They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
If after 7 business days from when you submitted your online help request form your mail or package hasn't arrived, submit a Missing Mail search request with the following information:
Pirate Ship
support.pirateship.com › en › articles › 4785073-how-to-file-a-missing-mail-search-request
How to file a Missing Mail Search Request | Pirate Ship Support
Submit a search: To submit a missing mail search request for international shipments, it's pretty much the same process... just select whether you want it sent to your Addressee, or back to you as the Mailer. Once that's selected, you should see the Country drop-down for entering an international address here: Follow the same process: Once you've filled out Step 2, you can continue and complete the form ...
Has anyone had success with a "Missing Mail Search" on USPS?
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. More on reddit.com
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December 25, 2022Missing package link on USPS site not working
It's now 3/7/2024 and I can't access MissingMail.USPS.com either, 3 years after the original post. Had put in an inquiry with USPS due to my new passport being stuck in the dreaded "in transit" for a week now. They directed me to the MissingMail page and have not been able to access it to file a search claim for 2 days now. What a FKING joke! More on reddit.com
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February 21, 2021Who should file USPS claim?
Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt.
postal-claim-form.pdffiller.com
postal-claim-form.pdffiller.com
USPS Claim Form - Fill Online, Printable, Fillable, Blank - pdfFiller
Will USPS refund me for lost package?
You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured. Collect on Delivery (COD) items, registered mail with insurance, Priority Mail Express, and other insured mail services are eligible for refunds via the USPS claim service.
postal-claim-form.pdffiller.com
postal-claim-form.pdffiller.com
USPS Claim Form - Fill Online, Printable, Fillable, Blank - pdfFiller
When can you file a claim with USPS?
Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.
postal-claim-form.pdffiller.com
postal-claim-form.pdffiller.com
USPS Claim Form - Fill Online, Printable, Fillable, Blank - pdfFiller
Stowfly
stowfly.com › blog › missing-usps-packagesfile-a-help-request-and-submit-a-missing-mail-report
Missing USPS Packages: Contact, File Help Request & Report
When you are sure about going ahead to file missing package USPS, you can complete the Help Request Form. Go to the Help tab and click on “Find Missing Mail.
DocHub
dochub.com › fillable-form › 113997-lost-package-form
Missing mail form: Fill out & sign online | DocHub
The form warns against fraudulent claims. ... Type text, add images, blackout confidential details, add comments, highlights and more. ... Draw your signature, type it, upload its image, or use your mobile device as a signature pad. ... Send usps missing mail form online via email, link, or fax.
pdfFiller
postal-claim-form.pdffiller.com
USPS Claim Form - Fill Online, Printable, Fillable, Blank - pdfFiller
Send the completed form with all other required supporting documentation for loss or damage of an item mailed with insured services to the address printed on the form. You must retain evidence of insurance for your claim. Customers may file claims for damaged and/or missing contents immediately, ...
Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
November 13, 2025 - If entering the tracking information doesn’t provide answers, fill out a missing mail search form. This form will ask for your shipment’s tracking number, carrier service, and other attributes.
Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 25, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
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They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
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Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
EBay
community.ebay.com › t5 › Shipping › Can-t-open-USPS-Missing-Mail-Search-says-it-is-too-soon-but › td-p › 34255770
Can't open USPS Missing Mail Search, says it is too soon but cutoff date given is already past!
February 1, 2025 - You are correct you can file a missing mail request 7 business days after the initial mailing. My guess is since the 7th day would have been on Friday 26 January that they moved it to the next business day which would be Monday 29 January.
Quora
quora.com › How-do-I-check-up-on-USPS-missing-mail-search
How to check up on USPS missing mail search - Quora
Answer (1 of 5): USPS cannot physically search for mail where there are a billion pieces of mail in circulation at any given time. If it still exists and still has an address on it where it can be delivered, it will get there. Lost mail may have been delivered to the wrong place or been delayed b...
Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Call USPS: They recommend calling 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number of your local Consumer Affairs office regarding a Missing Mail request. That said, the Postal Service's 1-800 number is pretty slow at the best of times, and during peak seasons (such as the holidays) ...
SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - Before starting a claim, USPS will conduct a missing mail search. If your package is confirmed lost, complete the necessary claim forms either online or in person.
Facebook
facebook.com › groups › 1671972889754787 › posts › 3942630782688975
Filing a lost mail claim with the post office
We cannot provide a description for this page right now
ShippingEasy
support.shippingeasy.com › hc › en-us › articles › 4407010000539-How-do-I-find-Missing-Mail
How do I find Missing Mail? – ShippingEasy
July 14, 2022 - Visit your local Post Office™ location for assistance in filling out a Missing Mail request.
EBay
community.ebay.com › t5 › Selling › Missing-Mail-search-how-is-it-successful › td-p › 33919169
Missing Mail search - how is it successful? - The eBay Community
August 8, 2023 - When there is a seemingly lost package, plenty of sellers advise to file a missing mail case with the USPS. The thought is that the search will “shake the item loose,” which sounds ridiculous. No way do I think that the USPS is going to hunt around the last known location to find a missing packa...
USPS
faq.usps.com › s › article › Missing-Mail-The-Basics
Missing Mail - The Basics
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The Hill
thehill.com › homenews › nexstar_media_wire › 3990226-heres-what-the-usps-does-with-lost-mail-and-how-you-might-get-it-back
Here’s what the USPS does with lost mail — and how you might get it back
May 6, 2023 - The MRC holds these types packages (if they meet all other guidelines) for at least 30 days, or 60 days for barcoded or “intelligent” mail. During this time, the sender or recipient is offered the opportunity to request help online, and later file a Missing Mail Search Request with as much descriptive information as possible, along with any photos.
CBP Customer Service
help.cbp.gov › s › article › Article-1391
Mail - Lost / Missing package - help.CBP.gov
October 3, 2025 - Report Illegal Activities · An official website of the U.S. Department of Homeland Security
Business Insider
businessinsider.com › reviews › tech › how to report a missing usps package, file a help request and submit a missing mail claim
How to report a missing USPS package, file a help request and submit a missing mail claim
August 23, 2022 - In some rare cases, packages may show "delivered" but could take another 24 hours. If it's been over 24 hours and still no package, you've got a few options: Complete the USPS help request form: This initates ...
USAGov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
November 13, 2025 - Find out how to file a complaint with the U.S. Postal Service about lost or stolen mail or mail fraud.