Until now, I can responsibly tell all consumers who are considering purchasing keyboards from this Chinese company Keychron: Do not buy!
A few days ago, I posted a detailed, clear, and evidence-based post introducing the hellish experience of purchasing and using a Keychron keyboard.
The Keychron customer service pretended to ask me for my order number under the post and said they would resolve it for me, but in reality, they were just using my anger after being angered by their mechanical responses to whitewash themselves.
This is the notorious logic everyone knows: when you have a problem, you can blame the other party for having a bad attitude, thereby avoiding responding to your own issues.
Here I also post the chat records with their customer service: https://ibb.co/VwFFY8z https://ibb.co/SwKYCP3
https://ibb.co/GQjCjxr https://ibb.co/hXsQ4Xk
When I was communicating politely with the customer service, they refused to communicate based on what I said, and instead kept copying and pasting one sentence.
They even dared not reply to the question "Can an iPad charger not charge an iPhone?" because the Keychron keyboard used a very poor power control chip that is fundamentally unable to achieve stable voltage and current, which even a $100 Logitech keyboard can achieve.
Again, I reiterate that Keychron customer service wants to replace it with a new one for me, but I still only want a refund.
Secondly, I am very dissatisfied with the attitude of Keychron customer service. You have been continuously evading quality issues. I will continue to expose you, including on TikTok and YouTube, unless you refund me and promise to improve product quality.
A keyboard requires a good power management chip. Do not act recklessly for the sake of cost reduction.
I am considering buying a Keychron K2 (brown switches probably.) Completely new to mechanical keyboards and after doing some (not minimal but not extensive) research, this is what I landed on.
What are your thoughts on Keychron as a company and or their products?
Are the keyboards of decent quality?
Are there any downsides to their hot-swappable keys? (like potentially bad connections, etc)
Any thing else to look out for?
Is there a place on Keychron’s site that explains the features of the different letter series?
I recently purchased a keychain k1 (v2). While the keyboard looks nice and the built quality is solid, typing is a nightmare. The keys will register key presses far before the tactile "click" is felt or heard. On my particular board, the weight of my finger resting in the default position on the middle row is enough to activate the L key.
I contacted support, but received a generic response explaining that this is expected behavior and a side effect of all of their engineering. Additionally, I left a negative review on the Keychron website for the K1, but it was never displayed on the website (only 5 star reviews are shown).
Great looking keyboard, but useless for typing. Would not recommend.
First-time mechanical keyboard user/buyer here. Thank you very much!
Hi,
I'm in love with Keychron design and plan to buy myself one, but there's too many models out there. Please recommend me a keyboard, these are my requirements:
Use case: gaming and programming - I type a lot both in home and in office, so I'd prefer more quiet keys. I also don't like loud clicking
reduced size 75% or 80% would be the best - I don't use numerical keyboard and compact size is important to me
backlight - preferably RGB but it's not necessary.
I *really* love the volume knob and would like to have one on my keyboard
Compatible with palm rest
I've seen Keychron keyboards and while they seem like great fun, I have noticed that there are a lot of complaints about theit quality control, Bluetooth reliability, bad USB-C port and so on.
Are they still worth it? If yes, then how should I buy in order to minimize the risk of having issues?
I am looking to purchase a Keychron keyboard, the whole point of the keyboard I want is performance when using the keyboard to type or play computer games with red switches. Upon realizing how many versions of Keychrone keyboards there is I am not sure which board is the best to buy.
I was looking at the Q1 V2, Q2 and Q3, but I am open to other boards.
I am new to the terminology of premium keyboards like Keychron so I hope what I said makes sense.
Thanks
I'm here cux I saw the 30% discount sake and didn't know what to choose. Are there latency issues? Are all the keyboards also wireless?
I'm looking for my first mechanical keyboard and I think I've decided on a keychron cause I've heard good things about value to quality ratio and good customer service if things go wrong. Also I'll be using it on a mac and I've heard good things about mac support.
I was just trying to find out the main differences between each of their main series? For example is their criteria which makes keychron designate it a K series or a Q series or a S series....
My thoughts at the minute are:
I'm mostly drawn to the K series, specifically the K4 because of num pad, compact size and price (about the £100 mark) but what would I get for splashing out 50 to 70 quid more for the Q series? Or could I save a bit of money and be just as happy with something from the V or C or S series?
Hey guys,
This might be a bit long, so thanks for bearing with me.
I’m totally new to keyboards. My current keyboard is an ASUS ROG Strix Scope II 96, and honestly, I’m fed up with Armoury Crate. It’s clunky, bloated, and I feel like I’m constantly battling with it just to get my keyboard to behave the way I want. That’s why I’ve decided it’s time to move on and get a real keyboard, something that’s actually good, not just something from a gaming brand I used before.
I stumbled upon this subreddit, went through all the wikis, and spent a fair bit of time lurking around here. Based on what I’ve read, I decided that I want a tactile switch. I like the idea of feeling the keypress without the noise of a clicky switch, and I think that will be great for both programming, which is my main priority, and gaming, which is my secondary use.
