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Cannot sign into Apple Itunes on Windows PC
Apple Music users on Windows, what do you use, iTunes or the web version of Apple Music?
My Windows version is Windows 10 21H2. I download iTunes from the Microsoft Store. There was no update. When I try to login, it kicks me out and prompts me to login again and I reset my password. I’ve checked for malware and I tried a clean reboot. I also installed a Windows update
Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue but I'll do my best to help.
Just to clarify, did you make any changes to your machine before encountering this issue(like installing third party apps, plug-ins recent updates, etc..)? Have you also tried to reinstall iTunes?
Double-check if your machine doesn't have any pending security patches: Go to Start > Settings > Windows Update > Check for Updates. Once done, go to MS Store > select Library > Get updates
Perform a clean boot: https://support.microsoft.com/help/929135/how-t... , temporarily disable your antivirus, then check again. Note: ensure to run the program as administrator
Another option is to enable the "built-in" administrator account to isolate the issue:
- On your search bar, type command prompt and select "run as administrator"
- On the command prompt window, type
net user administrator /active:yesand press Enter - Reboot your machine, then login to your admin account, and check if you'll encounter the same issue.
Note: If you don't encounter the issue on the built-in administrator account, I suggest that you create a new user account (go through the steps under "My computer is in a workgroup") . Please refer to this article as a guide: https://support.microsoft.com/help/14039/window...
I hope this helps. Good luck!