So just ordered an iPhone 12 from Amazon as renewed in excellent condition (I know it's not actually sold by Amazon, but it should've followed their terms in grading a phone as excellent/good/acceptable). This is what I received for an "excellent condition" phone. As stated by Amazon, excellent condition should not have any scratches on the screen, and any damages to side panels and such should not be visible more than 12inches away. All I can say is that none of these boxes are checked. Screen clearly has multiple scratches on it which can be seen when the screen is on, unless the background is literally white or a super bright color. Originally I thought it was some fluff or something on the screen, but wiping them doesnt make them dissapear and you can kinda feel the grooves of them. Secondly the denting in the corner can legit be seen more than 12inches away. Say you could see them even beyond 2ft away. Makes me somewhat anxious if there may be other problems about the phone that I don't know about because they may not be cosmetic damages. So I'm just curious if any of you guys have had experience with buying anything renewed on Amazon, and if this would be "excellent" or if I'm just too nitpicky. The phone did cost $330 for excellent condition, whereas good is usually only about $270, and acceptable is near $250 which is the condition in which scratches on screen would be present.