But that’s not really what this post is about.
What’s been bugging me is this: I’ve seen comments where people mention brands like Ducky and especially Keychron, and they often describe them as good enough. But I couldn’t really find a clear explanation of what that means.
Like... what exactly is “good enough”? Are these keyboards lacking in build quality, switch options, typing feel, or customization? I feel like people are implying there’s something better out there, but I can’t figure out what makes a keyboard just good enough rather than actually good.
If anyone can break down what people mean when they say this, I’d really appreciate it. I’m just trying to understand what to expect before I make a decision. Thanks!
TLDR: I saw people define Ducky and Keychron as “good enough,” but I don’t understand what that means. I’d love any explanations, thank you!
Edited: I didn’t expect this much interaction, but thanks to all of you for the input! I tried the Keychron at my local store, and while it works fine, I’m not a big fan of the design, keycaps, and switches. I feel like I’ll need to buy replacements for all of them, so I’ve decided to go with a QK80 mk2 instead.
I know this is going to be an open ended question but i still need to ask it as its getting time for another build.
I have a Q6 Max for work with the blue painters tape on back (3 layers) paired with factory lubed WS Morandis and amazon BoW keys. Love the deep sound of it and if i needed a full size board for work, id do this again.
My home board is a ThockKing75 board w/ lubed KTT kang whites and amazon blue samurai caps and i like it but i want to get a full aluminum board 60-75% and before I jump and buy a keychron Q1 or Q2 board for $200+ i have 2 questions:
1: for $200+ , is it a good board? (full alum, double gasket, moddable + hot swappable)
2: is there a different brand that you think rivals the keychron at that price tag or maybe a little more?
I never have a mechanical keyboard but from what I research so far, 75% mechanical keyboard with brown switches would best suit my needs as blue would be too loud for me.
However, I am not sure which Keychron series or model would best suits my needs.
I play PC games like Stardew Valley, Sims 4, and Overcooked 2. I do coding especially with web development so a programmer-friendly keyboard would be ideal. I am planning to connect with my Windows PC and my personal laptop. Not sure if this information matters, but I tend to press keys hard on the keyboard.
Hey guys,
Not really sure if this is the right forum to ask this, but I was wondering what the differences are between the different Keychron keyboards. Like, I understand that some have optical/hot-swappable switches and different layouts etc. etc. but I'm still confused about what the main differences are between the different keyboards?
I'm a student so I am looking for a good keyboard to use for both studying and gaming, and compared to some of the better gaming keyboards out there, this seems like a pretty good alternative. Any advice you guys could give me would be great!
I've been going around the different keyboard subreddits in my search for a new keyboard and I found that r/keyboards usually recommends keychron at this price point, but without much mention of most of the kits and boards that we see regularly on this sub. Same thing with r/mechanicalkeyboards.
It's only here that I see brands like Akko, Epomaker, Keebmonkey, etc mentioned and showcased with regularity, but somehow, without mentioning much about keychron. What do you guys think of keychron? Solid keyboards but overpriced so you buy the other brands? Good and not worth mentioning since it's cool to be unique and buy boutique products? Or worse than these brands? Or have I just not been around long enough to see what people really talk about?
Just to be clear, I'm not saying that I only see boutique brands on here, just that keychron and those brands are not really talked about at the same time.
Slightly blown away by the amount of selection on Keychrons website (which is great but makes it hard for narrow it own)
In short, I just want the best possible keyboard, I'm stuck between a few others: Wooting 80HE and NuPhy halo v2. I guess the keychron tops this list as well.
Mainly being used to play games as I don't work from home anymore, 80% or something similar is perfect. Just want the best quality keyboard really that will compete with the wooting 80HE or outperform it in terms of quality (maybe not latency)
I feel like keyboards is a jungle! In the beginning I would “just get a keyboard” but it ain’t that simple, holy cow, keychron has a lot of options for a board! I really want a silent keyboard either 75% 96% or 100% but the most important is it looks nice! It’s in my living room and I want it to look like a office, but it is a gaming also
Hellooo everyone. I need a huge favor. I suck at this and my knowledge about mechanical keyboards isnt that great. For the last 3-4 years i've been using a Logitech G413. I wanna make a switch to a new Keychron keyboard. My main purpose of it would be for ux/ui design (approx. 10 hours daily) + typing + a little bit of gaming here and there. I would have it connected with bluetooth to my m1 macbook and when I would switch on gaming I would connect it with a usb c > usb a to my windows machine.
First of all, Im not even sure which one to get. I know i dont want the numpad and I know 100% i want to have the F keys so I need a 6 row keyboard. It seems like 75% is the ideal format for me. That sums it down to either K2, K3, or Q1.
All of these are totally different and my knowledge isnt good enough to make the choice. I can pay a bit more for the Q1 but does it make sense? How good or comfortable is to use the k2 daily for minimum of 10 hours? Same question goes for Q1. Should I look for the hot swappable version or not? What switches to get? I want it to sound nice but not annoying to the point where my coworkers wanna kill me.
If anyone actually reads all of this and gives me an answer, I will be eternally grateful.