I was browsing around my ThinQ app and my appliance showed only a one year warranty even though I qualify for the free second year. I began to research and found out you need to file a “claim” to get the free second year of warranty. The process is as follows:

1. Go to https://appliance.lg-promos.com/thinq/thinq/

2. Fill out your information including proof of purchase, and submit. You will receive a confirmation number via email and shortly you will receive another email saying it was approved. The second email will give you your new warranty expiration date.