Hi @beach757 · Here's a video that shows how to replace the drain tube extension, where it exits the cabinet above the drain pan. · Check to see if the defrost meltwater is getting to the pan. · If not, the drain tube inlet is under the evaporator unit, behind a panel inside at the back of the freezer compartment, check that it is not blocked there. · Here's a video that shows how to replace the defrost heater that may help. I realize that this isn't the problem but the video shows how to access the evaporator unit as the heater is under it, Answer from jayeff on ifixit.com
Appliance Tech Pros
appliancetechpros.com › blog › the-most-common-problems-with-lg-refrigerators
Common problems with LG refrigerators - Appliance Tech Pros
August 12, 2025 - Another frequent issue is uneven cooling in LG bottom freezer models. Some users report that their fresh food section warms up unexpectedly while the freezer stays too cold. This can happen due to airflow blockages, thermostat failures, or sensor ...
Reddit
reddit.com › r/appliances › 3 year old lg bottom freezer refrigerator stopped cooling.
r/Appliances on Reddit: 3 year old LG bottom freezer refrigerator stopped cooling.
May 20, 2023 -
Purchased July 30,2020. Noticed the freezer was thawing last night. This morning I realized the whole unit wasn’t cooling at all. Downloaded the app to run diagnostics and it says it is working properly…second pic. Well the spoiled food in the fridge and freezer beg to differ. It has a high pitched noise coming from it all the time but no clue what it means. Any ideas? Fridge is currently at 65 degrees and that is plugged in and working properly according to the app.
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The first thing I would check: pull out fridge and remove panel on lower back. It will have air vents and should be easily removed. Have a look, if there is a great deal of dust, take a vacuum and clean it out as best as possible. Likely cause of issue- too much dust can clog the coils and reduce cooling capacity. Second thing, briefly touch the large spherical tank, that is the compressor, if it is hot to the touch it is cooling properly, If it is lukewarm or cold the compressor may have failed. Third thing, there will be a small fan directly next to the compressor whose job it is to remove heat from the system through the vents, if this fan is turning but is making noise it may need a cleaning and a spritz of WD-40, poor fan performance and clogged vents can also lead to poor compressor performance or failure. Fourth thing, If none of those seem the issue, check vents in the back of the freezer, check for airflow or ice buildup, excessive ice buildup can reduce air flow which will compound upon itself. Fifth thing, check the gaskets around the doors to ensure the door to the freezer and fridge are both sealing properly. Last thing, if no ice buildup and airflow okay, maybe a problem with freezers thermostat or defrost timer, or potentially the control board. There are in-depth YouTube videos regarding all of these steps that you can look at for reference if needed. Final note, with a fridge only 3 years old my first guess is the dust buildup on the coils and the compressor fan
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Check your owners manual for the warranty. You might have a 5 year full warranty on the sealed system.
LG LFC20760ST Freezer not working but fridge is - DoItYourself.com Community Forums
My question is where do I start ... the problem is. I have no idea where to begin. Any suggestions would be greatly appreciated. Thank You in advance.Read More · >Electric< Large Kitchen and Home Appliances Freezer Won't Freeze ... I swear to God I'm going to throw this thing into Lake Michigan!! We have a LG refrigerator with a bottom ... More on doityourself.com
LG refrigerator problem,the freezer works,but the fridge doesn't work
Not all model LG fridges are the same. ... Providing the model number will be very helpful in identifying the problem. Anyway, have you checked the troubleshooting section of your guide? For a similar bottom freezer refrigerator, the manufacturer added some interesting reasons such as a defrost ... More on forum.allaboutcircuits.com
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3 year old LG bottom freezer refrigerator stopped cooling.
The first thing I would check: pull out fridge and remove panel on lower back. It will have air vents and should be easily removed. Have a look, if there is a great deal of dust, take a vacuum and clean it out as best as possible. Likely cause of issue- too much dust can clog the coils and reduce cooling capacity. Second thing, briefly touch the large spherical tank, that is the compressor, if it is hot to the touch it is cooling properly, If it is lukewarm or cold the compressor may have failed. Third thing, there will be a small fan directly next to the compressor whose job it is to remove heat from the system through the vents, if this fan is turning but is making noise it may need a cleaning and a spritz of WD-40, poor fan performance and clogged vents can also lead to poor compressor performance or failure. Fourth thing, If none of those seem the issue, check vents in the back of the freezer, check for airflow or ice buildup, excessive ice buildup can reduce air flow which will compound upon itself. Fifth thing, check the gaskets around the doors to ensure the door to the freezer and fridge are both sealing properly. Last thing, if no ice buildup and airflow okay, maybe a problem with freezers thermostat or defrost timer, or potentially the control board. There are in-depth YouTube videos regarding all of these steps that you can look at for reference if needed. Final note, with a fridge only 3 years old my first guess is the dust buildup on the coils and the compressor fan More on reddit.com
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May 20, 2023LG bottom-drawer freezer has ice buildup (drain issue) but where does it drain to? It's a free standing fridge with no hookups
It goes to a drip tray either on top of the compressor or next to it. The water should naturally evaporate from the tray. You can’t stop it from making water because it’s part of the cycle. The fridge goes into a defrost and ice/frost accumulated on the evaporator will melt and the water goes down the drain. Does it to prevent too much build up on the evaporator so you don’t have cooling issues. More on reddit.com
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July 31, 2024Why is my LG refrigerator’s freezer not freezing but the fridge is cold?
