i bought a mastercard gift card today and it refuses to work and/or activate. I have gone to balance.mastercardgiftcard.com to try and activate it. it just tells me that a system error occured and to login later. im not even trying to login, im trying to activate the damn card. i called the phone number and that did not help at all. i spent $55 on this card and really dont want it going to waste, can somebody please help?

My aunt sent me a 50 dollar Mastercard gift card, everytime I try to check balance or activate the card or manage card on the Mastercard website it says "system error has occurred, please try again later." We tried calling a few times but were put on hold for over an hour and still never got to talk to anyone before the line disconnected. Should I just cut my losses or keep getting hung up on until someone finally answers the phone? Or is there any other way to fix this?? I've never had a real gift card before, just the digital ones that don't require all this mess. Any advice is appreciated!