Microsoft Office

Dear Alesorta,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "Connecting an existing email with a Microsoft 365 Business account" you can definitely connect your existing email with a Microsoft 365 Business account. To do this, you will need to follow these steps:

• Sign up for a Microsoft 365 Business subscription. Choose a plan that fits your needs from the Compare All Microsoft 365 Plans | Microsoft
• Add your existing email accounts to Microsoft 365. (During the setup, you’ll be prompted to add your custom domain. This is where you’ll enter the domain you already own.)
• Follow the instructions to verify that you own the domain. This usually involves adding a TXT record to your domain’s DNS settings.
• Once your domain is verified, you can set up email addresses using your custom domain. You can either create new email addresses or connect existing ones. After you finish setup, the MX record for your domain is updated to point to Microsoft 365 and all email for your domain will start coming to Microsoft 365. Make sure you add users and set up mailboxes in Microsoft 365 for everyone who gets email on your domain! For extra reference kindly see Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

Best regards,

Inema |Microsoft Community Moderator

Hello Next Service,

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

Setting up a business email with Microsoft 365 can seem overwhelming at first, but I'm here to guide you through the process. Let's break it down into a few steps:

1. Purchase a Microsoft 365 Subscription: If you haven't already, you'll need to sign up for a Microsoft 365 subscription. You can choose the appropriate plan based on your business needs, which includes email services along with other productivity tools. Purchase or trial an Office 365 for Business subscription via https://products.office.com/en-us/business/compare-more-office-365-for-business-plans, and some of the subscriptions.

Example: sign up for the ‘Microsoft 365 Business Premium’ subscription and follow all the steps.

2. Choose a Domain Name: Next, you'll need to decide on a domain name for your business email. Ideally, it should reflect your company or brand name. If you already own a domain, you can use that. Otherwise, Microsoft offers domain registration services, or you can purchase one from a domain registrar.
3. Configure DNS Settings: Once you have a domain name, you'll need to configure the DNS (Domain Name System) settings to point to Microsoft 365. This involves adding some specific DNS records, such as MX (Mail Exchanger) records, to your domain's DNS management panel. This step is crucial for routing your business emails correctly.

Reference: Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

4. Create User Accounts: After configuring the DNS settings, you can start creating user accounts for your business. These accounts will have email addresses associated with your domain (e.g., ******@yourbusiness.com). Use the Microsoft 365 admin center or the Exchange Admin Center to add and manage user accounts.
5. Set Up Email Clients: To access your business email, you have different options. You can use the web-based Outlook app (Outlook Web App) or configure third-party email clients like Microsoft Outlook, Apple Mail, or Thunderbird with your Microsoft 365 account. Each email client may have specific configuration steps, so it's best to follow the instructions provided by Microsoft or the client you're using.

Reference: Add an email account to Outlook - Microsoft Support

6. Configure Email Security: It's crucial to configure proper security measures for your business email, such as enabling multi-factor authentication (MFA), setting up spam filters, and implementing email encryption if necessary. These measures help protect your account and ensure the confidentiality of your communications.

Remember, can assist you with any specific questions or issues you may encounter along the way. Please feel free to let us know if there are any questions or if we've got you wrong. We will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

Dear PowerNoob,

Greetings!

Thanks for reaching out to this community.

Based on your description, I understand your query on how to create your business E-mail by using Microsoft 365 Business Basic.

Yes, you are right! Generally after you add the domain to your tenant and set up the necessary DNS records (MX, CNAME, TXT), you can create new users, then assign an email address with that domain and appropriate licenses & apps to them.

Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

Add users and assign licenses in Microsoft 365 - Microsoft 365 admin | Microsoft Learn

As you mentioned when you created the Microsoft 365 Business Basic plan you did it by using the free trail that is offered, please note that all trial subscriptions include 25 free licenses for the duration of the trial period. So you may need to buy a subscription from your free trial.

For more info, please kindly refer to Try or buy a Microsoft 365 for business subscription | Microsoft Learn,

If you have any further concerns about this query, you may also try to reach out to our online support as an administratorby either raising a service request or Phone support. Please believe that support agents with more privileges and resources than us can best assist you. Please check: Get support - Microsoft 365 admin | Microsoft Learn.

Appreciate your patience and understanding and thank you for your time and cooperation. I wish you all the best!

Dear Edmund Comber,

Good day! Thank you for posting to Microsoft Community.

I do apologize for the deleted thread, but you created a duplicate thread, and for the first thread you created our moderator provide possible answers for the query, you can refer to: How do I use my Non Microsoft email account (******@mycompany.com) as - Microsoft Community. So, since the second thread was a duplicate, our moderators deleted it to avoid confusion for other users in the community.

However, to answer your questions, when you register for Microsoft 365 business standard, you should enter your domain, then based on that domain Microsoft provide email address. Let's say you have a domain called mycompany, so Microsoft provides ******@mycompany.onmicrosoft.com email address as an initial email account. Once you completed the registration and sign in to Microsoft 365 admin center, you can add or verify your domain (mycompany.com), then you can create your email address you want to have and assign license. To do this kindly refer to the following articles.

• Set up Microsoft 365 Business Standard with a new or existing domain - Microsoft 365 admin | Microsoft Learn
• Add a custom domain name - Microsoft Support
• Add users and assign licenses in Microsoft 365 - Microsoft 365 admin | Microsoft Learn

I look forward to your update. Please feel free to let me know how it goes or if I got you wrong. If you still have any concerns, please let me know so I can provide more suggestions. 

Thank you for your precious time. Have a nice day.Sincerely,Libeamlak | Microsoft Community Moderator