thank you

Check this article (Use the Office offline installer): https://support.microsoft.com/en-us/office/use-the-office-offline-installer-f0a85fe7-118f-41cb-a791-d59cef96ad1c

Hello Autolite,

Welcome to the Microsoft community. I understand the inconvenience of not being able to activate Office after purchase.

I understand your feeling.

Here are the recommended steps to activate and install Office 2024 after purchasing a key.

• If you purchased an Office key from a valid source, you should be able to activate it by Office.com/setup or Microsoft365.com/setup entering the key.
• If activated correctly, when you go to “Services & Subscriptions”, you can find your activated license here and click “Install” here to start the download.
• After the installation is complete, log in to your Microsoft account associated with the key. See if it works.

Or you can also download Office 2024 installer directly offline via the following link, depending on the version you have:

• Office 2024 Home
• Office 2024 Home and Business

Once the installation is complete, log in to your Microsoft account and enter your key to activate it. If you have already activated through the website, just log in to your Microsoft account.

You can refer to Activate Office - Microsoft Support

If you encounter any problems during the above steps, please feel free to reply with a screenshot of the problem (please hide the parts that involve private information) and we will provide further assistance.

Best regards,

Ian - MSFT | Microsoft Community Support Specialist