Sorry to hear you're having trouble.
If you need to verify your account please log in to https://account.microsoft.com/security then click on Manage how I sign in to see your verification options. Once you've verified your account please try redeeming your code at https://www.xbox.com/en-US/redeem?msockid=0e792901bfe16f0d0f583dd1be4b6e72.
If you have any other problems with the code then please start an online chat at https://support.microsoft.com and click on Contact Us for more help.
Answer from Onyx Is here on learn.microsoft.comRedeeming Microsoft Gift Cards
HOW can I redeem my gift card from MIcrosoft Rewards? It wants me to verify my account by scanning some squiggly thing and downloading Bing on my phone. Problem is, I have a really old phone. It doesn't scan, has no Internet and can't download Bing.
Will redeeming an Xbox Gift Card from Microsoft Rewards automatically add the balance to your account, or will it give you a redeem code?
Redeem an old Microsoft Store Gift Card
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Sorry to hear you're having trouble.
If you need to verify your account please log in to https://account.microsoft.com/security then click on Manage how I sign in to see your verification options. Once you've verified your account please try redeeming your code at https://www.xbox.com/en-US/redeem?msockid=0e792901bfe16f0d0f583dd1be4b6e72.
If you have any other problems with the code then please start an online chat at https://support.microsoft.com and click on Contact Us for more help.
I can certainly understand your frustration here with redeeming the code but the suggestion I made is a legitimate one for verifying your account. However, if you're still unable to redeem the code via the redeem link I provided then please start an online chat with support via the support link I gave you. They will be able to help.
Hello Monkeys12
Im Juliet and Im happy to help you :)
To use a Microsoft gift card on your laptop, you can follow these steps:
- Open your preferred web browser on your laptop and go to the Microsoft Store website (www.microsoft.com/store).
- Sign in to your Microsoft account. If you don't have one, create a new account.
- Once you're signed in, click on your account profile icon in the upper-right corner of the screen and select "Redeem a code" from the dropdown menu.
- You will be redirected to the "Redeem a code" page. Enter the code from your Microsoft gift card in the provided field. The code is usually a 25-character alphanumeric string.
- After entering the code, click on the "Next" button. The system will verify the code and apply the gift card balance to your account.
- Once the redemption process is complete, you can start using the gift card balance to make purchases from the Microsoft Store. You can buy apps, games, movies, music, and other digital content available on the Microsoft Store.
- When making a purchase, select the item you want and proceed to the checkout process. During the payment step, you should see your gift card balance displayed. If the purchase amount exceeds your gift card balance, you will be prompted to choose an additional payment method to cover the remaining amount.
That's it! You can now enjoy using your Microsoft gift card balance to purchase various digital content from the Microsoft Store. Remember to keep track of your remaining balance as you make purchases.
Have a nice day ahead of you :) Stay safe always
Hello, I recieved a $50 Microsoft gift card by redeeming my Xbox points. I recieved a confirmation email from Microsoft and have a confirmation number. I did not recieve the 25 digit code to enter so I can use my card. I submitted 3 help desk tickets since 3/12/23 and have not received a response. I came across this and wondered if you can help me find the 25 digit code to activate my gift card?
I got a $5 Microsoft gift card, and I can't use it on anything. I'm mostly new to this Microsoft rewards thing, so I need help here