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Apple Community
discussions.apple.com › thread › 252858575
Replace broken lightning cable is it free? - Apple Community
Hello, I purchased a lightning to usb cable (1m) and it was defective and broke off in my phone, Here is my order number Order Placed:April 13, 2023 Since it was defective does apple replace that for me? [Edited by Moderator] 1174 1 · I would like to return a USB lightning cable the wrong one was sent to me How to submit a request for return to apple 618 1
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YouTube
youtube.com › watch
How to fix your iPhone's broken cable by Replacing the Lightning connector - YouTube
Is your iPhone cable broken or fraying? Don't worry, you can fix it easily by replacing the Lightning connector. In this DIY tutorial, I show you how to repa...
Published   October 28, 2023
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Amazon
amazon.com › replacement-apple-lightning-cable › s
Amazon.com: Replacement Apple Lightning Cable
Car Apple Carplay Cable, [Apple MFi Certified] USB A to Lightning Cable for iPhone 14,13 pro max,Plus,SE 2nd/12/11/Xs/XR,Charging Cords for iPhone (White, 3 ft) · USB C to Lightning Cable (2pack 6ft), Apple MFi Certified iPhone Fast Charger 2m, Power Delivery Original Type C Charging Cord ...
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ProClip
proclipusa.com › products › 100140-lightning-cable-replacement-kit-for-spring-loaded-iphone-holders-works-with-521662-527662-521663-527663-521998-527998
Lightning Cable Replacement Kit for Spring Loaded iPhone Holders | ProClip USA
Lightning Cable Replacement Kit for Spring Loaded iPhone Holders
If the cable on your spring loaded charging holder has broken this kit will allow you to easily repair it. Simply remove the plastic block holding the cable from your old holder and attach the new one. This kit comes with a new block to hold the cable, screws to attach the block, and an MFI certified Lightning cable pre-installed in the block. Connect the USB end to your Cigarette Plug Adapter (sold separately) for power.
Price   $39.99
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Diyfixtool
diyfixtool.com › home › for iphone lightning usb-c charging port flex cable replacement
For iPhone Lightning USB-C Charging Port Flex Cable Replacement
Replace damaged iPhone Lightning/USB-C charging flex cable to fix iPhone charging or syncing issues. Original quality iPhone charging port flex cable for iPhone 11/11 Pro/11 Pro Max/12/12 Pro/12 Pro Max/12 Mini/13/13 ...
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Amazon
amazon.com › Charger-LUOATIP-Charging-Adapter-Replacement › dp › B085M2WPSZ
Amazon.com: LUOATIP iPhone Charger Cable 3ft 6ft 10ft with Wall Plug, 5-Pack Long Charging Cord + Dual Port USB Block Cube Adapter Replacement for iPhone 11 XS/XS Max/XR/X 8/7/6/6S Plus SE/5S/5C, Pad, Pod : Cell Phones & Accessories
Model: XT5549 Widely Compatibility: Phone charger cable with wall plug Replacement for iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max 12 11 XS / XS MAX / XR / X, Phone 8 / 8 Plus, Phone 7 / 7 Plus, Phone 6 / 6 Plus / 6S Plus/ 6S, Phone SE / 5S / ...
Top answer
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1

I have had the same situation happen to me with 2 phones actually. Apple did replace them under warranty.

If you have access to an Apple Store:

  • Either walk in or make a Genius Bar appointment
  • Be sure to have your iPhone with you
  • Apple will need your IMEI number from your device
    • To get the IMEI number go to Settings > General > About (The Apple rep can assist you)

They will then provide you with a new cable after verifying your eligibility.

If you do not have an Apple Store that you can get to, call AppleCare for instructions.

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1

I have exchanged at least 7 of them in the timespan of 3 years dating back since July 2014, ranging from iPhone 5 to iPhone 6. And in my experience they do it for cables that do not charge anymore since they test that sometimes, but there are times that the person doesn't.

One time they told me that when rips happen, it's not a defect by the cable but more of a misuse by the customer but he still let me replace it since it was the first replacement for my iPhone on file.

