Hi @David Costar ,

Welcome to our forum!

Will my outlook.com email address remain active after canceling my personal subscription? I believe the answer is yes, but need to confirm.

Yes, your outlook.com email address will remain active even after you cancel your personal subscription. You can still access your Outlook email for free by logging into outlook.com online. Your outlook.com email account is separate from your personal subscription, so you won’t lose access to your mailbox. However, you will lose your personalized email address and personalized email domain if you cancel your Outlook Premium subscription. But no emails will be lost or deleted, and you will still have access to your mailbox. You won’t be able to send or receive email using your personalized email address. Please note that your outlook.com addresses are yours, and the only requirement is to log in at least once a year. I hope this helps!

How can I use my outlook.com email address with my newly subscribed business account, instead of the ...onmicrosoft.com domain being used for email and account related access to external teams sites?

Agree with Q&A Assist.

Hope the above help!

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Hello Janielu

Good Day

Thank you for publishing in Microsoft Community. We are happy to help you.   

Based on the description you have shared; we understand that you want to Add a business email onto free outlook.

->May I please verify the type of account you are using? Is it an M365 work/school Exchange/IMAP/POP account or a Microsoft/personal account like Hotmail/outlook.com?

->Also, may I verify the outlook version you are using? (File >Office Account) What version of Outlook do I have? - Microsoft Support Please share a screenshot like below.

Since you posted in the classic outlook category and if this is the version you are using, I can guide you through the process of adding your email to your existing Outlook account. Here are the steps:

1. Open Outlook >Click on File, and select Add Account
2. Enter your business email address
3. Drop down Advanced Options and check the option: Let me setup my account manually >Click on Connect
4. If prompted, enter your password for the account and select Done

You can also refer to this article Add an email account to Outlook for Windows - Microsoft Support

After that kindly restart the outlook.

Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation. 

Thank you in advance for your understanding.

Sincerely,

Shajia Afrin | Community Moderator

Hello Next Service,

Good day!

Thank you for posting to Microsoft Community. We are happy to help you.

Setting up a business email with Microsoft 365 can seem overwhelming at first, but I'm here to guide you through the process. Let's break it down into a few steps:

1. Purchase a Microsoft 365 Subscription: If you haven't already, you'll need to sign up for a Microsoft 365 subscription. You can choose the appropriate plan based on your business needs, which includes email services along with other productivity tools. Purchase or trial an Office 365 for Business subscription via https://products.office.com/en-us/business/compare-more-office-365-for-business-plans, and some of the subscriptions.

Example: sign up for the ‘Microsoft 365 Business Premium’ subscription and follow all the steps.

2. Choose a Domain Name: Next, you'll need to decide on a domain name for your business email. Ideally, it should reflect your company or brand name. If you already own a domain, you can use that. Otherwise, Microsoft offers domain registration services, or you can purchase one from a domain registrar.
3. Configure DNS Settings: Once you have a domain name, you'll need to configure the DNS (Domain Name System) settings to point to Microsoft 365. This involves adding some specific DNS records, such as MX (Mail Exchanger) records, to your domain's DNS management panel. This step is crucial for routing your business emails correctly.

Reference: Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

4. Create User Accounts: After configuring the DNS settings, you can start creating user accounts for your business. These accounts will have email addresses associated with your domain (e.g., ******@yourbusiness.com). Use the Microsoft 365 admin center or the Exchange Admin Center to add and manage user accounts.
5. Set Up Email Clients: To access your business email, you have different options. You can use the web-based Outlook app (Outlook Web App) or configure third-party email clients like Microsoft Outlook, Apple Mail, or Thunderbird with your Microsoft 365 account. Each email client may have specific configuration steps, so it's best to follow the instructions provided by Microsoft or the client you're using.

Reference: Add an email account to Outlook - Microsoft Support

6. Configure Email Security: It's crucial to configure proper security measures for your business email, such as enabling multi-factor authentication (MFA), setting up spam filters, and implementing email encryption if necessary. These measures help protect your account and ensure the confidentiality of your communications.

Remember, can assist you with any specific questions or issues you may encounter along the way. Please feel free to let us know if there are any questions or if we've got you wrong. We will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Sincerely,

Eben Ezer Tres | Microsoft Community Moderator