Hello Next Service,

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

Setting up a business email with Microsoft 365 can seem overwhelming at first, but I'm here to guide you through the process. Let's break it down into a few steps:

  1. Purchase a Microsoft 365 Subscription: If you haven't already, you'll need to sign up for a Microsoft 365 subscription. You can choose the appropriate plan based on your business needs, which includes email services along with other productivity tools. Purchase or trial an Office 365 for Business subscription via https://products.office.com/en-us/business/compare-more-office-365-for-business-plans, and some of the subscriptions.

Example: sign up for the ‘Microsoft 365 Business Premium’ subscription and follow all the steps.

  1. Choose a Domain Name: Next, you'll need to decide on a domain name for your business email. Ideally, it should reflect your company or brand name. If you already own a domain, you can use that. Otherwise, Microsoft offers domain registration services, or you can purchase one from a domain registrar.
  2. Configure DNS Settings: Once you have a domain name, you'll need to configure the DNS (Domain Name System) settings to point to Microsoft 365. This involves adding some specific DNS records, such as MX (Mail Exchanger) records, to your domain's DNS management panel. This step is crucial for routing your business emails correctly.

Reference: Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

  1. Create User Accounts: After configuring the DNS settings, you can start creating user accounts for your business. These accounts will have email addresses associated with your domain (e.g., ******@yourbusiness.com). Use the Microsoft 365 admin center or the Exchange Admin Center to add and manage user accounts.
  2. Set Up Email Clients: To access your business email, you have different options. You can use the web-based Outlook app (Outlook Web App) or configure third-party email clients like Microsoft Outlook, Apple Mail, or Thunderbird with your Microsoft 365 account. Each email client may have specific configuration steps, so it's best to follow the instructions provided by Microsoft or the client you're using.

Reference: Add an email account to Outlook - Microsoft Support

  1. Configure Email Security: It's crucial to configure proper security measures for your business email, such as enabling multi-factor authentication (MFA), setting up spam filters, and implementing email encryption if necessary. These measures help protect your account and ensure the confidentiality of your communications.

Remember, can assist you with any specific questions or issues you may encounter along the way. Please feel free to let us know if there are any questions or if we've got you wrong. We will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

Top answer
1 of 1
5

Hello Next Service,

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

Setting up a business email with Microsoft 365 can seem overwhelming at first, but I'm here to guide you through the process. Let's break it down into a few steps:

  1. Purchase a Microsoft 365 Subscription: If you haven't already, you'll need to sign up for a Microsoft 365 subscription. You can choose the appropriate plan based on your business needs, which includes email services along with other productivity tools. Purchase or trial an Office 365 for Business subscription via https://products.office.com/en-us/business/compare-more-office-365-for-business-plans, and some of the subscriptions.

Example: sign up for the ‘Microsoft 365 Business Premium’ subscription and follow all the steps.

  1. Choose a Domain Name: Next, you'll need to decide on a domain name for your business email. Ideally, it should reflect your company or brand name. If you already own a domain, you can use that. Otherwise, Microsoft offers domain registration services, or you can purchase one from a domain registrar.
  2. Configure DNS Settings: Once you have a domain name, you'll need to configure the DNS (Domain Name System) settings to point to Microsoft 365. This involves adding some specific DNS records, such as MX (Mail Exchanger) records, to your domain's DNS management panel. This step is crucial for routing your business emails correctly.

Reference: Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

  1. Create User Accounts: After configuring the DNS settings, you can start creating user accounts for your business. These accounts will have email addresses associated with your domain (e.g., ******@yourbusiness.com). Use the Microsoft 365 admin center or the Exchange Admin Center to add and manage user accounts.
  2. Set Up Email Clients: To access your business email, you have different options. You can use the web-based Outlook app (Outlook Web App) or configure third-party email clients like Microsoft Outlook, Apple Mail, or Thunderbird with your Microsoft 365 account. Each email client may have specific configuration steps, so it's best to follow the instructions provided by Microsoft or the client you're using.

Reference: Add an email account to Outlook - Microsoft Support

  1. Configure Email Security: It's crucial to configure proper security measures for your business email, such as enabling multi-factor authentication (MFA), setting up spam filters, and implementing email encryption if necessary. These measures help protect your account and ensure the confidentiality of your communications.

