Clearly the manufacturer's page doesn't cut it. Go to the chip maker ( its a PL-2303 SIO Smart-IO) Look for the "PL2303 Windows Driver Download USB to UART RS232 Serial" section on the Profilic web page. BONUS, their site is in English and easily re-searchable. Answer from GPyle2019 on bestbuy.com
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Best Buy
files.bbystatic.com › k4TGWRt5wgnYko › LOqqyng== › NS-PU99501-NS-PU99501-C_23-0902_MAN_V2_EN.pdf pdf
Insignia USB to RS-232 Serial Adapter USER GUIDE
This USB to Serial Adapter Cable operates as a bridge · between a USB port and a standard serial port. Plug the · cable into a PC, router, or hub port, and it lets you connect · a serial (RS-232) device with a DB9P male connector. 3 · NS-PU99501/NS-PU99501-C · www.insigniaproducts.com ·
Discussions

Insignia USB to Serial Adapter issues.
You will probably need to install the driver from prolific to make it work properly. I'm not home right now but it is something like prolific 2032. More on reddit.com
🌐 r/homelab
4
2
August 20, 2017
I purchased this today and it isn’t automatically loading. Instructions say go to BestBuy.com to download driver. No driver found and I’ve been trying to get this done for several hours now. Tried chat, log into your Best Buy account, no reset link sent.. null
I purchased this today and it isn’t automatically loading. Instructions say go to BestBuy – Learn about Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black with 1 Answer – Best Buy More on bestbuy.com
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1
October 25, 2024
Where can I download the drivers from. The instruction book says www.insigniaproducts.com but that takes me directly to BestBuy. My PC is Windows 11 and is not finding the needed drivers. I just purchased this today null
Where can I download the drivers from. The instruction book says www.insigniaproducts.com – Learn about Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black with 2 Answers – Best Buy More on bestbuy.com
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2
March 27, 2025
USB-to-Serial for console that works with Windows 11?
AirConsole XL More on reddit.com
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31
4
July 9, 2024
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Best Buy
bestbuy.com › best buy › computers & tablets › computer accessories & peripherals › monitor & screen accessories › monitor & video cables › insignia™ - 1.3' usb-to-rs-232 (db9) pda/serial adapter cable, with prolific chipset - black
Questions and Answers: Insignia™ 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset Black NS-PU99501 - Best Buy
Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset - Black
This Insignia NS-PU99501 cable allows you to connect a device with an RS-232 (DB9) serial port to a USB hub or USB-equipped PC or Mac and supports data transfer rates of more than 115 Kbps for rapid performance.
(4.6)
Price   $19.99
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Reddit
reddit.com › r/homelab › insignia usb to serial adapter issues.
r/homelab on Reddit: Insignia USB to Serial Adapter issues.
August 20, 2017 -

I have three separate Cisco switches, 1 3750 and 2 2960s. I have 3 different console cables and 1 USB to Serial adapter from Insignia. I have tried every console cable with each switch and the symptoms are the same on all. As soon as it connects everything acts normal with normal out and input for about 5 seconds then nothing. It like freezes. I have tested this with Putty, Tera Term, and Minicom. At this point I'm pretty sure its the adapter but I want to see if anyone has experienced this issue before. Settings are default as follows btw:

