My lawn desperately needs aerated. I'm in SoCal with a 17,000 sq ft. lot (about 5,000 of lawn). Lawn Love quoted me $170 to aerate, which is a great price IMO considering the cost of renting the aerator and a truck from Home Depot would get me close to that.
The reviews they have on Yelp are very mixed.
Lawn Love and lawn starter are both the same company. They lie to customers about getting $20 for giving positive feedback before work is done and then they don't show up. The scam is , they push back customers constantly to have them pay extra for long grass. So many other people out there who are HONEST. AVOID AVOID. ESPECIALLY BRUCE
Videos
Hey guys, so recently I downloaded and tried the Lawn Love app to try to have someone else mow my lawn, as I have been pretty busy lately and don't have my mower at my current house right now.
My experience so far was that I had multiple providers cancel day of for unknown reasons, then others schedule and cancel... until someone finally showed up. (Two in the same day showed up, but the first set of guys left after 5 minutes because they said it might rain) i
So a few weeks pass, and I lose track of time due to a weird work schedule but a second crew apparently comes one afternoon while I was asleep (I work night shift) and my wife saw them get out, take a picture of the lawn amd get back in their truck and leave. I was still charged fully the next day.
I had then noticed the provider messaged me in the app trying to get my contact info to call me outside of the app to try to set up an off the books deal outside of the app, that cost much more. When asked about the charge for the lawn the day they showed up and left he said "we like to talk to you first, Noone answered your door so we left. But that charge is for the initial mow" --- the mow that was not done.
I tried to cancel the service right then (I wad unable to as you're locked to three mows before then) so I called customer support. They had great customer support which is good because you'll need to talk to them to get any kind of refund.
The customer support lady told me they were not supposed to contact me or ask for my information, and that they showed up and only took the "after" pictures (they did not take before pictures) so there was no comparison of a before and after to dispute my lawn not being cut. Eventually she refunded me a credit to the account for the next mow.. and set me up with a new crew.
This new crew canceled, rescheduled, then canceled and rescheduled the initial day - and today they finally came. Well, I had work tonight so I was asleep while they were here. I woke up, saw the yard was done, amd went to work.
Well this guy had also messaged me asking for my contact info in the app.
I gave him my number to see what he could even want, and he called me back to back while I was busy at work. Then text me he had things to "discuss" - so I text back, saying what's up and I can't talk I'm at work tonight. I never got a reply.
Does anyone else have experience with this app? I have seen some reviews saying the same thing I have experienced and some raving in a good way. Maybe it's a mixed bag based on providers?
At least the first crew never asked for my number, they only left a business card in the door - which I think is fine imo.... but then I noticed the other day that there was a large Crack in my living room window that was not there the week before.
I appreciate the hustle and try to give everyone the benefit of the doubt, hell I even tipped them 20% just to try to be a good faith dude for the first cut but this all just came off so sketchy at best and being blatantly lied to at worst.
The whole purpose of the app was to be a "set it and forget it" type thing, which it has been far from. It has been hours of nerve wracking customer service issues and anxiety over trying to treat people nicely, even after being done wrong by them.
Time to get back to cutting my own lawn now!
Sorry for the novel, I just thought it was a wild story and wanted to see if anyone else had any.
Are Lawnstarter or LawnLove legit companies? I assume they contract out to local people to mow lawns etc. I've never used either of them them before. I've heard mixed reviews. I have a first service scheduled for this week.
I swear everytime I use this app to pick up new clients some kind of fkery always gets stirred up. About two weeks ago filed a long grass report and the client who claims he was there just last week swore left and right that the grass was most definitely not higher than 9inches and so it got declined. Last week had a client insisting that I adjust their irrigation(I did and sent them the bill)only for the developers to contact me and inform me how it was breach of contract, the same week another client wants regular service but the grass is up to my damn knees(Mind you Im 6ft tall)they reached out and again swear there's no way the grass is that tall even with pictures that followed regulations and pics with a tape measure they declined. Now I got this bCh living in an upper middle class neighborhood where the cheapest houses are estimated around 500K and this is what she puts down for her first visit.
Georgia weather has been super weird, tons of rain and 75 degrees until this week. Cool season lawns are going crazy.
Mine was brand new dirt, seeded with fescue mid October. Lack of organic material caused less than optimal germination so I overseeded with a bit of annual rye in some spots to get me through the spring.
https://imgur.com/a/tLCX9RS
Hey all, I’m looking to start a lawn mowing and landscaping service in the neighborhood. I’m just putting up a website and I’m going to be making door handle hangers to advertise. What do you guys think?
Just moved to Crestwood with my wife. Looking for good recommendations to help us keep up the yard throughout the year. Maybe even help with keeping gutters clean? Would love to find a small business to support or an individual rather than a big company.