Remember, can assist you with any specific questions or issues you may encounter along the way. Please feel free to let us know if there are any questions or if we've got you wrong. We will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator

🌐
White Peak Digital
whitepeakdigital.com › blog › how-to-setup-a-custom-email-with-microsoft-365
How to Setup a Custom Email with Microsoft 365
May 11, 2025 - This guide walks you through how to set up a custom email with Microsoft 365 step-by-step, from connecting your domain to adding team members. Setting up a custom email address through Microsoft 365 (formerly Office or Office 365) is an essential step for any business looking to improve its ...
Discussions

Can I create a microsoft business account with my business email straight away?
To use a custom domain you need more steps and knowledge. I recommend getting a consultant near you. He or she will setup your environment in about 1 to 3 hours. Depends if all the functionality you need. More on reddit.com
🌐 r/Office365
7
1
June 13, 2024
I need help purchasing a domain i want a business email address to replace my current one (******@outlook.com) without losing any contacts or data. Can you help me please? This has been a very frustrating experience.
You've done the right thing by purchasing your domain through My Host NZ — that's a crucial first step, and your money absolutely wasn't wasted. The key now is to connect that domain to Microsoft 365. To get your business email working seamlessly, we’ll go through two main phases: subscribing ... More on learn.microsoft.com
🌐 learn.microsoft.com
2
0
June 17, 2025
Why does Microsoft need to mess around with a Domain to sell me 365?
The short answer is yes, if you are only subscribed to Office 365 for the apps, and are not using hosted email, you can skip adding your email domain to Office 365, and just use the *.onmicrosoft.com default domain. The only drawback is the users will have a different login name to remember, and if you add the domain to Office 365, you can set the users login name to be the same as their email address, which will make it easier for the user to remember and login with. More on reddit.com
🌐 r/Office365
105
0
February 7, 2024
Microsoft 365 for email
Yes to all the above. Don't get your email through your hosting company or domain registrar (not even if they're reselling Microsoft 365.) Instead buy the plan yourself so that you won't have hassles down the road if you move your domain or hosting. You should absolutely have a different, long-term permanent email address. If something happens you'll still be able to recover your 365 password. But make sure it's long-term permanent like Gmail, Yahoo, or Hotmail that won't disappear. As a site rescue specialist I've seen serious issues where an organization couldn't recover access because the tiny dialup email their founder used has gone under. If the recovery email address is dead then your access is dead. So Gmail, Yahoo, or Hotmail. You can definitely have email addresses with @yourdomain.name. That's 80%+ of the point. Final point: Microsoft 365 takes email security extremely seriously. You'll want to add their DNS records (ms=verification, SPF, DMARC, possibly CNAMES, etc.) or you'll have problems receiving email notifications (e.g. contact form submissions) from your website. More on reddit.com
🌐 r/webhosting
10
5
March 2, 2024
People also ask

Is Outlook email free for business?

Microsoft Outlook offers a free plan, but it doesn’t come with a custom domain (only an @outlook.com one), which may not be suitable for business use. It also only accommodates one user. Microsoft 365’s business plans start at $6 a month and let you use a custom email domain (e.g., [email protected]) and add multiple users to your organization. It also comes with the Microsoft Office productivity suite, including Word, Excel, and PowerPoint.

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fitsmallbusiness.com
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
Should I use Outlook or Gmail for business email?

Use Outlook for your business email if you need a lot of email and cloud storage. Microsoft provides up to 50GB of mail storage and 1TB of cloud storage on all its Business plans. It’s also a good option for more productivity tools like a collaborative workspace or online video editor. Choose Gmail if you want an easier setup process and beginner-friendly interface or are more familiar with the Google Workspace productivity suite.

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fitsmallbusiness.com
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
How do I create a professional email in Outlook?

To create a professional email in Outlook, you’ll first need to subscribe to a Microsoft 365 Business plan, which lets you add a custom domain to your email account to get a branded email address and not a generic “@outlook.com” one. After subscribing to a Microsoft 365 plan, create your new email address and finish setting up your account by adding a custom domain, inviting your team members, and installing the Microsoft 365 platform on your computer.

