Bring the item(s) you’re returning to a participating Kohl’s store and show the QR code to a Kohl’s associate at The Return Drop @KOHL’S™ location in store 5. Kohl’s will pack, label and ship your return for free Amazon Returns are accepted at all Kohl’s stores (excluding Anchorage, Alaska).

Earlier this month, Kohl’s announced a new Amazon smart home experience will be available in 10 select Kohl’s stores across the Chicago and Los Angeles areas starting in October. The 10 Kohl’s stores with the Amazon smart home experience will have Amazon returns integrated into the overall Amazon experience, located prominently at the front of the store.

December 22, 2024 - The department store retailer is now accepting unpackaged Amazon returns at its more than 1,100 stores nationwide. Kohl’s and Amazon previously piloted the program in some 100 Kohl stores in the Los Angeles, Chicago, and Milwaukee markets.

March 19, 2025 - Kohl's has temporarily stopped accepting Amazon returns at some stores, the company confirmed to USA TODAY Wednesday. The company said in a statement that it is "conducting a test" in certain stores that are dropping the service.

October 12, 2024 - This hassle-free method is available at all Kohl's store location in North America, excluding Anchorage, Alaska. Another perk is that Kohl's will package and send items to Amazon for you.

July 8, 2019 - "We believe customers will appreciate ... program would expand this summer after piloting it in 100 stores in Chicago, Los Angeles and Milwaukee markets....

March 22, 2025 - FACTS and if a store can't get ... Costco is busy as hell and they don't offer Amazon returns area. Continue this thread ... They stopped that in Cali long ago. 🫤 ... They removed the return center from my Kohl's location several months ago....

March 19, 2025 - The once-popular retailer has been accepting Amazon and other third party returns inside its fleet of stores at a "Return Drop" station for several years.

April 24, 2019 - Kohl's says it will accept "eligible Amazon items, without a box or label, and return them for customers for free." The program will expand a pilot introduced at Kohl's stores in the Los Angeles, Chicago and Milwaukee markets in 2017.

For military personnel, Kohl’s provides a 15% military discount every Monday, in-store only, to active military, veterans, retirees, and their immediate family members. Kohl’s and Amazon Returns · A popular convenience of shopping at Kohl's is their partnership with Amazon. Many Kohl's locations accept Amazon returns, offering added convenience.

April 16, 2025 - Store associates at Kohl’s retail locations in Leominster, Massachusetts; Washington, Missouri and Eau Claire, Wisconsin confirmed over the phone that those particular stores are no longer accepting Amazon returns.

Kohl’s and Amazon piloted the returns program in 100 stores in the Los Angeles, Chicago and Milwaukee markets.

April 24, 2019 - Beginning with a select group of stores in the Chicago and Los Angeles areas, Kohl's set up pop-up stores where customers could shop from a selection of Amazon devices and return any Amazon orders for free.

February 24, 2025 - There are a number of ways that ... However, if you don’t live near Kohl’s, you can return items to your UPS Store or an Amazon Hub Locker, as we mentioned....

April 23, 2024 - Kohl’s and Amazon piloted the returns program in 100 stores in the Los Angeles, Chicago and Milwaukee markets.

March 18, 2025 - A spokesman from Amazon confirmed the discontinuation of returns at some Kohl's stores, but said Kohl's is still a return partner. “Amazon provides convenient, hassle-free returns," Amazon said in a statement. "We offer a broad range of convenient return options, and four out of five Amazon customers in the U.S. live within a five-mile radius of one of our more than 8,000 drop-off locations at Amazon’s physical stores such as Whole Foods Market, Amazon Fresh, and Amazon Go, as well as partners including Staples, Kohl’s, and The UPS Store.”

June 11, 2021 - You can now return eligible Amazon items, without a box or label, at a Kohl's location near you. The program expands on a 2017 pilot partnership that made these returns available at 100 Kohl's stores in the Los Angeles, Chicago, and Milwaukee areas.

March 18, 2025 - Kohl’s employees confirmed to Modern Retail that stores in Eau Claire; Washington, Missouri; and Leominster, Massachusetts are part of the test. As of Tuesday, the store information pages for all three locations still list Amazon returns as ...

Begin your return in Amazon’s Online Return Center.