I dropped off a few Amazon returns at Kohls yesterday and was given tracking IDs. I've spoken with Kohls customer support and Amazon customer support. I've also entered the tracking ID in all of the carriers Kohls has listed on one of their help pages, but it all turns up invalid.
Tracking ID format: KOH##########
Does anyone where where I can use this tracking ID?
I think they changed it so you can only do it through the app now. The option to track it seems to be missing from the webpage, but it's still there on the app. The other issue, of course, is when you pick drop-off locations, they don't give you your refund till after they get the item back. I've never had that issue using a UPS store, as soon as they scan it, I get my refund. So my advice is to do that, plus it costs them money.
KHO1559215672