be to perform a clean install again.
The copy of Windows 10 you download and upgrade from will correspond with the edition of Windows you have installed, if it does not, this is why you might be experiencing problems activating:
Windows 7 Starter, Home Basic, Home Premium, Windows 8.0 Core, Windows 8.1 Core should install Windows 10 Home
Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro should install Windows 10 Pro
Wait while setup prepares to copy files
Accept the license terms then click Next
Click Custom: Install Windows only (advanced)
NOTE: Sometimes Windows 10 setup can become confused if it see's a thumb drive. You might get a driver missing error or something to that effect. If you do, restart setup, but this time, when you arrive at the following screen, disconnect your thumb drive then go through Custom options. When setup is ready copy files, it will prompt you to reconnect the installation source (your USB).
Select the drive then click New
NOTE: If you have multiple partitions listed, select each one (starting at the bottom), then click delete until there is only a single (one) unallocated drive displayed in the window.
Select the unallocated drive listed, click New, click Apply then OK
This will split the drive into multiple partitions, select the Primary partition then click Next.
NOTE: The System Reserved partition is where recovery files are kept for diagnostics and repairing damaged Windows 10 files; or even reinstall Windows 10.
Wait while Windows installs
When this phase of setup is complete, Windows will automatically restart then reboot into setup again.
Windows is detecting and installing your hardware. After this is complete, Windows will restart one last time.
Out of Box Experience
The Out of Box Experience page is where you get to configure detailed settings in Windows, which includes creating a user account, configure privacy, sync PC settings and install modern applications.
Hi,
I am Sumit, an Independent advisor and a Microsoft MVP here to help.
Yes, If you are currently running Windows 10 and you do a clean install you should have no problems with the drivers.
What I suggest is after a clean install, install HP Support assistant that would automatically install all the drivers.
Here is the driver page, if needed:
https://support.hp.com/in-en/drivers/selfservic...
Born in 96, went through all types of windows and installed windows on 1000 different pcs, never had any issues, but today I’m defeated 😂. Need your help!
Just bought an HP Laptop FREEDOS, more exactly HP 15s-fq5039nq, Intel® Core™ i3-1215U up to 4.40 GHz, 15.6 FHD, 8GB, 512GB PCIe SSD, Intel UHD Graphics.
I used the windows media creation file to create a bootable USB with windows 10, however before being able to install it, I’m getting this error “A media driver your computer needs is missing”. After searching online, I found that I should install the Intel rapid storage technology driver. I tried several versions but none worked. I tried all fixes that I could find online with no success. I also tried Rufus, but my pc won’t see the bootable usb when I use it, no matter the bios settings. Any chance you guys could point me to the right driver I need to install for this laptop to be able to install windows? Attaching some images also
Would appreciate your support!