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1-800-BUY-MOEN 1-800-289-6636 · Monday - Friday 8am - 7pm ET

Troubleshooting, Maintenance and Product Repair · Just our way of saying thank you, free to Moen Owners

25300 Al Moen Drive North Olmsted, Ohio, USA 44070 1-877-Moen-Pro (1-877-663-6776) Fax Order Number: 1-800-848-6636

This is the Contact Us for customers (Professional or Commercial). If you are our consumer, click here to Contact Us on Moen.com · To help expedite your request, please upload at least one photograph showing your Moen product and illustrating what you may be encountering.

Call or write an email to [email protected] to resolve Moen issues: Product/ Service, Return/ Replace, Request for Information. Visit the company website www.moen.com or help center for more information.

Moen Canada · Other International Sites · or · We're currently experiencing high volumes. We are aiming to respond to you within 3-4 business days. Sending multiple emails regarding one inquiry will not result in a quicker reply.Send an Email ·

September 16, 2025 - This phone number is Moen's best phone number because 5,152 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-6636 include ...

If you wish to request a refund, please contact customer service at (###) ###-####. ... I just replaced a moen bathroom faucet cartridge, but the handle won't fit over the cartridge.

How do I know if the optional Battery Backup (service kit 179573) is connected to my valve? How will I know when the batteries need to be changed? ... Can I upgrade my four outlet ioDigital valve shower to the four outlet Smart Shower without a major remodel? ... Before I Buy: Are my Moen Smart Wireless Soil Sensors compatible with other smart sprinkler controllers?

July 18, 2025 - This FAQ page answers the most common questions about Moen customer service, including how to contact Moen for help. Answers can be succinct, but can also include detailed step-by-step instructions with screenshots. Because the questions and answers ...

Please PM us your email address, the address where the Moen product is installed, a full product view picture of the …

If you're looking for help with a broken kitchen or bath fixture, contacting the Moen customer service is made easier through DoNotPay.

How-To Videos for kitchen & bath faucets, tub & shower fixtures, faucet cartridges, garbage disposals, and other Moen products.

May 24, 2019 - I were told the estimated waiting time was around 6 minutes, put on hold and I soon got to speak to a customer service agent. As always, benefits of speaking to an experienced agent is that we customers can describe our problems in precise details (e.g. describing the special tricks I did to turn and pull down the handle to make the faucet stop dripping). Knowing the problems’ details often allow the agent better diagnose the source of the problem and solutions to fix them. I started by telling the agent we are loyal customers of Moen and given our previous excellent warranty experiences, we have since bought three more Moen products.

March 14, 2025 - From project advice to design planning, we'll help you get started · Let us help you find a solution to the problem you are having

February 12, 2023 - “I recently called Moen Customer service about a 6 year old kitchen faucet about non-functioning pullout.” in 2 reviews