9600 baud, 8 data bits 1 stop bit none parity none flow control

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JustAnswer
justanswer.com › software › u70yv-insignia-ns-pu99501-windows7-driver.html
Insignia NS-PU99501 Driver Help: Fix Windows 7 Issues
January 19, 2026 - If the device shows error messages or fails to install, try using generic USB-to-serial drivers like Prolific or FTDI. Check Device Manager for unknown devices, update drivers manually, or run compatibility ...
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OEM Drivers
oemdrivers.com › usb-insignia-ns-pu99501
Insignia™ - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable | Device Drivers
In some cases there may be a need to install the drivers for this cable if it isn't recognized by Windows/macOS. The Prolific chipset embedded in the is cable is one of the most common chips RS232 <-> USB converters. Prolific USB to Serial Driver ...
Find elsewhere
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ManualsLib
manualslib.com › brands › insignia manuals › adapter › ns-pu99501 › user manual
INSIGNIA NS-PU99501 USER MANUAL Pdf Download | ManualsLib
November 14, 2022 - Installing the driver............4 ... ......21 Introduction This USB to Serial Adapter Cable operates as a bridge between a USB port and a standard serial port....
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Amazon
amazon.com › Insignia-RS232-USB-Adapter-NS-PU99501-C › dp › B00TJ0NJAA
Amazon.com: Insignia RS232 to USB Adapter (NS-PU99501-C) : Electronics
Serial Adapters · Currently Unavailable · Image not available for Color: To view this video download Flash Player · Visit the INSIGNIA Store · USB to RS-232 Serial Adapter · Report an issue with this product or seller · Brief content visible, double tap to read full content.
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Manuals+
manuals.plus › home › insignia ns-pu99501/ ns-pu99501-c usb to serial adapter cable user guide
INSIGNIA NS-PU99501/ NS-PU99501-C USB to Serial Adapter Cable User Guide
March 27, 2021 - The INSIGNIA NS-PU99501/ NS-PU99501-C USB to Serial Adapter Cable User Guide provides instructions for using the adapter cable. Download the PDF for more information on how to use the NS-PU99501 and NS-PU99501-C models.
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eBay
ebay.com › electronics › computers/tablets & networking › computer cables & connectors › monitor/av cables & adapters › see more insignia 1’ cable usb to rs-232 serial adapter...
Insignia- 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific ... | eBay
Insignia- 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific ...
Insignia - 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. Connects a device with an RS-232 (DB9) serial port to a USB port. Insignia brings you affordable, dependable products with all the features you need.
Price   $19.99
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Amazon
amazon.com › Insignia-RS-232-Serial-Adapter-Cable › dp › B01N062F8S
Amazon.com: Insignia 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, Model: NS-PU99501, Black : Electronics
This Insignia NS-PU99501 cable allows you to connect a device with an RS-232 (DB9) serial port to a USB hub or USB-equipped PC or Mac and supports data transfer rates of more than 115 Kbps for rapid performance.
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US Converters
usconverters.com › index.php
USB to RS232 Driver | USB Serial Driver Downloads and Tools : U.S. Converters LLC, Serial Data Communication
First, download the driver from the manufacturer's website or through Windows Update. Next, run the installation program and follow the on-screen prompts. Once the installation is complete, connect the USB-to-serial adapter to your computer and the serial device.
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Best Buy
bestbuy.com › best buy › computers & tablets › computer accessories & peripherals › cables & connectors › usb cables & adapters › product details
I purchased this today and it isn’t automatically – Q&A – Best Buy
October 25, 2024 - Hi, thank you for bringing this to our attention. To download the driver for the Insignia™ 1.3’ USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, please visit this link: https://www.bestbuy.com/site/insignia-1-3-usb-to-rs-232-db9-pda-serial-adapter-cable-with-prolific-chipset-black/5883029.p?skuId=5883029.
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Best Buy
bestbuy.com › best buy › computers & tablets › computer accessories & peripherals › monitor & screen accessories › monitor & video cables › product details
Where can I download the drivers from. The instru – Q&A – Best Buy
March 27, 2025 - You can locate the Firmware, Drivers, and Software for our Adapter on the Features tab. Scroll down until you see the 'Firmware, Drivers, and Software' section. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support
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eBay
ebay.com › electronics › computers/tablets & networking › computer cables & connectors › usb cables, hubs & adapters › see more insignia 1' usb to rs-232 serial adapter ns-pi...
SET OF 2 Insignia 1' USB to RS-232 Serial Adapter NS-PI99501 #1883 Z33/3 | eBay
SET OF 2 Insignia 1' USB to RS-232 Serial Adapter NS-PI99501 #1883 Z33/3
USB Serial Adapter Driver · Serial Port RS-232 · Rs232 Female to USB · Insignia Adapter · Rs232 to Ethernet · Rs232 IP · RS-232C Cable to USB · Rs232 Pci Card · Isa to USB · U · Joined Jul 2006 · Welcome to my eBay Store. Please add me to your list of favorite sellers and visit often.
Price   $18.99
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PicClick
picclick.com › Insignia-NS-PU99501-C-40cm-156-in-RS232-to-USB-253419036257.html
Picclick
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