Trustpilot
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Shippo is rated "Average" with 3.6 / 5 on Trustpilot
May 5, 2026 - Many reviewers report issues such as unhelpful... See more ... Condescending, canned responses by customer service. I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label. I said, if t... See more ... I’ve used shippo for my small business for 6 years.
Address 703 Market St, Suite 200, 94103, San Francisco
Reddit
reddit.com › r/smallbusiness › is shippo worth it?
r/smallbusiness on Reddit: Is Shippo worth it?
May 27, 2020 -
I run two small stores on a beach. We never focused on creating a website or online sales because it didn’t seem like it would be worth it, considering most customers buy our items as a souvenir after visiting our beaches.
However, now I am getting a lot of requests for shipping since my state is not allowing out-of-staters in unless they quarantine for 14 days.
I have been shipping through USPS and the shipping can get pretty expensive. I have been using priority mail shipping because it only costs a little more than regular shipping and includes insurance.
None of my customers have complained about the shipping price but I would like to get it down if possible. For example it costs $8.40 to ship a small padded envelope that would fit one or two tshirts and $15.05 to ship a medium box that could fit maybe 5 or 6 tshirts.
Have any of you used Shippo or any other similar website to help get shipping costs down? Any advice is appreciated!
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Yes. Any shipping service can save you money off the retail counter price at the post office. They all offer the same discounts. Do you use PayPal? You can ship and print mailing labels direct from PayPal for the same rates ( https://www.paypal.com/us/cgi-bin/webscr?cmd=_ship-now ). I spent about $15k annually on shipping, I figure the discount saves me about 10%.
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A lot of Etsy sellers use Pirateship , which could be a good fit if you ship lots of small things.
Is Shippo worth it?
Yes. Any shipping service can save you money off the retail counter price at the post office. They all offer the same discounts. Do you use PayPal? You can ship and print mailing labels direct from PayPal for the same rates ( https://www.paypal.com/us/cgi-bin/webscr?cmd=_ship-now ). I spent about $15k annually on shipping, I figure the discount saves me about 10%. More on reddit.com
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May 27, 2020Anyone using Shippo?
pirateship,shippo,shipstation, etc provide similar price for labels. The reason shippo and many other postage providers charge a monthly/postage fee is because they offer a lot of features than pirateship. they let me add all the way to a 20 pound label for something like $8.47 or something but that can't be right? Can it? Its correct, its called cubic rate. Pirateship also has it https://www.youtube.com/watch?v=lfYGGohOQ40 More on reddit.com
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June 11, 2020Is it worth using a shipping service like Pirateship or Shippo or shoud I work directly with UPS?
This is a friendly reminder that r/smallbusiness is a question and answer subreddit. You ask a question about starting, owning, and growing a small business and the community answers. Posts that violate the rules listed in the sidebar will be removed. A permanent or temporary ban may also be issued if you do not remove the offending post. Seeing this message does not mean your post was automatically removed. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
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January 21, 2022Shippo a good solution for Shipping Woes?
Postage Re Sellers like shippo and Shipstation,they have problems in shipments like delays, undelivered shipments are difficult to handle. If you contact the Re sellers (shippo/Shipstation) support who will then contact the carrier. This takes 4-5 days and may not finally come with the proper results. So it's better to have a direct account with carriers (FedEx). it is better to have carriers directly calculate shipping costs for you and process refunds. I can suggest you Multi Carrier Shipping Label app by PluginHive, this app will automate your shipping process yet allow you to enjoy the benefit of having your own account with carriers. This app will also give you features like Real-time shipping rates with multiple carriers like FedEx, UPS, USPS, DHL, One-Click shipping Label Generation, Provide shipment tracking details to your customers via email. You can go through the link and checkout the plugin https://apps.shopify.com/multi-carrier-shipping-label More on reddit.com
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May 14, 2021Videos
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Shippo App Review: The Best Multicarrier Shipping Software for ...
03:55
Shippo Review: 7 Things You Need To Know Before Buying (Best Shipping ...
Shippo vs Pirate Ship Review – Still Good?
08:05
Shippo vs ShipStation (2025): Which One You Should Choose? - YouTube
How I Saved Hundreds on Shipping for My Small Business ...
G2
g2.com › products › shippo-shippo › reviews
Shippo Reviews 2026: Details, Pricing, & Features | G2
To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner. ... The best feature of Shippo that I have not found with any other similair service is the ability for me to get a full snapshot of all the orders I am buying labels for.
Better Business Bureau
bbb.org › us › ca › san-francisco › profile › online-shipping-broker › shippo-1116-879142 › customer-reviews
Shippo | BBB Reviews | Better Business Bureau
This business is NOT BBB Accredited. Find BBB Accredited Businesses in Online Shipping Broker. ... Shippo's website is glitchy. I tried to create a label but their system would not allow me to change today's date to tomorrow when I will be dropping ...
Capterra
capterra.com › home › shipping software › shippo › shippo all reviews
Shippo Reviews 2026. Verified Reviews, Pros & Cons | Capterra
Think eBay and then they turn around a charge you for buying shipping through them completely negating or making it more expensive to ship through eBay. NOT Shippo! Not only is it free and commission-free but they REALLY do have great rates and the savings are LEGIT not "UP TO" BS but real money!
