kohl's amazon return without original packaging

Answer (1 of 2): No you return it to Amazon. Even though Kohls might be the source when you purchased it through Amazon. And you do not need the original packing. You do hover need to pack it properly so it doesn’t get damaged in return shipping.

Kohl's

kohls.com › faq › article › 893

Kohl's Return Policy

Items purchased with a Kohl’s ... purchase to make a return. ... Premium Electronics and Watches: May be returned within 30 days of purchase with the original packaging and a valid receipt or account lookup....

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Replying to @Christopher Stark #kohls #amazon #amazonreturns #returns | TikTok

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Amazon

aboutamazon.com › news › operations › free-returns-with-no-box-tape-or-label-needed

Amazon offers free returns with no box, tape, or label needed

July 5, 2019 - Amazon offers a variety of ways to make a return, and 4 out of 5 customers in the U.S. have a return drop-off point within five miles of their home. Free, no-box returns are available at many Amazon, Whole Foods Market, Kohl’s, Staples, and UPS Store locations.

Kohl's

kohls.com › feature › amazon.jsp

Amazon Returns at Kohl's Stores | Kohl's

Make fast and easy Amazon returns at Kohl’s stores, for free! Kohl’s packages & ships eligible Amazon items.

Slickdeals

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It's Still Incredibly Easy to Return Amazon Items To Kohl's

September 8, 2023 - With Kohl’s Dropoff selected, continue following the steps to receive a QR code for your return. You can either print the QR code or present the code in-store via your smartphone. There’s also an option to print your own shipping label if you want to pack the item yourself, which can be helpful for sensitive purchases. No box or printer? You can also bring the product to Kohl’s without any packaging, and they’ll find a new box to put it in. Obtaining a QR code is a must because Kohl’s Amazon return counter doesn’t have any computers to help you access your account — only a simple scanner to read a QR code.

ABC7

abc7.com › kohls-amazon-returns-how-do-i-return-something-from-at-new-policy › 5384275

Kohl's now accepting Amazon returns without a box - ABC7 Los Angeles

July 8, 2019 - The retailer will pack it up and ship it for free. Drop off your Amazon items on your way to replacing the kids' worn-out socks and shoes or find immediate replacements for what you're returning.

Offers.com

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How to Make Amazon Returns at Kohl’s

December 6, 2024 - This program allows customers to visit their local Kohl’s store to return eligible Amazon items – without a box or label – for a free return. Kohl’s then packages and sends returned items to Amazon return centers – so you don’t have to worry about heading to the post office or UPS store, or finding an Amazon locker to make your returns.

Mashable

mashable.com › home › tech

Here's how you can return Amazon packages in 2023

Once you select a method, you'll receive a QR code that can be used to return the package at the drop-off location. If you choose UPS or Kohl's, no original packaging, tape, or shipping label is necessary — just bring the item and scan it.

Published October 5, 2025

Amazon

sellercentral.amazon.com › seller-forums › discussions › t › 2d1af23991a044181e873e99f97fea1d

Kohl's Returns

A customer just took their box to KOHLs without a QR code or authorization. They didn’t wait in line, they dropped it off. Then they email us saying they dropped it off at KOHLs. I asked them for their authorization and they admit they just dropped it off. They were able to retrieve it. But yeah, still not pretty. We have gotten some FBA returns from KOHLs. It seems like they do a good job of packaging.

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News 5 Cleveland

news5cleveland.com › lifestyle › you-can-return-amazon-items-at-kohls-stores-starting-in-july

You can return Amazon items at Kohl's stores starting in July

April 23, 2019 - All Kohl's stores will be accepting free unpackaged returns for Amazon customers starting in July.

reddit.com › r/employedbykohls › can this be returned without the original box/packaging? (have accessories and purchased online)

Can this be returned without the original box/packaging? (Have accessories and purchased online) : r/employedbykohls

November 15, 2021 - Normally electronics are the items that require original package. ... there are very few occasions where you can’t return something. you return this, for sure. i’d just try to find the sku number for us otherwise you’ll have to wait a bit. ... A place for Kohl’s employees to post and discuss policies, coupons, customers, benefits, and what not.

reddit.com › r/amazonprime › return packaging?

r/amazonprime on Reddit: Return Packaging?

March 6, 2024 -

When you deliver a return to Whole Foods or the USPS, do you repackage it for delivery? I saw a Gen Z girl just plop a couple of open bags of clothes on the USPS counter, whip out her QR code, and act all frustrated when the worker told her she needed to at least tape it up.

Top answer

1 of 20

To be fair, returns through the Amazon counter at Kohl's stores do not require the product to be packaged up for shipping. In fact, since they confirm the returned items match what the QR code brings up on their scanner, it is easier if it is not packaged up. The person who you saw might be used to this, rather than taking it to the post office. I prefer to do returns thru Kohls because another person confirms the item before they accept it, so I usually get the refund really fast, if not immediately.

