I have had a backup set of jabra 75t in my desk for a year after I thought I lost my headphones. Briefly lost my headphones again and started using this set but it seems the case is defective. I have since found my primary headphones and have been trying to troubleshoot repairs to the defective case.
Issue: charging case will not charge earbuds except when plugged into power. When plugged in light is green. Earbuds recognize/indicate when they are placed in case. Case does not recognize when lid is closed (case indicator light does not flash). Case indicator lights up when plugged into power.
I have cleaned the case contacts to ensure contact to earbuds. I have tried leaving case open with charging cable to reset firmware. I have tried resetting earbuds.
I was trying to figure out how the case recognizes whether the lid is open or closed. I took the cradle out of the case to see if the board was obviously created but cannot find a sensor or completed circuit when the lid closes. I changed the cradle between 1 case that works and 1 that doesn't and that did not change things.
I'm asking for how the case mechanism functions but at the end of the day I'm just trying to repair the case. I know an ebay one is $20 but I'm curious. Thanks!
Videos
It's my first time with a Jabras product so maybe I'm the slow on. My charging case was at 99% and I used my earbuds pretty much all day yesterday and I left them inside the case around 35% before I went to sleep. I woke up this morning and they're are still on low battery. Am I supposed to leave them plugged in to the USB-C charger? Or should they be charging within the case since the case has more than enough juice?
Any tips would be appreciated
This just happened to me. Got them as a Christmas gift, been using them a lot the past couple days, I left them in the case to charge over night and they have no power currently.
I don’t own the 75t model but the same issue happened with my 65t. Opening them up revealed that the charging case's magnets aren't glued to the case itself, so after a pretty light shock they just popped out. Idk if that could be the case with 75t.
Hello, so I bought my jabra a year ago and it worked perfectly fine up until now. My case is fully charged(green led is flashing), but the earbuds won't charge from it. I tried restarting the case and the earbuds, and even unpaired them from my phone, but nothing worked. Now when I try to pair them by pressing, no blue flashes. They are still paired to my computer, but when I try to connect them to it, it says there's 0% charge and immediately disconnect. When pressed inside or out of the case, they both flash all kinds of colors(video attached). The left one sometimes flashes green as well but nothing from the right one. When put back to the case they both flashes red. Last time I could connect them to the app, it said the case had 3% even though the case was fully charged (there was a green light on it). I have no idea what to do. Thanks.