This could be due to a blocked vent, a malfunctioning fan, or a problem with the compressor. Check for airflow issues and inspect the fan.
searshomeservices.com
searshomeservices.com › repair › lg › lg refrigerator › symptom center
LG refrigerator freezer not freezing - quick solutions & repair tips
How can I fix my LG refrigerator if the freezer isn’t freezing?
Check for any blockages in the vents, inspect the freezer fan, and ensure the compressor is working properly.
searshomeservices.com
searshomeservices.com › repair › lg › lg refrigerator › symptom center
LG refrigerator freezer not freezing - quick solutions & repair tips
What should I check first if my LG refrigerator’s freezer isn’t freezing?
Start by inspecting the freezer fan and vents for blockages and clear any obstructions that might restrict airflow.
searshomeservices.com
searshomeservices.com › repair › lg › lg refrigerator › symptom center
LG refrigerator freezer not freezing - quick solutions & repair tips
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LG USA
lg.com › us › support › help-library › lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371
LG Refrigerator – Why is my Fridge Not Cooling Properly? | LG USA Support
If your unit is out of warranty, please contact your extended warranty service provider or call us at at 800-243-0000. When the freezer section is not cooling enough, ensure the freezer door is not always opened too frequently.
JustAnswer
justanswer.com › appliance › mv8id-lg-refrigerator-quit-working-it-s-bottom-freezer.html
LG Bottom Freezer Refrigerator Not Working? Expert Troubleshooting Guide
For a non-cooling LG bottom freezer inverter linear fridge, first check if the compressor runs or is silent. Inspect the evaporator fan inside the freezer for obstruction or failure.
DoItYourself.com
doityourself.com › doityourself.com community forums › household cleaning, kitchen appliance service and repairs › >electric< large kitchen and home appliances › lg lfc20760st freezer not working but fridge is
LG LFC20760ST Freezer not working but fridge is - DoItYourself.com Community Forums
July 18, 2013 - One thing I did notice is the bottom hose was submerged in dusty water. I took a can of compressed air from inside the freezer and blew through the opening inside the refrigerator to make sure I felt air on the other end which my partner did.
Sears Home Services
searshomeservices.com › repair › lg › lg refrigerator › symptom center
LG refrigerator freezer not freezing - quick solutions & repair tips
Understanding the possible causes can help you troubleshoot and fix the problem effectively. A locked compressor could be why your LG refrigerator freezer stopped working. The compressor circulates refrigerant, which is essential for cooling.
LG USA
lg.com › us › support › help-library › lg-refrigerator-error-code-list--1441392048805
LG Refrigerator – Error Code List | LG USA Support
A 33 error code indicates a problem with the compressor relay. Unfortunately, there are no troubleshooting steps for this error code. The unit will require a repair service, please visit our Request a Repair page. ... Pressing and holding ICE PLUS and FREEZER for 2 seconds will display this code. ... CH E or E CH error codes indicates that there is a high side refrigerant leak.
Fred's Appliance Academy
academy.fredsappliance.com › partner › common-lg-refrigerator-problems-how-to-fix-them
Common LG Refrigerator Problems: How to Fix Them | Fred’s Appliance Academy
June 6, 2022 - Start by taking off the unit’s ... from the bottom. Once you have located the relay, test it for continuity using a multimeter. If there is no continuity, you will need to replace the relay. The evaporator is responsible for circulating cool air from the freezer into your refrigerator. An issue with your fridge cooling may also be an indicator that there is a problem with the ...
