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Edit: Solved
I just received a brand new Keychron K2 HE this afternoon. I'm very much not a fan of the DEL and RGB toggle placement and would like to swap them. In addition, I would like to be able to play with all of the fancy features of this board. Unfortunately, I cannot get Keychron Launcher to connect to this board. I've unplugged the 2.4ghz dongle and have plugged the keyboard in with a cable and set the switch to cable on the side. I've tried multiple usb ports and multiple browsers (Edge, Chrome, and Brave which is what I normally use) and none of that makes a difference. When I start Keychron Launcher and hit connect, the box shows my K2 HE, but when I hit connect it just loads infinitely. I have a friend who just built a PC who I told to buy this keyboard as well and he has the same exact issue. I've updated the firmware to the latest version and still have this issue too. Any suggestions? What am I doing wrong
Edit: Solved
Hey guys,
I recently picked up my first ever mechanical keyboard and decided to go with the Keychron K2. Despite haters online saying that these keyboards aren't worth the buy. I am extremely happy with my decision and have had just the best time using this keyboard for this past week.
After using it for a while, I am looking to use the Keychron Launcher to customize the functionality of the board further and have had a lot of problems.
The site does not recognize my keyboard when plugging it in directly to my computer and making sure the keyboard is in cable mode.
I have tried all of the fixes I have seen online (browser permissions, etc.) but have been unable to find a fix. Is my keyboard not compatible with the website? Am I missing something stupid?
Any help or guidance would be much appreciated!