Could you elaborate on this a bit more? So that we have a common understanding of what you have.
- Can you briefly explain what you have purchased? Perhaps the specific Microsoft license and also service?
- Can you also briefly explain who / how you purchased it ? Essentially whether you purchased it from Microsoft website, or a 3rd party reseller website
- Is the premium service offered by Microsoft? or was it a service provided by the reseller?
This context is important so we can advise you where you might have to go for the support?
Answer from Vincent Choy on learn.microsoft.comMicrosoft Support
support.microsoft.com › en-us › topic › customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
Customer service phone numbers - Microsoft Support
November 5, 2025 - This page provides support links for home users and support phone numbers for business users.
Microsoft
microsoft.com › en-us › store › b › business-sales-and-support
Microsoft Business Sales & Support | Resources & Tools
Grow your company with Microsoft business sales and support. Find small business sales and pricing, expert product support, virtual workshops, financing, and warranty coverage.
Live Human Being Contact number for Microsoft 365 Subscrition
My name is Joe Sherman. I am having Storage amount problem with the OneDrive Personal and syncing issues with my Dell Computer. I have a Microsoft 365 Basic Subscription Plan for a $1.99 /month. I was charged $2.15 on Sept 14 for this service by a… More on learn.microsoft.com
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October 21, 2025How to contact Microsoft PREMIUM Support?
I paid extra for the "Premium customer support", how do I contact them? More on learn.microsoft.com
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August 20, 2025Is there a telephone number for customer service?
Go to the Products and services ... 365 and Office category or Other Products · On the Category tab, choose Manage My Subscription or other alternatives. Go to Confirm. You can now choose the option of Chat with a support agent on your web browser. Please Note: The Chat support team only works at certain times, so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you ... More on learn.microsoft.com
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December 19, 2024What is the phone number to speak with a person
I am experiencing serious issues with my computer due to a recent Microsoft update. First, I was totally locked out of the computer, got help from HP. Now I can't retrieve my files. I'm have a new email address ( ******@gmail.com ) my previous email… More on learn.microsoft.com
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What resources does Microsoft offer business owners?
Microsoft resources cover every aspect of a small business owner's needs. Visit the Small Business Solutions and the Small Business Help & Learning Hub to find products, tools, trainings, and other helpful advice to help manage your business. You can also find marketing resources for small businesses from Microsoft Advertising to help potential customers find your business faster.
microsoft.com
microsoft.com › en-us › store › b › business-sales-and-support
Microsoft Business Sales & Support | Resources & Tools
How can I secure my small business devices?
Microsoft Defender for Business works to protect your devices against common ransomware attacks. Each user can get up to five devices secured with next-level security for $3 per month with the standalone Defender for Business plan.
microsoft.com
microsoft.com › en-us › store › b › business-sales-and-support
Microsoft Business Sales & Support | Resources & Tools
How can I keep my company's private information secure?
Microsoft Security for small business provides cost-effective solutions against security breaches. With Microsoft 365 for Business, you can explore options for security plans to keep you and your employees' data secure, or get enterprise-grade security with Microsoft 365 Business Premium.
microsoft.com
microsoft.com › en-us › store › b › business-sales-and-support
Microsoft Business Sales & Support | Resources & Tools
Microsoft Learn
learn.microsoft.com › en-us › microsoft-365 › admin › get-help-support
Get support - Microsoft 365 admin | Microsoft Learn
Assistance for billing and subscription management issues is available online or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal.
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5591901 › live-human-being-contact-number-for-microsoft-365
Live Human Being Contact number for Microsoft 365 Subscrition - Microsoft Q&A
October 21, 2025 - Pick Microsoft 365 and Office, then Manage My Subscription and you can chat with someone or have them call you back. If you'd rather call them, you can find the number for where you live on the global support phone list.
Top answer 1 of 4
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Could you elaborate on this a bit more? So that we have a common understanding of what you have.
- Can you briefly explain what you have purchased? Perhaps the specific Microsoft license and also service?
- Can you also briefly explain who / how you purchased it ? Essentially whether you purchased it from Microsoft website, or a 3rd party reseller website
- Is the premium service offered by Microsoft? or was it a service provided by the reseller?
This context is important so we can advise you where you might have to go for the support?
2 of 4
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Dear Rod Edelheit
Welcome To Microsoft Q&A Forum
You asked about how to contact Microsoft Premium Support after paying it. Here are some steps that you can kindly follow to contact Microsoft Premium Support:
- Use the Official Microsoft Support Portal
- Kindly visit Contact Microsoft Support
- In the search box, type your issue (e.g., “Premium Support” or “Microsoft 365 subscription”).
- Click Get Help, then scroll down and select Contact Support.
- Under Products and Services, choose Microsoft 365 and Office.
- Under Category, select Manage My Subscription or the relevant option.
- Confirm, then choose Chat with a support agent or Request a call back.
- For Phone Support
- Kindly visit Global Customer Service phone numbers page
- Select your country to get the correct number
- If You Purchased Premium Software Support
- Check your email receipt for instructions; it usually includes a direct link or case ID.
- If you can’t find it, contact Microsoft via the same Contact Support page and provide your purchase details
- For Business or Enterprise Plans
- If you have Microsoft Unified or Premier Support, you should use the Microsoft Services Hub or your designated account manager.
