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Moen Solutions
solutions.moen.com › article library
Erratic Signals: Faucet Turning On Unintentionally (After 2015) - Moen Solutions
April 14, 2025 - If your MotionSense: Dual Sensor-Hands Free faucet is turning on unintentionally, below are steps to get the faucet back to standard operation.
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Moen Solutions
solutions.moen.com › article library
Enabling And Disabling Sensors (2015-Present) - Moen Solutions
May 28, 2021 - The guide below will help you to disable and enable your MotionSense: Dual Sensor-Hands Free Faucet. It is for faucets using the all black control box that has three hoses.
Discussions

Moen motionsense won’t shut off - DoItYourself.com Community Forums
Toilets, Sinks, Showers, Dishwashers, Tubs and Garbage Disposals - Moen motionsense won’t shut off - I have a 5+ year old Moen motionsense kitchen faucet. The came down in the morning and the faucet was running. Not a full wide open but a steady stream that was much more than a drip. More on doityourself.com
🌐 doityourself.com
April 3, 2024
Can’t turn off this Moen motionsense faucet when the batteries die. Rushing out to get batteries now.
There’s going to be valve under the sink. Close it More on reddit.com
🌐 r/Anticonsumption
172
1798
December 18, 2022
Moen faucet won't shut off
Ask your do it yourself plumbing questions and get free answers as well as DIY information about faucets, toilets, pumps and water filters from plumbers at Plbg.com More on plbg.com
🌐 plbg.com
Moen faucet isn’t working manually even when batteries are dead
Here's my Moen touch-less Faucet review that Amazon refuses to publish I have had this faucet installed for about 6 months now with the voice activated module. I have updated the review with feedback I received from Moen Customer Support at the bottom, which honestly is not much help, they acknowledged the issues had no resolutions to offer. Pros: Very sturdy, looks great in my kitchen Touchless is a very nice feature, keeps the faucet from getting dirty The voice activated feature, when working, is actually accurate - i.e. "Alexa tell Moen faucet to dispense 1 tablespoon of water", "Alexa tell Moen faucet to dispense 4 cups of water", etc.. Cons: The faucet randomly turns itself on and water starts running when no one is in the kitchen. We think changes in sunlight are triggering this since our faucet is installed in front of a window. There doesn't seem to be any way to easily temporarily disable the motion sensor which is located on top of the faucet. The only solution I have found is to crawl under the sink and unplug the sensor. If the sensor is unplugged then you can't operate the faucet manually. When our power went out for a week during storms this summer, we did not initially have backup batteries installed, and we couldn't use the faucet at all until one of our neighbors loaned us batteries. If you unplug the faucet to keep it from randomly turning itself on, you have to crawl back under the sink to plug it back in. The water flow is strong and very strong. I have been thru all the adjustment/calibration options on the faucet and there doesn't seem to be anyway possible, either when operating the faucet manually or when voice operated, to allow the water to trickle and also to have a strong flow. You can trickle water if you turn the water valve under your sink to be only partially open, but then you won't be able to get a strong flow when you want it. Response from Moen: At this time there is no feature to be able to disable the sensor in the Moen app for your smart faucet. Also while the flow control feature in the app is unable to do a trickle you can do that by using the faucet handle (THIS DOES NOT WORK). As for the sensor being affected by the light coming in from the window maybe a curtain would be helpful if it is that close to the window. More on reddit.com
🌐 r/kitchen
14
6
August 6, 2023
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FontanaShowers
fontanashowers.com › How-to-Turn-Off-an-Automatic-Moen-Faucet-s › 5076.htm
How to Turn Off an Automatic Moen Faucet
Kitchen Faucets · Touchless Sensor Faucets · Brushed Nickel Bathroom Faucet · Gold Finish Faucets · Chrome Faucets · Free Standing Tub Faucets · Swan Faucets · Matte Black Faucets · Oil Rubbed Bronze Faucets · Bathtub Faucets · Waterfall Faucets · LED Faucets ·
Call   877-955-8457
Address   4429 Brookfield Corp Dr,, 20151, Chantilly
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Moen
moen.com.hk › customer-support › faq › faq-025
How do I disable or re-enable the sensors?
Water will begin to run and then turn off, indicating MotionSense Hands-Free has been disabled. To disable Ready Sensor only: Open handle, hold hand above wave sensor for 5 seconds. To enable the Ready Sensor, repeat the same process. Note: If you have received a service electronic box, follow ...
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Conserv-A-Store
conservastore.com › shop › moen handsfree faucet with motionsense
Moen Hands-Free Faucet with MotionSense
Moen HandsFree Faucet with MotionSense
With this innovative technology, Moen allows you to control the flow of water without ever touching the faucet just a wave of your hand! Many finishes and styles.
Price   $599.99
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Moen Solutions
solutions.moen.com › article library
Enabling And Disabling Sensors (After 2018) - Moen Solutions
April 14, 2025 - The guide below will help you to disable and enable your MotionSense: Wave-Single Sensor Hands Free Faucet. It is for faucets using the black and gray control box that was …
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The Home Depot
homedepot.com › kitchen › kitchen faucets
MOEN - Touchless - Kitchen Faucets - The Home Depot
Get free shipping on qualified Touchless, MOEN Kitchen Faucets products or Buy Online Pick Up in Store today in the Kitchen Department.
