depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
If you are not fully satisfied with your iPhone purchase, you can return your undamaged iPhone to the Apple Online Store within 14 days of purchase for a full refund. Please check your Order Status online or call 133‑622 to request a return. The iPhone must be returned in the original packaging, ...
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.
Videos
Just remember they can always charge you a stocking fee if you abuse it. #iphone #lifehacks | TikTok
Maximize Your Refunds with Apple's Return Policy in 2 Weeks
03:14
How to Return iPhone to Apple - YouTube
Don’t abuse this or youll get charged a restocking fee. #apple #applestore #appletips #iphone #ipad #macbook #applewatch #tech #hitomidocameraroll | TikTok
08:04
Step-by-Step Guide: How to Return Your Apple Device to the Apple ...
04:42
How To Return An iPhone To Apple - YouTube
Can I return my iPhone in 30 days?
No, you cannot return your iPhone to Apple if you’ve had it for 30 days. Apple’s return policy gives you up to 14 days to return your iPhone for a refund.
yournavi.com
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
Can I return an iPhone after opening it?
Yes, you can return an iPhone after opening it, but a 25% fee may be applied to your refund. Even if you did not open the box, a 15% restocking fee may be applied. Failure to return the device with the box and all of its accessories could result in the return and subsequent refund being denied entirely.
yournavi.com
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
What is the Apple 14 day return policy?
Apple’s 14-day return policy allows you to return your iPhone within that time frame for a refund. However, even if you did not open the box, a 15% restocking fee may be applied.
yournavi.com
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Staples
help.staples.ca › hc › en-us › articles › 360026190651-Return-Refund-Policy
Return & Refund Policy – Help Centre
For iPhone/iPad/iPod, you must turn off the “activation lock” feature before returning the device. Unopened boxed software (in saleable condition) that we sell at time of return, may be returned for a full refund within 30 days or purchase.
Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Yournavi
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
September 29, 2025 - Yes, you can return an iPhone after opening it, but a 25% fee may be applied to your refund. Even if you did not open the box, a 15% restocking fee may be applied. Failure to return the device with the box and all of its accessories could result in the return and subsequent refund being denied entirely. No, you cannot return your iPhone to Apple if you’ve had it for 30 days. Apple’s return policy ...
CVS Returns and Refunds
returnsandrefunds.com › Apple › Returns
Apple Returns and Refund Policies
We encourage you to leave a comment ... within 14 days from date of receipt of package, with the exception of the iPhone, where the customer has 30 days from receipt date to return the item....
Best Buy Canada
bestbuy.ca › en-ca › help › returns-and-exchanges › best-buy-return-and-exchange-policies
Best Buy Return and Exchange Policies | Best Buy Canada
Unlocked devices can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. All other terms and conditions of the "General return and exchange policy" section above and policy stipulations outlined below apply.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 15 days of purchase for a full refund.
SimplyMac
simplymac.com › apple-stores › apple-store-return-policy-over-14-days
Apple Store Return Policy Over 14 Days - SimplyMac
Apple does not offer a standard return policy for products beyond 30 days. Returns after this extended period are generally not accepted for refunds.
Published February 28, 2025
MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
9to5Mac
9to5mac.com › 2014 › 03 › 12 › apple-drops-its-30-day-return-policy-on-iphones-down-to-14-days
Apple drops its 30 day return policy on iPhones down to 14 days - 9to5Mac
March 12, 2014 - During this time a customer may choose to return the iPhone to Apple within the 30 day period but if it was returned after day 14 they would still be on the hook for Early Termination Fees (ETF) or any other penalties from the wireless providers.
GOBankingRates
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
July 28, 2023 - Apple doesn't have a 30-day return policy. Items must be returned within 14 calendar days from the date you received the product. ... You can return your Apple product after opening it as long as it's within the 14-day window, is not damaged ...
Reddit
reddit.com › r/applehelp › if you initiate a return of an apple product (phone) within the first 14 days, they give you another 14 days to return it by mail. can you still have service on it until you physically return it or do you have to turn off service because it’s really past the first 14 days?
r/applehelp on Reddit: If you initiate a return of an apple product (phone) within the first 14 days, they give you another 14 days to return it by mail. Can you still have service on it until you physically return it or do you have to turn off service because it’s really past the first 14 days?
July 2, 2025 -
I bought a phone that I initiated to return as I don’t like the model.
Apple gave me 14 days from the date of initiating the return to return it by mail. Can I keep service on the phone I’m returning and still use until I return it several days by now (won’t be able to do it until then and don’t have anyone to do it for me) even though it will be past the initial 14 days? I’m waiting for another model to arrive from another company to transfer service
Top answer 1 of 2
2
Yes why wouldn’t you be able to? You still have the device
2 of 2
1
Yes you can. Apple couldn't care less if you do or don't have service on it once you give them your money. From their perspective, you could buy the most expensive pro Max and never activate service on it. They wouldn't care at all.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
Reddit
reddit.com › r/apple › returning apple product after 30 day period
r/apple on Reddit: Returning Apple Product after 30 day period
January 17, 2016 -
So I was given an Apple watch as a gift around Feb. 10th this year, am now looking to return it back to the store. It hasn't been used at all, I had just set it up initially the day I got it but not used since. I've read online that there is a 30-day return policy for apple products. But does anyone know if it will still be possible for me to return it? Or are they super strict with this policy.
The reason I took so long to return: Was out of the country shortly after getting it. Then didn't have the gift receipt, waited for my girl to get it to me
Top answer 1 of 3
9
It is a 14-day return policy, not 30. You'd have to get a pretty forgiving manager to allow that.
2 of 3
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It's worth a try. I used to work at the Apple store and under certain circumstances we would issue a refund but it's not the specialist who makes the call it's the manager. 14 days is the official return policy but if you tell them your story they may be able to help you out. No guarantee though!
The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - ... Opened software and electronic downloads aren’t returnable; unopened boxed software may be. ... You can cancel: full refund within ~30 days; pro-rata afterward, minus any service used (regional terms apply).
Costco Mobility
mobility.costco.ca › home › return policy
Return Policy
The Costco Wholesale return policy on wireless device hardware is 90 days from the date of purchase. Other terms and conditions may apply.
Reddit
reddit.com › r/iphone › apple return policy
r/iphone on Reddit: Apple return policy
August 4, 2025 -
Could I buy the new iphone and use for a week then return them after a week to the apple store?