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HP Support Assistant
HP Support Assistant Has Stopped Working
APC network interface, Detected an unauthorized user attempting to access the SNMP interface. Is HP Support Assistant really causing this?
HP Support Assistant fails at "Creating a restore point" step when installing updates?
Andy, our IT staff installs HP Assistant on all of our department’s machines and I leave it running in the background. The next time I talk with a Tech Support specialist I will ask if there is a way of making it “portable”.
Tim Emery, so far I haven’t had any problem at all with the auto updating. In fact, thankfully, I don’t have to worry about installing the most recent drivers.
So since forever I’ve always wiped machines I get from HP and loaded up with a blank image (too much bloat ware for my liking + don’t like the fact everything ends up HP branded) and i’ve always hated finding the right drivers.
However earlier this week I found an AMAZING tool HP Support Assistant lets not get into how much of an ID 10 T i’ve been not to notice or use it in the past…
It installs the drives and lets me pick some of the “minor” bloatware like fingerprint sensor but all the major stuff like hp protect tools don’t get installed
Anyway two questions for you lovely SpiceHeads:
- Do you install it and leave it on the machine? If so do you disable it or just leave it to do its thing in the background?
- If you don’t leave it on there do you know a way of making it “portable” so i don’t have to reinstall it everytime I want to check / update drives?
Thanks in advance
Andy
@HP
I got a 3rd APC for my 3D printers and bought interface cards too for it and the two APCs in the server room. Just got them working and setup the other day and now I'm getting "Detected an unauthorized user attempting to access the SNMP interface from xxx.xxx.xxx.xxx".
The two ip addresses that are trying to access the interface are both HP laptops.
Is HP Support Assistant really causing this? I found some old old threads on this, but it seems they are STILL doing this...???
I've taken one of the laptops and gutted all the HP software off of it (except for soft buttons and sound) and will see if it still tries to access the APC inappropriately.
I find it hard to believe that this issue was all the rage in 2017-2021, but that HP is still doing this and the industry isn't screaming at them about it.
I stopped buying HP laptops after being a good customer for 20 years when they treated me like dogshit over a defective laptop. Which after 9 months they sent back to me bent in half. I swore off HP after that. I still have these two laptops that are older, but good enough for their purposes.