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Moen Solutions
solutions.moen.com › article library
Enabling And Disabling Sensors (2012-2015) - Moen Solutions
April 14, 2025 - The guide below will help you to disable and enable your MotionSense: Dual Sensor-Hands Free Faucet. It is for faucets using the all gray control box that has six hoses.
Find elsewhere
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Moen Solutions
solutions.moen.com › article library
Water Flow: The Faucet Will Not Shut Off (After 2018) - Moen Solutions
April 14, 2025 - This guide is for faucet experiencing the symptom of the water continuing to flow through the wand even though the handle is in the closed position. This is for products built using the black and …
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DoItYourself.com
doityourself.com › doityourself.com community forums › plumbing, piping, water heating, wells, air & water filtration and conditioning › toilets, sinks, showers, dishwashers, tubs and garbage disposals › moen motionsense won?t shut off
Moen motionsense won’t shut off - DoItYourself.com Community Forums
April 3, 2024 - Moen replaced the control box and it’s working now (knock on wood). ... Troubleshooting a Boiler That Won't Shut Off By Jen S. How to Shut off a Gas Line By Jen S. Troubleshooting a Dryer Door That Won't Shut By Dawn Hammon · How to Install Shut Off Water Valves By Murray Anderson ... My Delta faucet works fine but obviously has a problem.
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YouTube
youtube.com › marmaduke pickthall
Moen motion sensor faucet disabling - YouTube
Moen motion sensor activate deactivate enable or disable kitchen faucet Cadia model number # 87869ewsrs Motionsense wave. This faucet is about year old And ...
Published   May 18, 2023
Views   30K
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Device Report
device.report › manual › 291635
MOEN Motionsense Hands-Free Kitchen Faucet Installation Guide
Use zip ties (T) if desired to manage faucet hoses, data cable, and battery holder cable. Do not zip tie pulldown hose (D). Check to ensure pulldown hose movement is not obstructed. Check to ensure the handle is working properly. Turn on the water with a handle to test that hot and cold water will run. Turn handle off. If water does not flow properly, see the troubleshooting section on page 18. Check to ensure the wave sensor is working properly.
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Moen Solutions
solutions.moen.com › faq's › faq's-innovations motionsense › operation
How do I use my sensors to turn the water on and off? - Moen Solutions
September 30, 2020 - Wave your hand over the spout again, and the water will turn off. The Ready Sensor (front) detects when you place your hands or an object below the spout and supplies water only until you exit the sensor zone ...
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Reddit
reddit.com › r/anticonsumption › can’t turn off this moen motionsense faucet when the batteries die. rushing out to get batteries now.
r/Anticonsumption on Reddit: Can’t turn off this Moen motionsense faucet when the batteries die. Rushing out to get batteries now.
December 18, 2022 - I have the same model of faucet without the motion and whoever installed it put it with the handle oriented to the front, which I’ve always thought was incredibly bad design because you have to either move the faucet head or reach around it to turn the water on/off. I will be changing it tomorrow thanks to you. ... Most solenoids can fail open, or fail closed. This is an absolute blunder on Moen engineering as on loss of power failing closed makes a world of sense here.
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Moen Solutions
solutions.moen.com › article library
Water Flow: The Faucet Will Not Shut Off (2012-2015) - Moen Solutions
April 14, 2025 - This guide is for faucets experiencing the symptom of the water continuing to flow through the wand even though the handle is in the closed position. This is for MotionSense: Dual Sensor faucets built using the gray control box with 6 hoses, installed 2012-2015
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JustAnswer
justanswer.com › plumbing › snb5b-dont-want-use-motinsense-faucet-do-one.html
Remove MotionSense from Moen Faucet: Expert Q&A Guide
August 3, 2025 - To remove the MotionSense feature on the Moen LJ420101 single-handle faucet, first turn off water supply. Disconnect the battery pack or power source that controls the sensor. Then, carefully detach the sensor module located near the spout or base.
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JustAnswer
justanswer.com › plumbing › nryod-moen-touchless-does-not-work-manually-disable.html
How to Disable Moen Touchless Faucet: Expert Q&A Guide
December 30, 2023 - To disable the touchless feature on a Moen touchless faucet, hold your hand over the sensor for at least 10 seconds until the indicator light changes. If unresponsive, check the battery pack or power source first.
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Reference.com
reference.com › home › business & finance
How to Turn Off and Remove the Sensor on Your Moen MotionSense Faucet - Reference.com
August 13, 2025 - If you own a Moen MotionSense faucet and are looking to disable or remove the sensor feature, you’re in the right place. Whether you prefer manual control or need to troubleshoot sensor issues, understanding how to turn off and remove the sensor can be helpful.
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Plbg.com
plbg.com › forum › read.php
Moen faucet won't shut off
Ask your do it yourself plumbing questions and get free answers as well as DIY information about faucets, toilets, pumps and water filters from plumbers at Plbg.com