Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.
Do I have 30 days to return my iPhone - Apple Community
Apple return policy
Anyway to get a new Apple device without there being anything wrong with the product within 14 days?
Issue returning in retail store
Videos
Could I buy the new iphone and use for a week then return them after a week to the apple store?
Body text. Though there isn’t anything technically wrong with the device, I’d like to swap it out for another.