Does anyone know where to get a replacement charging case for Jabra Elite 75t - original?
Is it still possible to buy a replacement case from Jabra official? I have looked at other posts with links to it but it just redirects me to the main accessories page. Thanks
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I lost my case on the bus with my headphones still in my ears. Sadly I haven’t been able to find a way to order a new authentic case. I tried on case on Amazon and it came broken, it was a replica case as-well. Anyone know where I could get a replacement?
I purchased the Jabra Elite Active 75t to use as my gym earbuds. Unfortunately the charging case doesn't work anymore, I've tried the instructions to reset the charging case, but no lights come on.
Amazon can't help as its been over 2 years since purchase.
I've seen no brand generic replacement cases on ebay, does anyone have experience with them? Do you know if jabra can supply cases?
Hi,
Can someone from Jabra or anyone tell me where to buy a replacement for the earbuds? The original wont charge and i want to get another one, buds works fine.
But according to Jabra i should find them here: https://www.jabra.com/accessories#?pfq=Jabra%20Elite%2075t , but when i go there is just display where to buy and lists a lot of partners but they dont sell it at all also jabra site deosnt sell it why????
The case i need is the one you connect with a USB type C and when fully charged it charge buds when not connected.
Where are you located? I have a few.
Hello u/ricardob15 - Thank you for reaching out. You can find accessories for the Jabra Elite Active 75t on the Product Support Page here: https://www.jabra.com/accessories/jabra-elite-active-75t-charging-case##100-68991005-00. Currently, we are out of stock of all but the Sienna color. This is why you are seeing the "Where to buy" button. We kindly recommend checking back within 2-3 weeks for availability.
I accidentally put my 75ts through the washing machine, I noticed my mistake after a minute but by that time the machine was full of water.
Positive is the ear buds themselves survived, I put them and the case buried in desiccant packets for 3 days and they work however the case is well and truly dead.
I cannot find a replacement case on the jabra website except for the standard 75t elites, will a 75t elite case work with the actives?
I must have left my case on the trains today, figured it was 50 for a replacement case so just went to upgrade to the Jabra elite 7. Can't see any information on whether the cases are compatbile so I can keep my current buds as spares, any idea?
Is there anywhere I can buy or get a replacement for Jabra Elite Active 75t? Mine got into the washing machine and I am pretty sure they are all messed up now :(
So yeah, I managed to lose the case.
I've been looking online and asked the jabra reps and they say they don't have any replacements.
Do you guys know when they might be stocking them or of any 3rd party providers?
Try to reach jabra customer support on website or social media. Also you can put ad asking to buy newly used unit (2nd hand) and use its case.
I’ve had difficulties finding one as well. I ordered a replacement from Jabra 11 weeks ago and it still has not arrived. When I contacted customer support, they said they did not know when they would be in and it most likely wouldn’t be until February.
1- buy a third party charging case that apparently works on both 65t and 75t for 20€
2- buy active 75t case
3- wait for official 75t cases to drop
Any other solution is also welcome
Update: I got the active 75t case and it works fine
Important to point out: the third party case has no ratings and no reviews
Hello u/abdo_999_A
Thank you for reaching out. Here is the direct link: https://www.jabra.com/accessories/jabra-elite-75t-charging-case##100-68990000-00 for the Jabra Elite 75t charging case replacement. If you have any questions or concerns, please let us know. We are here to help you!
The case doesn't charge when I plug it in (no led light) unless I flip the lid and close it again, then the red charging led comes up without charging the case. From what I can see it sometimes charges to about 1% and then dies and the headphones themselves are fine with charging. The whole 'reset the case' thing doesn't work because no light comes on when I plug in the case anyway and I tried multiple cables to charge.
I've contacted customer support to see if there's a way to get it fixed but no response yet. In the meantime I'm looking to get a replacement case, but I don't see any for sale by Jabra official retailers in Australia at least. Are there any compatible cases I can use? eg the 85t etc Thanks!
My original charging case is broken and i have scoured the web for a genuine replacement but can't find one anywhere. I tried an alternative brand and it charges ok but it doesn't automatically connect/disconnect so i have to manually switch between phone/computer etc and its really annoying.
Is there anywhere I can get a genuine replacement? I'm located in Melbourne, Australia
Hey guys,
A couple of months ago I bought the copper black 75t actives. They're the best headphones I've ever owned and I use them for everything. Unfortunately today when I was walking back from the shops I managed to drop my case :(.
I've searched on the Jabra store for replacement cases and have only found the 75t case in black. I was wondering if this is compatible with the 75t active? If not, does anyone know where I can find specific 75t active cases?
I think it is, you can ask Jabra team.
Hello u/erasha
We are sorry to hear about this. We will have accessories for the Jabra Elite Active 75t coming soon to specific regions. We truly appreciate your patience during this time. Unfortunately, we do not recommend using the Jabra Elite 75t charging case with the Jabra Elite Active 75t Earbuds as this could potentially damage the Elite Active 75t Earbuds. Thank you for your question!
Hi all. My navy elite active 75t case is no longer charging my buds. I tried resetting it by opening the case, plugging it in, and then closing it, but it doesn’t help.
eBay has a black case for $10. Does color matter? I use these as my work/walking earbuds, so I really just want to be able to have a dependable set that I don’t have to worry about. Thanks.
I bought the 75t's not long ago to replace my old Samsung ones and I have to say that my experience so far is that they are just OK.
The fact that I can't listen with just the left ear bud as well as a few other minor gripes really bothered me in the beginning.
And due to some bad luck the case and buds were washed with my clothes. My bad so that's fine, but it's turning out to be almost impossible to find a replacement charging case anywhere.
And this more then anything us starting to sour me on the brand.
Do anyone have any tips on how I could replace the case or will I just have to get to terms with my only 6month old buds being trash and instead purchase from another brand?
You should be able to order a new case from the Jabra site search (replacement case 75t) it should pop up
Hello Enrichmentx, We are sorry that you are not fully satisfied with your Jabra Elite Active 75t. At this time, you will only be able to use the left earbud of the device in tandem with the right earbud. That said, we are happy to address any other concerns you have with the device.Per our public warranty policy, available here: https://www.jabra.com/footerpages/warranty-and-service-consumer, we cannot cover your device if you damaged it accidentally, like putting it through the wash. To buy a replacement charging case for your Jabra Elite Active 75t, please click here: https://www.jabra.com/accessories/jabra-elite-active-75t-charging-case.Please do not hesitate to contact us for more assistance: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support.
Does anyone know where I can try to purchase the new Qi certified charging case? But only the case? It doesn't seem to be available in America yet
Hello, I lost my case last week and the official website only has the case for the elite 75t active available in my region. Do anyone know if they are compatible? Thanks!
I was looking at cases for my jabra elite 75t but now on the website and on stores all I can find is the jabra elite 7 case are these 2 different models or some sort of name change? Also if there different will the case work for mine?
Hello, recently I lost my charging case for Jabra Elite 75t (probably have had these for 1 year). I have been looking around the e-shops in the EU and in my country for a while, looking for someplace where I can buy a new charging case, including Jabra's official website, where there is none under the "accessories" section for 75t. The only place I see the charging case being sold is Fruugo from some Indian or Chinese sellers. Any luck with that? I also tried to contact Jabra directly, just in case, to make sure they are not in stock, but there is no option to contact Jabra on their website, so this is the last place I can ask I guess. I don't wanna buy new ones just because I lost a charging case :-(