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fitsmallbusiness.com
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
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Microsoft Support
support.microsoft.com › en-us › office › add-a-custom-domain-name-071780ac-46bb-4758-b30d-39ad0aeccf42
Add a custom domain name - Microsoft Support
In Microsoft 365 for Business, you can add a company domain name you own so that your users can have email addresses branded with your company name.
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SoftwareKeep
softwarekeep.com › blogs › how-to › set-up-office-365-email-for-business
Step by Step Guide to Set Up Microsoft 365 Business eMail
December 16, 2024 - Setting up your company email in Outlook is simple. To get started, go to Microsoft and select a business plan. Follow the prompts to set up your account with them by connecting it through the domain or creating an email address for receiving correspondence from businesses in Outlook!
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Microsoft Learn
learn.microsoft.com › en-us › microsoft-365 › admin › setup › setup-business-standard
Set up Microsoft 365 Business Standard with a new or existing domain - Microsoft 365 admin | Microsoft Learn
From the How you'll sign in page on the Microsoft 365 Business Standard sign up, choose Create a new business email account (advanced). Follow the steps to buy a new domain and enter the domain name you want to use (like contoso.com).
Find elsewhere
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ThemeIsle
themeisle.com › blog › how to set up a custom email address with microsoft office 365
How to Set Up a Custom Email Address With Microsoft Office 365
February 7, 2024 - Choose and register your domain name. Once you have those two things, here’s how to set up your custom email address. First, log in to the Microsoft 365 admin center and follow the setup wizard for Microsoft 365, which is what you need to set up your email. Note that to create a custom-branded email, you will need to have the Microsoft 365 Business Basic plan (or higher).
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Microsoft Learn
learn.microsoft.com › en-us › microsoft-for-startups › m365-domain
How to buy a domain and create a business email using Microsoft 365 | Microsoft Learn
Your initial email address in Microsoft 365 includes .onmicrosoft.com. Using Microsoft 365 admin center, you can change it to your custom business domain using the instructions here: Change your Microsoft 365 email address to use your custom domain.
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Microsoft Learn
learn.microsoft.com › en-us › microsoft-365 › admin › email › change-email-address
Change your email address to use your custom domain - Microsoft 365 admin | Microsoft Learn
October 20, 2025 - Sign into the website that hosts your domain. Click a button to verify automatically or update the domain manually. Customize the email address or leave it as is.
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Fit Small Business
fitsmallbusiness.com › microsoft-365-business-email-setup
How to Create a Business Email With Outlook in 5 Easy Steps
February 19, 2025 - To create an Outlook business email, you’ll need a custom email domain, aka what comes after the “@” symbol in your email (like “@fitsmallbusiness.com” instead of “@outlook.com”). You can get that by upgrading to a Microsoft 365 ...
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Neo
neo.space › blog › microsoft-business-email-office-365-email-pricing-plans
Microsoft Business Email Pricing | Office 365 Email Plans - 2024
Microsoft Business Email refers to the email service provided as part of Microsoft 365 (formerly Office 365) for business users. It's a professional email hosting service that offers custom email domains (like [email protected]), and it is typically bundled with other Microsoft productivity ...
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GoDaddy
godaddy.com › business › office-365
Microsoft Office 365 | Boost Productivity Virtually Anywhere – GoDaddy
Do more wherever you are with the trusted Microsoft apps you love. Store all your files and access online and mobile versions from anywhere with OneDrive secure cloud storage. Email that matches your domain. Email that matches your domain. Build credibility for your business with a custom email address like you@yourdomain.
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Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 2284773 › i-need-help-purchasing-a-domain-i-want-a-business
I need help purchasing a domain i want a business email ...
June 17, 2025 - In the Microsoft 365 Admin Center, go to Users > Active users. Select your user account and click Mail. Under Email forwarding, enable forwarding and enter your new business email address.
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Simplewebsite365
simplewebsite365.com › step-by-step-guide-for-setting-up-microsoft-365-and-buying-a-domain
Guide to setting up a business email, domain and website
In that case you can find another one using our simple tool to find an available business domain. Then just enter the new domain here. ... If the domain is available, the price will be shown. Click the "Use this domain" button at the bottom of the page. Buying a domain with Microsoft 365 - Price information · Next you need to confirm your contact information. Most of it will be prepopulated from the information you already provided, so just double-check everything. Important: change the email address shown to the temporary username you wrote down in a previous step (here Jane changes [email protected] to [email protected]).