They do look for the IMEI from your Apple device to see if it's still under warranty and not the cable's serial number.

You should set up an appointment for the genius bar since sometimes the wait is long.

Update for July 4 2017:

I recently went in with my iPhone 7 to replace a lightning cable. I was denied because the cable I brought in had a serial number that did not belong to the iPhone 7. It seems like they are more stringent on the replacements and you have to start tagging which lightning cables belong to which iPhone. My story is similar to this one: https://www.reddit.com/r/apple/comments/3t47uh/lightning_cable_replacement_policy_changed

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Apple Community
discussions.apple.com › thread › 255591707
How can I get a replacement for my damaged USB Cable?
Apple's one-year limited warranty is against manufacturing defects, not damage caused by the user ... and why they are not offering you a free replacement. AFAIK, the Apple USB cables do not have braided insulation, like the cable you show in your post.
Find elsewhere
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Quora
quora.com › Will-Apple-replace-the-charging-cord-I-bought-for-my-iPhone-if-the-wires-are-showing
Will Apple replace the charging cord I bought for my iPhone if the wires are showing? - Quora
Answer (1 of 4): If you go to the Apple Store with an Apple charge cable that is frayed from age it is very unlikely that they would give you a new one to replace it. The cost for a new iPhone cable at the Apple Store is around $20 the thing ...
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iFixit
ifixit.com › Device › Lightning_to_USB_cable
Lightning to USB cable Repair Help: Learn How to Fix It Yourself.
The Lightning cable is a proprietary power and data cable developed by Apple in 2012 to replace the legacy 30-pin dock connector.
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Apple Community
discussions.apple.com › thread › 7647815
Faulty iphone charging cable- replacement requested
August 27, 2016 - I just bought an apple iphone 4 week ago and it's charging wire has come out- leaving the current carrying wire naked. The children at home are susceptible to electric shock. I request you to give solution which service center should i visit in delhi (India) that can replace my charging wire. ... The included Lightning to USB cable is covered (along with your iPhone) against defects in materials and workmanship under Apple's One-Year Limited Warranty.
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NYTimes
nytimes.com › electronics › accessories › the best lightning cable for iphone and ipad
The Best Lightning Cables for iPhone and iPad of 2025 | Reviews by Wirecutter
1 week ago - Why it’s great: First and foremost, the Anker PowerLine II USB-C to Lightning Cable (10 feet) is great because it supports the fastest possible charging speeds. When paired with a USB-C port putting out at least 18 watts of power — like those in many of our favorite laptops, power banks, and wall chargers — the PowerLine II can charge most iPhones up to three times as fast as a USB-A–to–Lightning cable.
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Reddit
reddit.com › r/lifehacks › broken iphone cable repair
r/lifehacks on Reddit: Broken iPhone Cable repair
July 31, 2021 -

If a lightning/apple cable doesn’t charge reliably anymore, check the contacts on the tip. If any of them seem to be black or otherwise discolored,get yourself a Glass Fibre Pen. They’re cheaper than a new cable and most of the time the phone will charge reliably.

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iFixit
ifixit.com › Guide › How+to+Repair+a+Frayed+Apple+Lightning+Charger › 73220
How to Repair a Frayed Apple Lightning Charger - iFixit Repair Guide
You have to razor the seam around ... board, or just to the wire stubs. Best to just order a replacement cord as these include the little stopper that fits into the case between the halves....
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Yahoo! Finance
finance.yahoo.com › news › ready-replace-iphone-charging-cables-235058623.html
Get ready to replace all your iPhone charging cables because Apple just officially killed the Lightning connector
September 12, 2023 - That’s welcome news for everyone who’s ever needed to recharge their iPhone but couldn’t find anyone nearby with one of Apple’s proprietary Lightning connector cables. Starting with the iPhone 15, which will be available Sept 22, everyone will have the same connectors. But it also means that iPhone owners will need to replace all those Lightning connector cables in their homes, offices, and cars.