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I bought The jabra elite 75t a couple hours ago and charged them immediately. No led lights turned on when I put them in the case/ take them out. The light on the charging case is green. I can't turned the buds on no matter how long I press them. Please, I'm so confused and hopeless and I have no idea what to do
Not sure what happened today, i charged my case up in my car during my commute, when i got to my destination i noticed the green light pulsing as if it were still charging after removing the cable. Also my phone will not detect the case. Any idea how to fix this.
Im so fed up with these buds right now. Out of all 3 generations this one is giving me the most issues. Ugh.
I charged my case and not it is blinking light even after the charger is disconnected. It is just 2 days of purchase and i am seeing this problem. I tried to open, connect and disconnect but no affect. Also tried plugging and unplugging the charger. Nothing is working.
Hello u/Anarchnymous
Thank you for reaching out through this platform. We are sorry to hear about this! We kindly suggest resetting the Jabra Elite 75t's charging case. Please follow the guidelines provided below:
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Open the charging case and place the earbuds inside the case.
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Leave the lid open, and plug it into a power source using the supplied USB cable and the power supply or a wall charger with a standard voltage of 5v +- 0.25v.
(Note: It is not recommended to charge the earbuds/case using a power supply with a higher voltage) -
Once you see the case battery level LED indication light up near the port after 3 to 5 sec, please close the lid.
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Allow the earbuds and the case to charge for 2 hours to receive a full charge. Please let us know how this goes. We are here to help you.
Same issues for me, incredible amount of issues with these headphones and charging for fresh out of the box and Jabra Support is pretty useless. Why can't I just plug my case in and have it charge when it is connected to power? seems pretty basic?