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Battery Replacement experience on iPhone XS Max – recommend!
Can i buy an iphone xs max battery only? - Apple Community
How long does an XS Max with 78% battery life last?
XS Max users of America, where did you get your batteries replaced?
By this point my iPhone Xs Max is nearly 4 years old, with 81% health remaining, battery dies around 6-7 pm. This is what prompted me to seek out an authorized battery replacement. It is relatively cheap, out of warranty only $69, compared to buying new iPhone 13 Pro Max that’s a steal!
Best Buy: I live about 40min from the nearest Apple store, so the first thing I went to was Best Buy. Scheduled an appointment a week in advance, came in and after 15min check-in, Geek Squadder went to check inventory, came back, and said they don’t have any in stock for my model, so I have to leave the phone with them for a week (they cannot order battery without having my phone on hand)! This was a minor disappointment. The same day I checked appointment slots at the Apple store and luckily, they were pretty open for the remainder of the day.
Apple Store: This was my first time vising Apple Store. First I was confused, where is the normal customer service counter and line to it, quite chaotic inside, with no signs where to go. Luckily, I found free Geniuses (3x of them) and one said she will be my technician and checked me in. There is no way for them to contact you after you drop off your device. She just said come at the designated pick-up time. 3 hours later I came back to pick it up. When I received my phone back, I found out that they also replaced the speaker, because both battery and speaker share the same security chip ID. They also replaced the screen because it was damaged during the repair.
Overall, I am satisfied with the repair, now the battery lasts a full day and a quarter. That’s good enough for me and I probably will not upgrade until the notch is fully gone and USB-C is implemented. Also, the speaker is way sharper than the old one. While at the store, I checked out the “new” iPhone 13 Pro Max, the high refresh rate screen is impressive and snappy but that is about it. The camera did not advance all that much, still muddy when zoomed in, just like on my current phone😉.
TLDR: 1) Check if Best Buy you’re going to has the battery in stock (before making an appointment) or better go to the Apple store directly, this way if they mess something up, they will likely replace/source the part faster than BB. Imagine being without a phone for a week!
2) Prepare to wait; perhaps, bring friends or another device to hang around the area.
3) If your iPhone battery is around 70-80-ish % health – get it replaced and most likely it will extend its useful life (unless it is drained by the new iOS version), saving you money in the long run!