No, they’re very bad quality now. I bought a nice looking leather reclining chair and sofa from them about eight years ago. After three years, the “leather” started peeling. They both look like absolute garbage now. Their service is also non-existent. I tried to have them fix it under warranty but they blamed it on me, claiming that I must have used a cleaner on it (I did not) or that I had greasy hair (???). I had, however, purchased their extended warranty, so I contacted the company that ran the extended warranty who also refused to fix it because they said it was a manufacturer defect. So they don’t stand behind their product or their extended warranty. Terrible company. Update: The specific store I dealt with was… La-Z-Boy Home Furnishings & Decor 2133 E Springs Dr Madison, WI 53704 More on reddit.com

Cloth will feel cozier. If you wear shorts in hot weather your skin will stick to leather. And if you have pets such a cat or dog any scratch marks will show up on leather. Leather will look old and wrinkled after time and heavy use. Power control is just something to possibly fail at some point. Unless someone very disabled is going to use the chair I'd strongly recommend manual. I've had recliners since the earliy 1980s so I know a bit about them. More on reddit.com

You will get lots of recommendations from people who have old La-Z-Boy pieces, grew up with La-Z-Boy, etc. Old La-Z-Boy were built well, using stick built solid wood frames. New La-Z-Boy, since the last 20 years or so are no longer built that way. About 20 years ago they totally changed their manufacturing methods utilizing computer controlled routers and cutting all the parts out of sheets of plywood. The machines can cut the pieces quickly and in a very precise and consistent way. The precision cut pieces are much easier to assemble into furniture. The benefit to La-Z-Boy was greatly reduced labor and therefore assembly cost. Unfortunately, the plywood kit frames are not as durable as the original solid wood ones were. I know these details because I was a part of the project as a vendor. This method has subsequently become the industry standard in high production manufacturers. If you want furniture with a traditionally built frame, you will have to seek that out specifically. More on reddit.com

We bought a couch and loveseat from them. The frame broke on the bottom of the couch and the store and warehouse gave me the run around. Complained on their Facebook page where they asked for my details to help fix my issue and then blocked me within 5min. Never did get anyone to look at the couch since no one would get back to us. Terrible service and shitty couch that broke after a year. Looked pretty but crappy build. More on reddit.com