i just got shouted at repeatedly and aggressively by the person in the shop who attempted to fix my bag when i asked about the glue stains they left on my vintage designer bag. i was calm and asked about the stain and details on how i might be able to remove it myself and he shouted: get her out of here. if i see that bag again, i will throw it in the trash. she does not appreciate my work. go ahead and leave a bad review. i responded, “it’s my first time here so please do not be aggressive” but the shouting went on and on and on as his colleagues tried to calm him. eventually, they rushed me out of there because this person was clearly irate. pretty wild that a business can operate in this manner. needless to say, they left glue stains on a very valuable luxury bag so i will not return and wouldn’t recommend them as the work was messy and this treatment of a customer is inexcusable.