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So I finally had my apt at Costco. The experience was great. I tried thepro 30s , walked around the store. They were great. The biggest difference was taking them out . I didn't realize what shit my hearing was. I ordered a set. And have an appt to pick them up in 2 weeks. 1699.00 out the door. With insurance I'm only paying about 250 out of pocket.
TLDR: Switched from Widex Moment 440s to Jabra Pro 30s at Costco - and am very happy with both.
I have mild to moderate hearing loss - and have been using the Widex Moment 440s for 5-6 years.
They’ve served me very well. I was very happy with them - especially with the “PureSound” program.
My insurance didn’t cover them - and I paid out of pocket.
For a bunch of reasons (aging tech, no case with internal battery, poor streaming performance) I decided to look into replacements.
I decided to use Costco - and landed on the Jabra Pro 30s.
I saw mixed feedback on both - so i figured I’d provide some information.
Costco:
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Costco was really great. I was able to schedule an appointment pretty quickly for an evaluation and testing.
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I felt that the Costco evaluation and testing was just as thorough or even more thorough than my original audiologist.
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My hearing hadn’t changed much since my last tests about a year ago - still showing mild to medium loss - mainly in higher frequencies.
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I went back for delivery - and was also very impressed.
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They used a machine that generated sounds and was testing sound received by both my hearing aids as well as small microphones they inserted in my ears along with the hearing aids.
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I’m in the San Diego area - mentioning that since people have mentioned that Costco competence might be different in different areas of the country
Jabra Feedback:
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I wore the Jabra 30s home - and my initial quick test was whether or not I’d get wind noise driving home in a convertible. Even in the “normal” program i did not
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After i got home, i was surprised at how much better / how much more sound i was hearing - especially higher frequencies. I was able to turn down the volume on my TV quite a bit (up mostly for dialog), and also was able to disable the enhance dialog settings in several apps since i was able to hear dialog much better.
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I was going to be taking a trip - and figured I’d want to take the 440s with me and not risk having the new hearing aids for a week if i wasn’t happy with them.
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After my afternoon and evening with the 30s - i took them with me and am very happy with their performance.
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I did some steaming from my iPhone on the way back from the airport in the Uber - and was pleasantly surprised. I’m totally never expecting hearing aids to perform like say my Apple AirPods. The Widex were horrible - and i wouldn’t use them at all for streaming. The Jabra units are much better - and i would consider them acceptable for casual streaming. On an airplane - I’ll still use my AirPods.
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I found the case with battery handy - as i was able to put my 30s back in the case on the plane and they were able to charge
The App is nice - i wouldn’t say better than the Widex app, but easily as nice. I really like the ability to have the phone look at GPS and switch programs based on that. I use the Widex directional settings when I’m dining out - and have setup a favorite in Jabra can tag the location of restaurants we dine at often, so the app will auto-switch to Hear in Noise without me having to use my iPhone to do that.
Some Suggestions for Jabra:
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allow me to create a favorite, say Restaurants, and be able to tag a bunch of locations. I don’t see a way to do that now. I seem to only be able to add one location per favorite
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when i put the 30s on - they play a sound to indicate that they’re up and running. My 440s used to announce “left” and “right” when i put them in - i know I’m new to the 30s, but i kind of miss that
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when switching programs the 30s beep once for program one, 2 for two, etc. Since those programs have static names - it would be great to have the 30s speak the name of the program
I know that some people were complaining about quality and having issues. I’ve only had them for a few days, so I’ll be on the lookout and report back if i find any.
And since my insurance still doesn’t cover hearing aids - getting these guys for $1700 which included a 3 year warranty and 3 year loss / damage coverage was pretty amazing. And my credit card will extend the warranty from 3 years to 4.
Happy to answer questions if anyone has any.
Picked up my new hearing aids today from Costco! Here's a quick summary of my experience:
Costco was pretty seamless. Called to make an appointment, then went in and had a standard audiology exam. I wasn't able to order the hearing aids that day because they needed my doctor to sign off first, but that won't be the case for most people (I've had surgeries on the ear and audiologists always double check with me). Came back a few days later and ordered the hearing aids, about a week and half later I came back for the fitting and they helped me link it up to my phone, and I walked out wearing them!
Jabra Enhance Pro 30s have seemed really good so far, I've only been wearing them for about half a day now, but I'm impressed. I have profound hearing loss in my left ear and moderate loss on my right ear. Very impressed with the performance so far.
I read a lot of threads before going for these, so happy to answer any questions people have.
These Jabras have AI, “intelligence augmented” , designed to support hearing in noise. My Phillips are just two years old, but background noise is wearing me out , I just don’t want to go into busy places because my nervous system is on overload with everything my ears have to process, including the strain of hearing the people I am with, say, at an outdoor event, the volume goes up, including everything you don’t want to hear. They had me try on the Jabras alternating with my Phillips and the difference was dramatic- with my Phillips I could hear the buzz and the whirr of everything electric and the normal ambient clatter ( and louder). The Jabras screened out most of that. Like- Ahh heavenly .They’re only $100 more, $1700 for the pair. Love Costco because if I find something out that doesn’t suit me inside of six months I can just get my money back and try something else.