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You have subscribed to Office 365 and $9.99 is the monthly subscription, you may have done this when you activated a pre-installed Office 365 Family trial and in doing so provided your bank, cc details
see Services, Subs, Billing https://office.com/myaccount
Hi, GeorgePabon2.
I'm sorry for the unauthorized charge you received on your MS account.
You can speak to an MS agent by following the steps below:
Open the link below in a Private Browser Window
https://support.microsoft.com/en-us/home/expcon...
On the page that opens, follow the steps below:
- Enter your problem and click
- Click at the bottom of the page
- Log in with your Microsoft account
- Under Products and Services, select the option.
- Under Category, select and confirm.
- Click "Chat with a support agent in your browser" and follow the onscreen instructions.
- An agent will help you shortly.
→ Refunds are usually processed within 3-5 days.
We are trying to decide which version of 365 to go with, either Premium or Standard. If we are using our own AV solution (BD or CS), what are we losing out on with sticking to Business Standard? (We do want to use Azure AD for users and for an admin account)