Hi GStarck
Honestly, you do not need HP Support Assist, that will battle with Windows about what drivers to install and other settings on your PC also.
Let Windows manage your system updates, including drivers, in any case, once HP stop supporting your model of PC, HP Support Assist will be redundant anyway
HP has the worst track record for installing bloatware on their new PC's, most users remove all the HP utilities, because they will never ever use them . . .
Answer from DaveM121 on learn.microsoft.comRemoving HP Support Assistant
Thank you HP Support Assistant very cool
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Hi GStarck
Honestly, you do not need HP Support Assist, that will battle with Windows about what drivers to install and other settings on your PC also.
Let Windows manage your system updates, including drivers, in any case, once HP stop supporting your model of PC, HP Support Assist will be redundant anyway
HP has the worst track record for installing bloatware on their new PC's, most users remove all the HP utilities, because they will never ever use them . . .
Hi GSTARCK
I am an independent advisor here to help
the two programs would not conflict with each other under normal Operation.
HP of course recommends that you keep the HP support assistant I'm so that you can receive any updates that HP issues as soon as they are issued
ultimately it is up to you whether or not you wish to keep an eye out I know of many users, myself included who use only Windows update and once in a while if I need to I will manually update a driver by downloading it from the HP website
Hello helpful people. So my rather ancient (non HP) PC (running Windows 10) had the HP Support Assistant package installed when we had an HP printer for a while. We've long since moved on to other brands of printer but I just can't get rid of the thing. I've uninstalled all of the components I can but there's one left in the software centre. Whenever I try to uninstall that though it says it can't because HP Support Assistant requires it. The problem is that HP Support Assistant appears in no software manager lists that I can find. It appears that it was uninstalled at some point but the uninstall didn't finish successfully and some fragment of it remains preventing me from getting rid of the rest of the drivers and periodically flashing up to tell me I need to update the drivers/firmware on a printer that's likely in landfill by now. Any suggestions on how to get rid of the thing if you can't find it on an uninstall list?
Editing to add some more context following further investigation thanks to a suggestion from u/girth-vader, edited text from my reply to them is below:
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HP Support assistant does appear on the Start Menu program list
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When I right click that, it takes me to the old style control panel, "add/remove programs" section, where HP Support assistant does not appear in the list
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There was an icon on the task bar indicating that I had important messages in the HP Support Assistant, I accessed that and got rid of all the messages and that icon has now disappeared.
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I checked the start-up section of the task manager as suggested but found no entry for HP Support Assistant so I couldn't disable it (how it's starting up on boot if it's not in there I don't know)
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I did find a process related to HP Support Assistant in the task manager that I killed but it's not open in the Task Manager Apps
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Having done all of this I once again tried to uninstall the only item I can find in Add/Remove Programs, which is HP Support Framework (v 12.9.24.3). The uninstall dialogue pops up to ask if I want to remove file 99ee2f0b.msi but, when I say yes, it then fails saying that HP Support Assistant needs it
I'm beginning to wonder if I should try and get a fresh install from the HP site and see if I can then uninstall that and see if it gets the whole thing.