depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

Discussions

Do I have 30 days to return my iPhone - Apple Community
Returning my newly purchased iPhone ... iphone 14 twk days ago, since its overheating, am not happy . I am doubtful about return because i opened it 781 4 ... Sorry, you only have 14 days to return a purchase, not 30. So you’re past the date for a return. Where did you get the idea you had 30 days? ... In the US, the return and refund policy is 14 ... More on discussions.apple.com
🌐 discussions.apple.com
Apple return policy
https://www.apple.com/shop/help/returns_refund More on reddit.com
🌐 r/iphone
2
0
August 6, 2025
Anyway to get a new Apple device without there being anything wrong with the product within 14 days?
There’s a 14 day return policy, just return it More on reddit.com
🌐 r/applehelp
7
0
January 30, 2024
Issue returning in retail store
I would’ve called Apple from the store in front of the rep. Good luck with that. More on reddit.com
🌐 r/iphone
247
1051
November 11, 2022
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
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Techable
apple.techable.com › home › how long is apple’s return policy for the iphone?
How long is Apple's return policy for the iPhone? - Techable
November 3, 2017 - Apple updated its Retail Store Purchase Policy on March 12, 2014. The policy for iPhone returns now reads: “You may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.”
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Provinciamicrocreditos
campus.provinciamicrocreditos.com › infonews › explained-the-mystery-and-meaning-of-apple-return-policy
Explained: The Mystery And Meaning Of Apple Return Policy
Third-Party Products: Products purchased from third-party retailers (e.g., Best Buy, Amazon) are subject to the return policies of those retailers, not Apple's. Carrier-Specific iPhones: iPhones purchased with a carrier plan may have different return policies depending on the carrier's terms and conditions.
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Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
According to Apples Returns and Refunds policy below the iPhone will likely have been required to be returned within 14 calendar days.
Find elsewhere
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Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
See the Best Buy return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
For example, any product purchased between November 3, 2023, and December 25, 2023, could be returned until January 8, 2024, a 66-day return period. That special policy meant that you could purchase an Apple product as a gift for someone, secure in the knowledge that if the recipient wanted ...
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Amazon
amazon.com › gp › help › customer › display.html
Amazon Return Policy - Amazon Customer Service
Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition. For eligible items, you can enjoy free returns at many locations near you. For information on an item's return eligibility, please check the product ...
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ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase. If the product was purchased online, then Apple specifies the 14-day return period technically starts when the item is received.
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Verizon
verizon.com › support › return-policy
Verizon Return Policy - 30-day returns and exchanges | Verizon Support
Learn about our standard and Holiday Return Policy. Cancel service within 30 days without early termination fees when devices are also returned.
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AT&T
att.com › wireless › return policy
Return & Exchange Policy | AT&T Wireless
Your refund for a return, less any applicable restocking fees, may be made through the original payment method (credit, debit, check, etc.) and may take up to 2 AT&T bill periods. Any promotions that were part of the original purchase will be voided. We may also reduce the amount of refund for restocking fees. Additional information can be found in the More Details On Our Return Policy section above.
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T-Mobile
t-mobile.com › responsibility › legal › return-policy
Return Policy | T-Mobile
T-Mobile retail location or ship the Device back to us within 20 days of the date the Device shipped to you, to return or exchange the Device or cancel your new service activation for any reason. Return the Device with your receipt, in its package, with all contents, undamaged and in good working ...
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Asurion
asurion.com › connect › tech-tips › how-to-send-in-damaged-phone-after-receiving-replacement
How to send in your damaged phone after receiving a replacement | Asurion
1 week ago - Don't forget and don't wait, because not returning your old device after 10-15 days, depending on your contractual agreement, could result in non-return charges. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone after receiving a replacement, you'll first need to take a few steps like backing up your data and turning off all locks and passcodes.
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Quora
quora.com › What-is-the-return-policy-for-products-purchased-on-Apple-com
What is the return policy for products purchased on Apple.com? - Quora
Answer (1 of 2): * You have 14 calendar days to return an item from the date you received it. * Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
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Target
help.target.com › help › subcategoryarticle
Returns
Target reserves the right to deny returns, refunds and exchanges including but not limited to prevent fraud, suspected fraud or abuse · For purchases between November 1 through December 24, 2025, there's an extended return window for electronics and entertainment, including Apple® & Beats® ...
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iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - According to Apple’s return policy, undamaged products are returnable within 14 days from the date you received them. You can only return products purchased from Apple.com or an Apple retail store.
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Yournavi
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
September 29, 2025 - Here are the phone return policies of the 3 major carriers, AT&T, T-Mobile, and Verizon: Verizon iPhone return policy: Verizon offers a 30-day return policy on cell phones, though returns are subject to a $50 restocking fee.