Perhaps a dumb question but what is exchange vs outlook?
How can I add an Exchange Account to Outlook (new)?
O365 (mail) vs Exchange 2019
Exchange Online issues
Videos
So I’m connecting my outlook emails to the mail app on my iPhone and Mac.
On my iPhone, I have 2 options, exchange or outlook. If I use my private account with outlook.com it doesn’t seem to matter if I choose outlook or exchange they both set up my account. I did choose outlook though for my private account? Does that have any side effect as opposed to doing it through outlook?
Work email and school emails only seem to work through the exchange window though and can’t be find if I go through the outlook option.
HOWEVER, the Mac doesn’t provide the outlook option at all and I just do everything, business and private outlook email through exchange.
A bit confused about the whole process and if one is better than the other.
Hello Oleg Golibroda,
Many thanks for the response and we thank you for the useful information you provided.
Am sorry for the late reply on this thread, I have been investigating and testing on my end. I found that, currently, POP and on-premises Exchange accounts aren't supported, Currently, the New Outlook only supports Microsoft 365 work and school accounts (Exchange Online), Outlook.com / Hotmail as Exchange mailbox providers and other third-party accounts connecting through IMAP. Support for On-Premises Exchange or other hosted Exchange services will be added later, see Accounts in the new Outlook for Windows - Deploy Office | Microsoft Learn, Getting started with the new Outlook for Windows - Microsoft Support. When attempting to add an account that isn't supported, an error message is displayed: We couldn’t reach the email server. Please try again. Refer to **** the new Outlook for Windows for organization admins - Microsoft Community Hub.
Please submit this issue as a suggestion to our Outlook in-app feedback by navigating to Help > Feedback, the Microsoft Admin Center under feedback, or a UserVoice request for the feature on our Outlook · Community (microsoft.com). Microsoft is working to add this based on consumer demand. Your feedback will go straight to Microsoft engineers, helping us improve Microsoft products and services for all consumers and this may be released soon. Microsoft appreciates your feedback.
Thank you for your cooperation and understanding. Please do not hesitate to post your queries in Microsoft Community and we will always do our best to assist you!
Dear Oleg Golibroda,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Could please clarify on this, are you getting any error message when you try to add the account. Have you tried going on the View tab, select View settings> Select Accounts > Email accounts then Select Add Account, select a suggested account from the dropdown menu or enter a different email address, and select Continue. Please refer to Add an email account to Outlook - Microsoft Support and get any error, if so please let me so can assist you further.
Moreover, refer to Getting started with the new Outlook for Windows - Microsoft Support.
I hope this helps let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.