Id start with the switches themselves. Are they embedded in the sofa, or on a cord or something? Make sure you unplug it before you start taking anything apart. And if you do take it apart I suggest you go slowly incase there are springs that might want to escape and take pictures so you can put stuff back the way it was. Answer from SignificantPlum8024 on reddit.com
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La-z-boy
stylemeetscomfort.ca › home › learning center › common problems with la-z-boy power recliners (and how to fix them)
Common Problems with La-Z-Boy Power Recliners (and How to Fix Them)
Power recliners must remain close to outlets unless upgraded with a rechargeable battery pack. Rechargeable batteries may lose charge quickly or wear down over time. Control panels, remotes, and wiring are common problem areas that occasionally ...
Published   November 4, 2025
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Southtexasfurniture
southtexasfurniture.com › blog › 6-common-problems-with-la-z-boy-power-furniture
6 Common Problems with La-Z-Boy Power Furniture
August 19, 2025 - In this article, we will discuss potential issues that could arise with your La-Z-Boy Power Furniture and the solutions for these potential issues. ... In short, Yes, Power Reclining Furniture is more expensive than the traditional manual reclining furniture.
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Reddit
reddit.com › r/howto › how to fix a la-z boy power recliner sofa that has a switch stuck in the 'open' function?
r/howto on Reddit: How to fix a La-Z Boy power recliner sofa that has a switch stuck in the 'open' function?
October 8, 2024 -

I received a three-seater recliner from a charity shop. On one side, the recliner works as expected. The other side, when I first plugged it in, it automatically fully opened without pressing anything. When I pressed the button to close it again, nothing happened.

I thought perhaps the power wasn't working. However, if I press down on the foot side (to try and close it ), I can hear the electric pushing back to re-open it - almost like the 'open' switch is being pressed. The pushing back stops when I press the 'close' button but as soon as I let go, it opens.

It was working normally at the charity shop.

Is this a problem anyone is aware of and knows how to fix?

Thank you!

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La-Z-Boy
la-z-boy.com › content › CustomerCare
Client Challenge
JavaScript is disabled in your browser · Please enable JavaScript to proceed · A required part of this site couldn’t load. This may be due to a browser extension, network issues, or browser settings. Please check your connection, disable any ad blockers, or try using a different browser
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ConsumerAffairs
consumeraffairs.com › home › homeowners › best furniture stores
La-Z-Boy Furniture Galleries Reviews: Written By Customers
6 days ago - 4 years ago I purchased 2 La-Z-Boy ... away. The warranty is no longer valid and the chairs do not work properly. The foot rest on one of the recliners is stuck up in the air and would not come down....
Address   US
(1.7)
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Reddit
reddit.com › r/electronicsrepair › help troubleshooting lay-z-boy recliner
r/ElectronicsRepair on Reddit: Help troubleshooting Lay-Z-boy recliner
September 4, 2024 -

I have a La-Z-boy 10x704 (https://www.la-z-boy.com/p/living-room-recliners-rocking-recliners/reed-power-rocking-recliner-w-headrest--lumbar/_/R-10X704) that stopped working. Before paying for at least one service call, I'd like to check some things.

I am getting power to the green light on the power block. Since it completely stopped working, I suspect it's the controller on the side or a power issue (or a bad wire to one of them). Specifically I want to bypass the cat5 from the side buttons to the motor/brain, but I can't remove the end on the other side to test with another cord.

Any tips on this or ways to check other components is appreciated. It seems like La-Z-boy has a blackout on troubleshooting vids. They are impossible to find.

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United Airlines
consumerrescue.org › home › problematic products
My La-Z-Boy recliner feels like I'm sitting on a $1,900 rock. I need help! - Consumer Rescue
October 28, 2024 - She tried to negotiate, saying she would be willing to exchange the new, powered model for the non-powered floor sample. She even proposed letting the store keep the price difference instead of refunding it to her. But to no avail. Goldfuss says that hitting this giant wall of resistance at the local La-Z-Boy was terribly frustrating. “I didn’t know who else I should call or write to,” Goldfuss says. “It was just very awful. I waited so long for the recliner and was looking forward to finally having a comfy chair.
Find elsewhere
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Reddit
reddit.com › r/fixit › la z boy power lift recliner stuck in recline position
r/fixit on Reddit: La Z Boy Power Lift Recliner STUCK in Recline Position
September 6, 2024 -

As the title states, I have a La-Z-Boy Power Lift Recliner chair that is stuck in the recline position.

Recliner Specifics:

Manufacture Date: 07/17/2023 Style: 1PH519

"Astor Platinum Power Lift Recliner w/ Headrest & Lumbar"

Remote Details:

"Type: HSC-LAZ-P10LCPLUS

Rev: 3

S/N: 3720523190351183

LZB PN: 10.000089

LIBERTY System"

It's only a year old. It was given to me by someone who "didn't want to fool with it" lol, so warranty is out of the question according to La-Z-Boy since I'm not the original owner.