- Premier Support has been retired and replaced by Unified Support with tiers (Core, Advanced, Performance)
I hope it helps, please feel free to let me know if you need any further assistance.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Microsoft Support
support.microsoft.com › en-us › contactus
Contact Us - Microsoft Support
Keep in touch and stay productive with Teams and Microsoft 365, even when you're working remotely. Learn more · Sign in so we can get you the right help and support. Sign in Can't sign in · We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Show expanded list of products Hide expanded list of products ... Subscribe to Business Assist to get expert advice from small-business specialists.
Opentext
cybersecurity.opentext.com › legacy › zix
Zix Legacy Reference Page | OpenText Cybersecurity
To open a ticket, please email [email protected]. Please allow up to 3 business hours for email responses. ... Corporate customer administrators may contact us: by phone (888-576-4949.), by email ([email protected]), or via the Support Portal.
HP
hp.com › us-en › shop › cv › hp-store-contacts
HP Store Contacts - HP® Store
*Customers receive three bonus months on Microsoft 365 Personal and Family subscriptions when a credit card is provided during activation.
Top answer 1 of 5
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Hello,clemdog09
Welcome to the Microsoft community!
I have realized that you want to speak to a staff member.
I see that you have posted issues in Microsoft 365 and Office / Subscription, account, billing / For home / Mac, are you having any problems with your subscription?
If you are convenient, you can share your issue and I can give you suitable suggestions.
If you're looking for online support, I'll direct you to the right place.
Here is Online web chat:
Contact Microsoft Support.
- Visit this website: Contact - Microsoft Support
- Type in your problems in the search box there. For instance, subscription/Tax invoices/refund, etc.
- Now click Get help, and Select Contact Support below.
- Go to the Products and services tab, and choose either Microsoft 365 and Office category or Other Products
- On the Category tab, choose Manage My Subscription or other alternatives.
- Go to Confirm.
- You can now choose the option of Chat with a support agent on your web browser.
Please Note: The Chat support team only works at certain times, so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.
Besides, you can also contact Global Customer Service phone.
Global Customer Service phone numbers - Microsoft Support
Feel free to post back if you need further assistance.
Thank you for your understanding and patience and I look forward to hearing from you.
Ryan - MSFT | Microsoft Community Support Specialist
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I have tried multiple ways and multiple cards to update microsoft payment method due to current card expiring. Each way and each card results in an error saying to check back later.
My wife was able to easily update her account the same way and with one of the same cards. I cannot get chat support or phone support. Please tell me how to resolve this issue.
I have since removed recurring payment on my subscription which will now not renew in a week when payment is due because I cannot update the payment method. Please advise
App Store
apps.apple.com › us › app › microsoft-teams › id1113153706
Microsoft Teams App - App Store
1 week ago - **Commercial features of this app require a paid Microsoft 365 commercial subscription or a trial subscription of Microsoft Teams for work. If you’re not sure about your company’s subscription or the services you have access to, visit Office.com/Teams to learn more or contact your IT department. By downloading Teams, you agree to the license (see aka.ms/eulateamsmobile) and privacy terms (see aka.ms/privacy). For support or feedback, email us at [email protected].
Wikipedia
en.wikipedia.org › wiki › Microsoft_Office
Microsoft Office - Wikipedia
2 days ago - On March 27, 2014, Microsoft launched Office for iPad, the first dedicated version of Office for tablet computers. In addition, Microsoft made the Android and iOS versions of Office Mobile free for 'home use' on phones, although the company still requires an Office 365 subscription for using Office Mobile for business use.
Microsoft Support
support.microsoft.com › en-us › support-for-business
Support for business
We have a range of support options to meet your business needs.
Microsoft 365
microsoft-365.pissedconsumer.com › customer-service.html
Microsoft 365 Customer Service Phone Number (800) 642-7676, Email, Help Center
2% of the consumers who called the company’s customer support stated that their issues were resolved. ... Rebecca A. Garland ... Microsoft Company has published the toll-free number 1-800-642-7676 to call their customer care team for general queries and concerns. People seeking teletypewriter services can dial the Microsoft 365 contact number 1-800-892-5234 for assistance during business hours.
Microsoft Support
support.microsoft.com › en-us › topic › contact-microsoft-office-support-fd6bb40e-75b7-6f43-d6f9-c13d10850e77
Contact Microsoft Office Support - Microsoft Support
Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. If you're an admin on the account, see the global support phone numbers.
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5630551 › what-is-the-telephone-number-to-talk-to-an-agent-a
What is the telephone number to talk to an agent about Microsoft WORD 365? - Microsoft Q&A
4 weeks ago - I understand you are requesting the phone number to speak with a live agent for assistance with activating or accessing your Microsoft 365 subscription. Let me help you out. It depends on your country but if you are from the United States, here is the contact details: ... You may visit this page for other regions or department https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
Microsoft Support
support.microsoft.com › home › contact
Contact - Microsoft Support
Skip to main content · Microsoft · Support · Cancel · Sign in · Contact Microsoft Support · English (United States) Your Privacy Choices · Your Privacy Choices
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5630601 › customer-service
Customer service - Microsoft Q&A
4 weeks ago - For customer service, you can contact Microsoft Sales Information Center at (800) 892-5234 between 6:30 AM and 5:30 PM Pacific Time, Monday through Friday, excluding holidays. For technical assistance in the United States, you can also reach ...