Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, weโre happy to help. Just email us directly and weโll take you through the process. You can send a direct email via our contact page.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
In stock orders typically ship within 24 hours, but please allow up to 72 business hours for dispatch from our warehouse. Shipping times may increase during holiday periods and busy weeks due to Group Buy fulfillments. If any delays are anticipated, we will inform you accordingly.
Videos
It just occurred to me that I haven't seen a list of Canadian vendors posted in a while, and thought I'd start compiling a list of local shops that provide parts and service to the local keyboard community. Why not support local as much as you can!
I'll start compiling a list of local Canadian Vendors, and feel free to chime in with any you can think of that I've missed, and post the experiences you've had recently. There are a number of new vendors, lately, and they've all been really good to deal with. I'll add them to the top when mentioned.
I'll start with the vendors I can think of off of top of my head, and add links later on tonight when I get a chance.
I've had good experiences personally, and have heard good things about the list below.
Clickety Split Ltd. - https://clicketysplit.ca
RNDKBD - https://rndkbd.com
MinoKeys - https://minokeys.com
AlphaKeys - https://alphakeys.ca/ WARNING: do not purchase from AlphaKeys currently. Allegedly they have not been fulfilling orders or refunds.
MAKeyboards - https://makeyboard.com/
MechLand - https://mech.land
NoodleCords - https://noodlecords.ca
Keyspresso - https://keyspresso.ca
GBoards - https://www.gboards.ca
Zeal - https://zealpc.net
DeskHero - https://www.deskhero.ca
Apex Keyboards - https://www.apexkeyboards.ca
Ashkeebs - https://www.ashkeebs.com
Keyz.io - https://keyz.io
WestM - https://westm.ca
KBoards - https://kboard.store
Malvix Studio - https://store.malvix.com/
Shockport - https://shockport.com/
โ ๏ธ A word of Caution โ ๏ธThere unfortunately seems to be a couple of local vendors who have been unable to keep up good standings recently, and until things are sorted out, avoid ordering from Aura Mech, and MechFreedom. Link below for details.
https://www.reddit.com/r/mechmarket/comments/lf5zzt/meta_removal_of_vendor_mechfreedom/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
Other helpful links to find Canadian Vendors:
AlexOtos keyboard vendor list - https://www.alexotos.com/keyboard-vendor-list/
KeyboardFinder's Canadian list - https://keyboardfinder.com/canada
Local Electronics suppliers for small parts I've used (diodes, headers, soldering supplies, etc.)
Sayal Electronics - https://secure.sayal.com/STORE2/shop.php
Component Electronics - https://www.componentonline.com
DigiKey - https://www.digikey.ca/
Simcoe DIY Electronics - https://www.simcoe-diy.ca