Was wondering if anyone has experience with Houzz. I been looking for new ways to get leads besides Home Advisor and Google. I do landscaping, drywall, and stucco so I been getting majority of my work through referrals and Home Advisor but looking for more stable workload especially with drywall. They want to sign a contract where I am locked in for 12 months at $350 per month.

For those that didn't know, houzz isn't a real PM software. It's an extremely weak scheduling plug-in and marketing scheme designed to trick small business owners into long term contracts they can't get out of. DO NOT SIGN UP FOR MONTHKT BILLING. THERE IS NOT WAY TO CANCEL. When you ask to cancel, they send you the fine print from the paperwork that says there's not cancelation.

When you post a review of a pro on Houzz can the pro reject it or delete it?

Or

Are Houzz reviews BS?

After a one year commitment to Houzz Pro at a cost of $400 per month our design firm netted 35 clicks or referrals.

For comparison, Google sent over 3,500 people to us. Linked-in with my basic profile sent over 700 distinct enquiries.

Houzz then automatically renewed us on a monthly basis with NO advance warning or any follow up.

On your Houzz-Pro dashboard there is no details of your current subscription costs, end date, pending renewal date.

Nothing.

This is also no way to cancel on your Houzz Pro dashboard. To do this you have to contact your "Success Manager" and personally speak to them one month BEFORE your next payment to cancel.

Houzz and Houzz Pro is definitely not worth the money and with this kind of business model I would rate them as a very dishonest and poor company to do business with.

When we enquired about the lack of results during our "Pro" campaign we were told "add more pictures, add more reviews, add an article"....basically...give us more high quality, free content that we can use on our site for free.

If you have a basic profile then great. The Houzz Pro is a scam, just like the "best of Houzz" badges they give to almost everyone so you promote Houzz on your website.

Just to check, I used a VPN and a private browser to see if my own company would be featured for a relevant search I did for my area and we were not.

Houzz Pro was a rip-off for us.

Any custom home architects out there who use Houzz Pro?

We had it maybe 7 years ago and did not get any decent leads from it, but they are pitching us to re-up to Pro and claiming they will ensure we have high quality leads with realistic budgets. Do any of you use it and find it valuable?

So, the company that I work for has been harping on making sure all of its designers' Houzz pages are set up and maintained, and I've been asking for reviews from people. That prompted someone to send me a blog post, and then I did some more digging from there. Anyway! Some of the information presented in the AD article here isn't relevant to me, since I'm not an independent designer, but I am curious as to what this community's thoughts and experiences using the platform are. As someone trying to make a living in the home design and decor industry, the classic gripe of "tire kickers" using my images/projects/advice to then DIY or find at a cheaper rate is very frustrating, but part of the internet age - I mean, we're on a forum right now designed to answer people's design questions, free of charge. It's up to me as a professional to discern where to spend my time, but I guess to me, the difference is that I am voluntarily on this forum, answering questions on my free time, whereas Houzz presents itself as a marketing and revenue generating opportunity.

The wildest part of the whole ordeal is the SEO "non following" link, which is actually mind boggling to me! The point of making a profile to begin with is to drive traffic to ME, and if a consumer's ads are showing items they've looked at on Houzz, versus what the company paying them (me, you, corporate company) sells, or the design professional's digital marketing, what is the point?! The way I understand this whole thing, is if I pay for a Facebook/Instagram ad targeting my demo, and someone finds my Houzz profile, I am then competing against myself and Houzz for ad space on my target's feed when they move to their normal online behavior, because the fact that they followed my Houzz profile to my website is not cached in their history. Correct me if I'm understanding that wrong, but ?!?!?!?!

Anyway, I know that I'm a little late to the party on this, but I'm really curious to know what your experiences are, and if you guys have any thoughts on using Houzz to drive website traffic and business. I haven't seen very many results from it, but I will admit I have not optimized it in such a way that I would expect those results.

Hi I don’t know who to go with this but I am a college student trying to build a business and I got a Houzz membership around July 2023 and I was under the impression it was monthly and cancelable. Turns out when I go to cancel it after a month or so I have to contact support to cancel it cause they kept charging my card after giving me zero leads or any help. I sent the email and I removed my card from the account. They sent a couple more emails while I got no response from their support for quite some time and then put my account on hold in October. Said I had to pay it or they’ll send my account to collections(I found these emails in my spam). No one called me or sent a letter through mail. Months pass I get a email from a “Houzz Legal team “ with bold letters saying I have 7 days to pay before it goes to collections then from collections to court and I’ll be responsible for all legal fees etc. They are trying to charge me for marketing that yields zero results. I feel like they have deceptive practices and this is a scam. I was charged for 2 months after I tried to cancel and they had my account on hold where I couldn’t access my project designs and was getting no leads. What do I do at this point?

Hey there,

I recently spoke with a representative from Houzz about their new pro program and I was wondering if anyone has recently had experience with it and their new software. I was wondering what your thoughts were and if it's worth paying for this service? Does it really help increase sales and get your name out there?

