My Elite 75ts just died on me whilst under warranty. They are now discontinued and not carried by my retailer. What is the “like-for-like” replacement? Elite 7? Elite 7 Pro?
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Hi, I was wondering if anyone else is experiencing this same problem.
Through an unfortunate accident, my right earbud got lost on the road around 9pm and it was too dark even with my flashlight to find it amongst all the rubble and grass. I waited until morning and went by the same street to look for it, and I found it smashed to bits.
So I ordered a single replacement earbud on eBay. Now, I'm experiencing some issues with my left earbud. It seems like it won't charge properly. Now, this has started happening after my first full battery charge has gone down to 0%. It was working fine before in other words.
Since charging back to full for the first time, not only does the left not charge properly, but it seems to randomly not pair up with the right one.
Is there some procedure I have to follow, or some soft reset to re-calibrate the left earbud with the right earbud?
I tried to get a replacement from Jabra, and on their site it states that they don’t support single replacements. (But they will sell you a new pair without the charging case...gee thanks)
Hello u/DeathByFan1, At this time, we do not recommend purchasing single replacement earbuds for your Jabra Elite Active 75t. When we manufacture the Elite Active 75t, we pre-link the earbuds to one another to ensure the best functionality. For this reason, we are not able to link a single replacement earbud to the existing one. Furthermore, single Elite Active 75t replacements may not be legitimate or function as expected and is not covered by Jabra. We will not be able to assist you with any challenges that result from purchasing a single replacement earbud. If you need replacement earbuds, we sell them in pairs on our website here: https://www.jabra.com/accessories/jabra-elite-active-75t-replacement-earbuds##100-68980000-00.
You are welcome to contact our team regarding purchasing replacement Jabra Elite Active 75t earbuds: https://www.jabra.com/supportpages/jabra-elite-active-75t/100-99091000-02/contact-support. Depending on your location, we may be able to offer you a discount.