Shopify
apps.shopify.com › shippo › reviews
Reviews: Shippo ‑ Simplified Shipping - Simplify shipping, save, and grow your business | Shopify App Store
Please feel free to reply to our email if you have any additional questions or concerns. Show more ... Honestly Shippo is one of the easiest and most dependable parts of running my business.
NextSmartShip
nextsmartship.com › home › blog › shippo review: how to simplify your e-commerce shipping with shippo
Shippo Review: How to Simplify Your E-commerce Shipping with Shippo
January 14, 2026 - After conducting extensive research and analyzing user reviews, it is safe to say that Shippo is a legitimate platform. It is a reliable and trustworthy service that helps businesses to save time and money on their shipping processes.
Speed Commerce
speedcommerce.com › vs › shippo-reviews
Shippo Reviews – An In-Depth Look at the Pros & Cons | Speed Commerce
November 13, 2025 - Shippo is a legitimate and reliable shipping solution for businesses seeking to optimize their shipping operations.
Software Advice
softwareadvice.com › home › shipping software › shippo › shippo reviews
Shippo Reviews, Pros and Cons
"Quite a list, don't you think and much of what I send would be on this list so I can no longer use Shippo since any internal damage would not be covered."
Ecommerce CEO
ecommerceceo.com › is shippo worth it? unbiased user reviews, pricing, features and more
Shippo Reviews: Is It Worth it? Pros & Cons, Pricing & More
February 28, 2026 - Shippo is a no-nonsense platform that helps businesses streamline their shipping process. As a preferred shipping provider, Shippo offers features such as comparing shipping rates, choosing the best shipping carrier for each order, and integrating ...
Shippo
goshippo.com › reviews
Shippo Reviews: Good Things About Shippo | Shippo
I had over 25 packages go missing in 40 days. Since switching to @goshippo we haven’t had any issues. You’re the real MVP shippo!— John Long (@JavaJohnsRoast) November 6, 2020
Next Level Urgent Care
nextlevelurgentcare.com › wp-content › uploads › formidable › 25 › goshippo-reviews-is-shippo-really-worth-it-for-small-business-shipping-in-2026.pdf pdf
Goshippo Reviews: Is Shippo Really Worth It for Small ...
4 weeks ago - At the Starter tier, yes. Shippo charges no monthly fee and applies a $0.05 per-label fee on top of · postage. For sellers shipping fewer than 200 packages per month, this structure is often more
Webretailer
webretailer.com › reviews › shippo
Shippo Review 2026: Pros & Cons, User Reviews and More
Shippo
Product Details Shippo is a multi-carrier, rate-shopping platform with integrations into over a dozen carriers…
Top Bubble Index
topbubbleindex.com › home › is shippo trustworthy? a deep dive into security, reliability, and reviews
Is Shippo Trustworthy? A Deep Dive into Security, Reliability, and Reviews
August 17, 2025 - These factors point to a well-established and legitimate operation. Shipping always comes with risks—packages can be lost, damaged, or stolen. This is where shipping insurance becomes vital.
GetApp
getapp.com › home › shipping › shippo
Shippo 2026 Pricing, Features, Reviews & Alternatives | GetApp
A significant portion of users highlight that support is easy to reach, helpful, and available when needed, even during busy periods. Multiple users appreciate the professionalism, empathy, and effectiveness of Shippo's support team in solving problems.
Nudge Security
nudgesecurity.com › security-profile › goshippo-com
Is Shippo Safe? Learn if Shippo Is Legit | Nudge Security
Shippo is the best multi-carrier shipping software for e-commerce businesses.
Better Business Bureau
bbb.org › us › ca › san-francisco › profile › online-shipping-broker › shippo-1116-879142 › complaints
Shippo | BBB Complaints | Better Business Bureau
BBB is unable to locate the business. Purchased shipping with Shippo with insurance. Shippo contracted REMOVEDto ship. I took package to REMOVEDto inspect and help package.
Better Business Bureau
bbb.org › us › ca › san-francisco › profile › online-shipping-broker › shippo-1116-879142
Shippo | BBB Business Profile | Better Business Bureau
Not BBB Accredited. Online Shipping Broker in San Francisco, CA. See BBB rating, reviews, complaints, and more.
CTF Assets
assets.ctfassets.net › 700uyj1jz5jf › 2QudfIYlhvPar5MZVU5oPB › b5d0cfa8f7b0e37f5f087f8779a3943b › goshippo-reviews-is-shippo-really-worth-it-for-small-business-shipping-in-2026.pdf pdf
Is Shippo Really Worth It for Small Business Shipping in 2026?
May 23, 2026 - At the Starter tier, yes. Shippo charges no monthly fee and applies a $0.05 per-label fee on top of · postage. For sellers shipping fewer than 200 packages per month, this structure is often more
The Retail Exec
theretailexec.com › home › tools › shippo review: pros, cons, features and pricing
Shippo Review: Pros, Cons, Features and Pricing
March 12, 2026 - From my perspective, Shippo is a solid choice for small businesses looking for an affordable ecommerce shipping solution. It excels in ease of use and offers great value for money compared to rival shipping platforms.