After a one year commitment to Houzz Pro at a cost of $400 per month our design firm netted 35 clicks or referrals.

For comparison, Google sent over 3,500 people to us. Linked-in with my basic profile sent over 700 distinct enquiries.

Houzz then automatically renewed us on a monthly basis with NO advance warning or any follow up.

On your Houzz-Pro dashboard there is no details of your current subscription costs, end date, pending renewal date.

Nothing.

This is also no way to cancel on your Houzz Pro dashboard. To do this you have to contact your "Success Manager" and personally speak to them one month BEFORE your next payment to cancel.

Houzz and Houzz Pro is definitely not worth the money and with this kind of business model I would rate them as a very dishonest and poor company to do business with.

When we enquired about the lack of results during our "Pro" campaign we were told "add more pictures, add more reviews, add an article"....basically...give us more high quality, free content that we can use on our site for free.

If you have a basic profile then great. The Houzz Pro is a scam, just like the "best of Houzz" badges they give to almost everyone so you promote Houzz on your website.

Just to check, I used a VPN and a private browser to see if my own company would be featured for a relevant search I did for my area and we were not.

Houzz Pro was a rip-off for us.

Wondering if any of you use Houzz Pro tools for remodeling projects. What has your experience been like?

Has anyone had success with Houzz pro? Any horror stories or success stories?

After a one year commitment to Houzz Pro at a cost of $400 per month our design firm netted 35 clicks or referrals.

For comparison, Google sent over 3,500 people to us. Linked-in with my basic profile sent over 700 distinct enquiries.

Houzz then automatically renewed us on a monthly basis with NO advance warning or any follow up.

On your Houzz-Pro dashboard there is no details of your current subscription costs, end date, pending renewal date.

Nothing.

This is also no way to cancel on your Houzz Pro dashboard. To do this you have to contact your "Success Manager" and personally speak to them one month BEFORE your next payment to cancel.

Houzz and Houzz Pro is definitely not worth the money and with this kind of business model I would rate them as a very dishonest and poor company to do business with.

When we enquired about the lack of results during our "Pro" campaign we were told "add more pictures, add more reviews, add an article"....basically...give us more high quality, free content that we can use on our site for free.

If you have a basic profile then great. The Houzz Pro is a scam, just like the "best of Houzz" badges they give to almost everyone so you promote Houzz on your website.

Just to check, I used a VPN and a private browser to see if my own company would be featured for a relevant search I did for my area and we were not.

Houzz Pro was a rip-off for us.

I find Houzz useful for ideas/inspiration and see a lot of great work on there (from a non-professional's perspective) but is it a good resource for finding quality interior designers? Everyone seems to have five star ratings which seems...suspect. I've hired designers in the past for small projects with mixed results from Yelp, Thumbtack, and work referrals and looking to try something new. I know the sidebar recommends ASID's website but having to cull through faceless names with phone numbers seems a bit tedious.

Read about Houzz lately and wondering what the Reddit architecture community thinks of it.

This is for my boyfriend, but to keep it short he got contacted from someone by Houzz and put in contact with someone who want's 10 houses painted in 10 weeks. He's being offered over a hundred grand to do it, but he has to get a 5 mil insurance policy in one day as the guy needs to meet soon and will not meet without him having this policy. He got sent over a contract, but it's between him and houzz, not the guy who he'll be working for. It seems pretty legit, but we aren't lawyers lol. Mainly it seems too good to be true, as it is a large sum for the amount of work he'll be doing. We're in FL, if that helps. Has anyone been scammed by houzz? We've read about the houzz pro stuff but I can't find anything on this specifically. We're both young, and his business is new so we've never dealt with anything like this. He's supposed to get half up front, and half on completion. Does anyone know if there's a way he can be scammed through this? Thank you!

UPDATE: Thank you everyone for your input. It was, in fact, a scam. Per advice from this post, he called houzz this morning and verified that the initial caller did not work for Houzz. The guy called him back, and when he mentioned he'd called houzz the guy hung up immediately. Houzz has taken note, and he's sent them copies of the fake contract they wrote in Houzz name. Hopefully these guys get what's coming to them. Still not sure exactly what the angle was, most likely they were hoping he'd take the insurance, and then pay him a fraudulent check and cancel the job, making him pay the money back before the check bounced. Lesson learned, when it seems too good to be true it normally is! I'll leave this up in case they try it on anyone else and they go snooping.

Edit: the numbers are (832) 224-8756 from 'Houzz" and (407) 369-9848 as the contractor. This is only so people know to watch out for the scam, and definitely not so people can prank call them or call these numbers if they want to let some anger out.

Hey there,

I recently spoke with a representative from Houzz about their new pro program and I was wondering if anyone has recently had experience with it and their new software. I was wondering what your thoughts were and if it's worth paying for this service? Does it really help increase sales and get your name out there?