Here is what I've tried so far:

Replaced backup batteries in the power supply with new ones

Checked for green light on power supply (It's there & illuminated)

Checked all connections; all are connected & snug. No crimps or pinches in them that I could find.

Took remote apart & checked for water damage, debris, corrosion, pinched wires, etc. Nothing visibly wrong with it.

Disconnected the remote & tried a "relay" trick I saw on YouTube (Use two pieces of wire to bypass the remote so that it will at least go back in the seated position). The problem is that I can't find a diagram of that exact 8 pin plug to know which are power, ground, etc. I tried a few combinations but kept forgetting which I had done & gave up, figured I'd have better luck finding a diagram somewhere.

At this point, the most important thing to me is getting the chair out of the recline position so that it's a functional piece of furniture... You would think a $3,000+ chair designed for elderly folks who can't get up & down would have, say, an emergency manual release somewhere? I can't find one, even called La-Z-Boy customer care to see if there is ANY WAY to get it to go down without a new remote & was told no.

I don't MIND buying a new remote, however the parts are non refundable & the only one that I can find is pushing $250. I don't want to buy a $250 remote & that not fix the problem.

There are tons of aftermarket off brand remotes on amazon, most 5 pin, which I assume wouldn't work. The few 8 pin ones are rated bad or have a female end where it needs to be male.

SO with all that said, here are my questions:

IS there a way to get in normal seated position without a remote?

Does anyone have the diagram of the la z boy 8 pin connector by chance?

Can anyone recommend any 8 pin or compatible remotes that would work? If less pins would work I don't care if it lacks other functions, I just want it to go back in!

I have lots of photos in an album if the ones attached don't show up:

https://ibb.co/album/S7HtKL

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JustAnswer
justanswer.com › home-improvement › s7gug-lazy-boy-recliners-stuck-leg-raised.html
Lazy Boy Recliners Stuck? Expert Troubleshooting Guide
June 12, 2025 - Customer: Both of my Lazy Boy recliners are stuck with the legs raised. They stopped functioning within a week of each other. The handheld remote does not light up on either chair. The green light on the power box is illuminated on one but not the other. I have changed the electric outlets for both, and they have never shared the same outlet.
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YouTube
youtube.com › watch
What To Do When Your Power Recliner Stops Working - YouTube
Power reclining furniture is a serious investment, and when it stops working you might get worried. Don't panic! The solution to your problem could be extrem...
Published   September 15, 2021
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YouTube
youtube.com › watch
Replacing La-z-boy Plastic Mechanism Parts on Older Electric Recliners - YouTube
This video demos how to replace 2 of the 3 plastic mechanism parts that commonly fail on older La-z-boy electric recliners.Drive Toggle replacement (the 3rd ...
Published   March 9, 2022
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Whirlpool
forums.whirlpool.net.au › home › furniture › la-z-boy (lazy boy) recliners - problems
La-Z-Boy (Lazy Boy) recliners - Problems - Furniture discussion
Lazyboy warranty on the mechanism is 10 years. Was on ours. THe leather one has a few loopholes in it though ... They no longer have a lifetime warranty on the powered recliner's mechanism- it now appears to be 5 yrs. When we bought ours it was lifetime. ... My plastic component has been replaced today for the second time. My 6kg dog jumps up on the chair and the foot rest gives way. I had another brand chair for 15 years with no problems.
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YouTube
youtube.com › playlist
La-z-boy Features & Repairs - YouTube
Share your videos with friends, family, and the world
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Furniture Fair
furniturefair.net › learning center › how to troubleshoot your power recliner
How To Troubleshoot Your Power Recliner - Furniture Fair | Cincinnati | Dayton | Louisville | Indianapolis
January 9, 2024 - No one wants to spend a few thousand dollars on a luxury recliner, only to have it not work correctly. If you are reading this article, chances are, this particular scenario may apply to you, but don’t panic just yet! Before you return your power recliner or call the service people for repairs you purchased it, there are a few troubleshooting steps you can take to see if your recliner is genuinely broken or if you may just need to connect some loose wires.
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Number2project
number2project.com › home › mobile woodworker in sacramento › common electric recliner chair problems and how to fix them
6 Common Electric Recliner Chair Problems and How to Fix It
September 22, 2024 - A stuck or jammed electric recliner chair can be frustrating, especially if you need to use it urgently. The problem could be caused by a faulty motor, broken wiring, or even a jammed footrest. To fix the issue, start by unplugging the chair ...
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Furniture Academy
furnitureacademy.com › home › learning center › how to troubleshoot your la-z-boy power footrest
How to Troubleshoot Your La-Z-Boy Power Footrest
June 24, 2020 - If your La-Z-Boy Power Footrest is having trouble closing all the way, you may have triggered the safety mechanism. This safety feature will prevent you from accidentally closing your footrest on anything. When this happens, you’ll need to reset the safety clips inside of this mechanism. Lift your footrest to the upright position while no one is sitting in the recliner.