Top answer 1 of 2
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Hi @beach757 · Here's a video that shows how to replace the drain tube extension, where it exits the cabinet above the drain pan. · Check to see if the defrost meltwater is getting to the pan. · If not, the drain tube inlet is under the evaporator unit, behind a panel inside at the back of the freezer compartment, check that it is not blocked there. · Here's a video that shows how to replace the defrost heater that may help. I realize that this isn't the problem but the video shows how to access the evaporator unit as the heater is under it,
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I think you likely have an issue with your door gasket. If the seal is compromised, moisture in the air can seep in and freeze over time which will lead to the problems you mentioned. I would inspect them thoroughly for any rips, tears, or damage that would support this. It's a relatively cheap and straightforward fix. · Freezer: LG Refrigerator Freezer Door Gasket - MDS64172919 · Door: LG Refrigerator Door Gasket Assembly - ADX72930460
LG USA
lg.com › us › support › help-library › lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479
LG Refrigerator - Common Noises From an LG Refrigerator | LG USA Support
The linear compressor will change speeds according to the needs of the refrigerator in order to cool both the refrigerator and freezer compartments effectively. This change in speed will produce more activity on the compressor, which in turn results to an increased sound.
Fix Appliances
fixappliances.ca › blog › lg fridge problems and repair
Most Common LG Refrigerator Problems & Troubleshooting | Spark Service
November 6, 2025 - Refrigerant issues: Contact our refrigeration technician for leak detection and repair. FF error code: Reset the PCB board or replace the freezer fan motor · Water leakage: Clear the defrost drain system or replace the water valves · Non-functioning linear compressor: Contact our LG centre for replacement options. Below, you can find a more in-depth examination of the problems and detailed instructions for resolving them, whether they involve temperature, noise, or a water or ice dispenser issue.
All About Circuits
forum.allaboutcircuits.com › home › forums › datasheets & parts › technical repair
LG refrigerator problem,the freezer works,but the fridge doesn't work | All About Circuits
October 26, 2021 - Fix. Be proud of your ability. ... ...there might be an ice blockage preventing cold air from getting to the fridge side from the freeze side... Click to expand... This is very likely the case.
LG USA
lg.com › us › support › help-library › lg-refrigerator-frost-buildup-freezer-only--20150484264777
LG Refrigerator - Frost Buildup - FREEZER ONLY | LG USA Support
Frost buildup on the return air vents will restrict cold air from entering different sections of the refrigerator and reduce the cooling efficiency of the entire unit.
iCare Repair
icarerepair.ca › home › the 11 most common lg fridge problems
11 Most Common LG Fridge Problems | iCare Appliance Repair
March 4, 2024 - Overview: When the freezer fails to freeze food adequately, it can result in thawing and food spoilage. Refrigerant Leak: A refrigerant leak can prevent the freezer from reaching and maintaining the required freezing temperature.
A to Z Appliance Service
atoz1.com › home › news › 5 common lg refrigerator problems
5 Common LG Refrigerator Problems - A to Z Appliance Service
July 20, 2023 - These are straightforward problems to investigate and can usually be repaired without needing to call a technician. Check these components to fix a leaking LG refrigerator: Check the water drain. At the bottom of your appliance is a drain to ...
Quora
quora.com › What-would-cause-the-bottom-drawer-freezer-on-my-LG-fridge-to-stop-chilling-when-the-fridge-section-still-seems-to-be-fine-Ice-maker-has-also-stopped-I-suspect-since-freezer-is-not-working
What would cause the bottom drawer freezer on my LG fridge to stop chilling when the fridge section still seems to be fine? Ice maker has also stopped I suspect since freezer is not working. - Quora
Answer (1 of 2): Well let’s think about this for a few seconds, ( My cousin had the same situation and I figured it out) many people don’t think what’s really going on with the freezer/ refrigerator, but it’s doing a lot of work not just sending cold air, there is a compressor, fan ...
Liberty Home Guard
libertyhomeguard.com › blog › home-maintenance › lg-refrigerator-ice-maker-not-working
LG Ice Maker Not Working? Top Causes & Quick Fixes
August 14, 2025 - Most common reasons an LG refrigerator ice maker isn’t working – including accidentally switched off ice maker, jammed ice bucket, low water pressure (under 20 PSI),frozen water line, clogged water filter, faulty door switch, or defective motor.
Quora
quora.com › What-should-I-do-My-bottom-freezer-French-door-LG-8-years-old-is-not-cooling-in-freezer-or-refrigerator-Is-this-compressor-gone-bad-Is-it-worth-fixing
What should I do? My bottom freezer French door LG (8 years old) is not cooling in freezer or refrigerator. Is this compressor gone bad? Is it worth fixing? - Quora
Answer (1 of 4): It’s worth a service call to find out what the problem is. I’m guessing costing about $135. but that depends upon the company. There are small things that make the compressor work so it’s worth knowing if it’s something like that. In any case the repair company will ...
LG AFRICA
lg.com › africa › support › product-help › CT20080033-20152136491435
Help Library: Help Library: LG Refrigerator - Freezer is not freezing enough | LG Nigeria
If the set temperature is higher than recommended temperature or if the refrigerator is installed in a place that is not suitable for refrigerators, it can affect the cooling of the freezer.