i have a k2 v2 for a few months that i use for work and personal. i love it coming from a regular work provided ibm keyboard. the sound, the rgb, the build quality is great. i've yet to lube and clean it since i've got it. (i have the aluminum version, got it on sale from amazon for under $100cdn). my only gripe which i have read about is that it's a bit tall. so a wrist rest is needed. but no issues. More on reddit.com

ANY content that features products, services you sell, your prototypes in progress or items you were sponsored to post MUST use the Promotional flair, with disclosure of who you represent. When posting your build, please provide a description of the build, preferably as a Top Level Comment or Reply to this Comment, with the following information: Your keyboard featured and its layout The Switches, Keycaps, and Other Accessories Featured Any notable mods you performed Other helpful information such as low profile, lesser known firmware, etc. Example: Unobtanium Southpaw 1800 with DSA Salt with MorningCaps Artisan and Alps Rainbow Switches, modded with Sorbothan Foam on KMK I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com

If you're casually playing games then Keychron is all fine. So far the only "real gamer" keyboard to date to be considered is the recent HE variants due to its rapid trigger feature but that is more specifically targetted towards fps players that are willing to tinker each and every key press on how they want it to respond. More on reddit.com

Keyboards do not send the characters on the keycaps to the computer, they send keycodes, in packets that say "something has changed, the keys in these positions are currently depressed". It's the national localization in your operating system that maps these keycodes to the actual characters. I'm sorry the people you wrote to at Keychron were idiots and terribly confused about how keyboards worked. Also, Keychron are kind of overpriced for what you get, I would go with Monsgeek or Akko. Keychron's only advantage is they're more widely available, and they have more boards in ISO layouts and with QMK firmware than most manufacturers. More on reddit.com