I was excited to open a Revolut account to put my savings into and generate interest, after recommendation from a friend. However, then I opened Reddit to investigate for potential tips etc and all I found were horror stories about getting your account blocked, etc and having little to no assistance at all from Revolut. Even the top post right now on the sub is from someone almost getting their account cleared and receiving no assistance from Revolut.
Now I'm of course a lot more hesitant. I have about 10k saved up. That's all I have to my name. If I lose that I lose all I have. I don't need Revolut to pay for stuff, just to save or invest.
Is it truly as bad as Reddit makes it seem? Would you avoid using it for big lumps of money like this?
The thing is that Revolut offers better options than other more established banks in my country, that's why I was inclined to it. Now I'm not so sure anymore.
I'm based in Europe by the way, in case it's relevant.
My account has been restricted
My phone has been stolen
I think I've been a victim of a scam
So I've been adding my monthly savings into a Vault, not a lot for now (up to 2k EUR). I really love the way I can quickly transfer any sums of money and the interface is very user friendly. However, I'm really considering if I should keep this going.
I have heard people say they often get their Revolut account blocked for "security issues" and they're asked to provide proof of their income. I'm not worried about not being able to provide the proof if case be, but I'm thinking maybe there's a chance of me never seeing that money again.
What are your experiences with bigger sums of money and Revolut? Do you trust it? If yes/no, why?