2 of 20

It depends on the return. I’ve received both kinds lately…Packaging required and not. Not required might help save space in the shipping back to Amazon.

reddit.com › r/amazonprime › i made an amazon return to kohl’s today.

r/amazonprime on Reddit: I made an Amazon return to Kohl’s today.

July 31, 2019 -

For the first time, returning an Amazon purchase to Kohl’s was presented as an option on the app. It worked out well. I took the stuff to CS, no packaging, presented the QR code in an email sent by Amazon and I was done in 10 seconds. I got a 25% off coupon for a Kohl’s purchase. This will definitely drive traffic to Kohl’s.

Top answer

1 of 5

I wonder what the criteria is that Amazon uses. I have a Kohl's in my community, but I'm only offered drop-off at a UPS store, or UPS pick-up.

2 of 5

I've been doing this for a while. It is so convenient. No need to even put the item back in the Amazon box. Just bring the item, have them scan the code on your phone and they give you your receipt with a 25% code to use at the store. Good job Amazon-Kohl's

Kohl's

corporate.kohls.com › news › kohls-now-accepts-amazon-returns-at-all-stores

Kohl's Now Accepts Amazon Returns at All Stores

April 23, 2024 - Amazon Returns at Kohl’s is now available at our more than 1,100 stores nationwide. Customers can now visit their local Kohl’s store to return eligible Amazon items, without a box or label, for a free return. Kohl’s packages and sends returned items to Amazon returns centers on behalf of customers.

DealNews

dealnews.com › features › amazon › kohls-return-policy

Turning Amazon Returns Into Kohl's Cash: Things to Consider

Mould King V8 Engine Model Kit

Amazon is benefitting by having another place for customers to process returns, thereby increasing the ease of using their site, Kohl's is presumably benefitting from the increased foot traffic, and customers are gaining the benefit of receiving a reward for their trouble as well as not having to deal with packaging their item up for return or having to pay a fee.

Price $24.99

CNET

cnet.com › deals › the easy and free way to return amazon items at kohl's

The Easy and Free Way to Return Amazon Items at Kohl's - CNET

October 12, 2024 - Kohl's will pack, label and ship your Amazon returns for $0.

Couponcabin

couponcabin.com › blog › how-to-return-amazon-orders-at-kohls

Amazon Returns: How to Return Amazon Products at Kohl’s - CouponCabin.com

February 24, 2025 - One of the best things about returning Amazon items at Kohl's is that you don’t have to worry about packing the item or printing a return label. Kohl's will take care of all the packaging and send your return directly to an Amazon return center. ...

reddit.com › r/amazonprime › i think kohls lost my return package and i was just charged for the returned item again. what can i do?

r/amazonprime on Reddit: I think Kohls lost my return package and I was just charged for the returned item again. What can I do?

December 22, 2020 -

I needed to return floor mats that I did not need anymore and saw that Kohls seemed to be a quick, easy and hassle free option to return the package as I have a Kohls very close to where I live. I went into the store and was met by a fairly rude older lady behind the return counter. I saw her check in one of the boxes but didn't do anything with the other box other than setting aside. I asked if she needed to do anything about it and she just told me she'd take care of it. Was my first time returning through Kohls so I said whatever.

The next day I called Khols because I saw that only one of the packages was refunded back to me. They apologized and submitted a return for me. Fast forward a few months and Amazon has charged my card again because they never received one of the returned items. I'm pretty sure Kohls never registered one of the return boxes and lost it. Is there anything I can do?

The following is a screenshot of the returns in question. As you can see the first package was processed fine but the second package was never received by Amazon. https://imgur.com/a/m0E9YfW

EDIT: I contacted Amazon directly and they refunded me back again without much fuss. The Customer Service rep said I didn't have to worry about it anymore but the item still shows up in my orders as "in transit". I just hope a few months later I don't get charged again and have to go through this again...

Top answer

1 of 12

I don't know if it will help, but do you have the return receipt you got from Kohls?

2 of 12

If you have a return receipt it might have the name of the Kohl's clerk that handled the return. I'd then complain to the manager about their improper handling of the package. Have you called Amazon? You should explain the situation to them, include the clerk's name and the manager you contact. At the very least that will show you're serious and not just making up a story and hopefully they'll refund you.

reddit.com › r/nostupidquestions › can i return on amazon without manufactures packaging?

r/NoStupidQuestions on Reddit: Can I return on amazon without manufactures packaging?

September 20, 2023 -

I got a dress and tights that did not fit me for Halloween, they also came late. But I tried on the dress, then immediately took it off, but I lost the clear plastic it came in, it has it tags in it but I only have the outside Amazon packaging with the labels on it! Will I still be able to return the dress without the manufacturers original packaging?

Top answer

1 of 3

if you go to a Kohl's, you can return without the original packaging! there is instructions on Amazon's return page about it :)

2 of 3

Yes. Drop by Whole Foods, Kohl's or any other place that takes the returns. Just check the instructions on amazon first. The last time I did this, they emailed me a return code and I just held up my phone while returning my order.