Hi Jill,

As far as I know, Outlook 2011 for Mac has no an option of "Emoticons" but it has only "emojis".  Which you can read https://support.office.com/en-us/article/Keyboard-shortcuts-for-Outlook-for-Mac-07ae68c8-b7af-4010-b225-324c04ac7335 (you can filter jey word "emo" to find it only states "emoji" but no "emoticon". 

If you have more concern on this, I suggest you submit feedback to our related team in https://outlook.uservoice.com/forums/293343-outlook-for-mac. Many products' features have come upon customers' constructive ideas. We appreciate your understanding. 

Regards,

Alan

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Apple Support
support.apple.com › guide › mac-help › use-emoji-and-symbols-on-mac-mchlp1560 › mac
Use emoji and symbols on Mac - Apple Support
You can insert emoji as you type on your Mac, or use the Character Viewer to browse and enter emoji, symbols, accented letters, and characters from other languages. Tip: Click to add an emoji to an email or message right from the Mail app or Messages app. If Apple Intelligence* is turned on, you can create custom emoji—called Genmoji—in supported apps.
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Apple Community
discussions.apple.com › thread › 255234615
No emoji's in Outlook - Apple Community
I used to be able to insert emoji's in Outlook emails by pressing the fn key twice (it also started dictation, but whatever). Now -- no emoji's. Apple says you can insert emoji's using fn + e but that doesn't work either. Finally, the add emoji choice in the outlook drop down menu doesn't work ...
Discussions

Emoticons in Outlook at work on Mac, not emojis
Thank you for your help. I work at home on a Mac. My work uses Outlook. I somehow changed all emoticons to emojis even when I am in Outlook via Safari on my Mac. I use gmail for personal email and the mail app for my Mac that has the emoji menu. How do … More on learn.microsoft.com
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June 11, 2017
Word- and Outlook 2016 for Mac: Emoji´s not working since Sierra installed
I have no chance to use Emoji´s any more in Word and Outlook, supposedly since Sierra is installed on my MacBook Pro. So far it worked by using the menu "Edit" and using the option "Emoji & Symbols". When double clicking on the choosed smiley it was inserted in the Word-Document or E-Mail. More on learn.microsoft.com
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How to insert an emoji on a Mac
Press control, command, and spacebar at the same time and the emoji menu will pop up. More on reddit.com
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November 9, 2024
New Outlook: Emoji Shortcut
Hey mrslydini! Welcome to r/Outlook ! This is a public community. To protect your privacy, do not post any personal information such as your email address, phone number, product key, password, or credit card number. Please be sure to have read our Rules of Conduct and be cognisant of how the system works here. Make sure that your flair is always set to Status: Open otherwise you may cease receiving responses from us. Status: Open — Need help Status: Pending Reply — Awaiting OP's response Status: Resolved — Closed Beware of scammers posting fake support numbers or 3rd party commercial products/services. Contact Microsoft Support if you need help. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
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March 5, 2024
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Microsoft Support
support.microsoft.com › en-us › word › insert-a-symbol
Insert a symbol | Microsoft Support
In the emoji dialog, select categories from the toolbar on the bottom. In the Character Viewer dialog, select categories from the left panes. On the Insert menu, select Symbol. Depending on what you want, select the expand symbols button to switch between dialogs. Choose the symbol that you want.
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YouTube
youtube.com › watch
How to Insert Emoji in Outlook MAC - YouTube
To insert an emoji in Outlook on a Mac, you can use the keyboard shortcut Control + Command + Space to open the emoji picker panel: 1. Position your cursor w...
Published   January 13, 2025
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How-To Geek
howtogeek.com › home › microsoft › how to insert emoji in outlook emails
How to Insert Emoji in Outlook Emails
October 25, 2022 - On Mac press Control+Command+Space to open the emoji picker. On an iPhone or Android, tap the emoji button on your keyboard to insert an emoji into your email. If you want to spice up your emails a bit, make use of various emoji that Microsoft ...
Find elsewhere
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Mailmeteor
mailmeteor.com › blog › outlook-emojis
Emojis in Outlook: Tips & Guide (2026)
January 12, 2026 - You can open the emoji keyboard on Mac by pressing the Cmd Key + E: Doing so will open the Character Viewer where you can browse through different emojis to find the perfect one for your email.
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WebNots
webnots.com › home › tech tips › shortcuts › how to insert emoji in outlook windows and mac?
How to Insert Emoji in Outlook Windows and Mac? – WebNots
May 31, 2025 - Open Outlook and press “Command + ,” keys to open “Preferences…”. Click on “AutoCorrect” to open the settings. Click the + button to add new shortcut for your desired emoji.
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Laptop Mag
laptopmag.com › software
How to add emojis in Outlook | Laptop Mag
March 12, 2024 - For those on Windows PCs: Press ... most input boxes. ... For those on Mac computers: Press and hold the control key ("⌘") and command key ("^"), then press the space bar....
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Business Insider
businessinsider.com › business insider › how to insert emoji in outlook messages and make your emails more expressive
How to insert emoji in Outlook messages and make your emails more expressive
September 7, 2022 - If you're over making text emoticons ... then press Windows + Period to bring up the emoji selection panel. On Mac, use Control + Command + Space ......
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empower®
empowersuite.com › en › blog › emoji-powerpoint-outlook
How to insert emojis in PowerPoint, Outlook and Word
July 27, 2023 - Since MS Office 2016, you can translate certain keyboard shortcuts directly into emojis in Word, Outlook, and PowerPoint. A few of the most common keyboard shortcuts you can use to directly insert an emoji in PowerPoint / Outlook are:
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Software Testing Help
softwaretestinghelp.com › home › email marketing › how to insert emoji in outlook emails [4 simple methods]
How to Insert Emoji in Outlook Emails [4 Simple Methods]
April 1, 2025 - Also Read =>> Send an Encrypted Email in Outlook, Gmail ... Click the AutoCorrect button in the dialog’s lower left corner. When the AutoCorrect dialogue loads, the colorful version of the emoji you choose will be displayed. Your own shortcode can be entered into the “Replace” column. Simply write your code and press SPACEBAR or ENTER to immediately convert it to an emoji and insert it into an email.
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Microsoft Support
support.microsoft.com › en-us › topic › keyboard-shortcuts-in-outlook-for-mac-af188485-2c8e-4fcf-a5d2-76bc24edf9d0
Keyboard shortcuts in Outlook for Mac | Microsoft Support
To create your own shortcuts in Microsoft 365 for Mac, go to Create a custom keyboard shortcut for Office for Mac . ... The following table shows frequently used shortcuts in Outlook for Mac .
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Trupeer
trupeer.ai › home › tutorials › how to add emojis in outlook
How to Add Emojis in Outlook
For Mac users, use the Mac emoji viewer On Mac, press Control + Command + Space to bring up the emoji picker. Select an emoji to insert it in the email. Insert emojis using Outlook Web If you're using Outlook on the web, click the smiley face ...
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LazyAdmin
lazyadmin.nl › home › how to use emojis in outlook
How to use Emojis in Outlook — LazyAdmin
February 23, 2023 - If you are using the Outlook app on a Mac then you can also use a key combination to open the Emojis menu. The combination on a Mac is: Command + Ctrl + Space · To insert Emojis in Outlook Online we can’t use a key combination, but we can ...