my dell laptop is not starting windows 10

learn.microsoft.com › en-us › answers › questions › 4106967 › my-dell-laptop-wont-start-up

Hi, I am Dave, I will help you with this.

Can you use this method to get out of that loop?

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see of Windows will boot.

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 5 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

Answer from DaveM121 on learn.microsoft.com

Dell

dell.com › support › kbdoc › en-us › 000124359 › dell-computer-does-not-boot-to-windows-10

Troubleshoot a Dell computer that does not boot to Windows 11 or Windows 10 | Dell US

Access the Windows Recovery Environment (WinRE) (instructions are located at bottom of the article). Select Troubleshoot > Advanced Options > System Restore (Figure 1) Figure 1: Advanced options · Click Next. Select a restore point from before the boot problems started (if no restore points are available, go to the Reset Windows While Keeping Files) section.

Microsoft Learn

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My dell laptop wont start up - Microsoft Q&A

Top answer

1 of 3

1

Hi, I am Dave, I will help you with this.

Can you use this method to get out of that loop?

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see of Windows will boot.

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 5 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

2 of 3

0

If you cannot get into the Recovery Environment, then, you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

In the Recovery Environment on the USB, try each recovery option.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

Discussions

My dell laptop wont start up

My laptop wont startup, just goes to the blue screen that says pc ran into problems and need to restart, we'll restart it for you. Does not give any other option like automatic repair, just keeps restarting and restarting. More on answers.microsoft.com

answers.microsoft.com

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August 28, 2023

Windows 10 “Your PC did not startup correctly”

Holy run on sentence Batman! Almost passed out reading that! Sounds like OS corruption. Try the start up repair. More on reddit.com

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My DELL INSPIRON NOT BOOTING

I increased the number of processors in my DELL INSPIRON to 2(max) then took it back to one whereby it tried to restart but upon restarting it showed the blue screen of death and it's been stuck in a "attempting repairs" loop...with that I've… More on learn.microsoft.com

learn.microsoft.com

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Help my Dell laptop won't turn on I've done everything said from the internet

Dell laptops have issues with the power regulation chip. What you need to do is pull the back cover off and unplug both the main battery and the CMOS battery. You need to be very very careful removing the CMOS battery. Do not pull the battery out by the wires. I find it’s best to use a plastic pry tool of some form, whether it be a spudger, old credit card or some other thin semi-semi blunt plastic tool. If you rock the two sides back and forth then push out the connector down the center, it will come out. The CMOS battery looks like this: https://guide-images.cdn.ifixit.com/igi/rWTpWLLvSdZ36TQU.large Once you have both batteries unplugged, hold the power button for 60 seconds. Yes, really, 60 seconds. Plug both batteries back in and plug in the charger, then attempt to turn the laptop on. If all went well, the CPU fan should spin over a few times before the machine finally boots back up. Put the cover back on and you’re done. Source: I’ve been working in IT Support/Management with Dell as our main vendor for the last 12 years. More on reddit.com

r/Dell

213

84

September 6, 2023

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r/Dell on Reddit: Windows 10 “Your PC did not startup correctly”

April 14, 2024 -

Hello, I have a Dell Gaming laptop this morning I went to turn it on and the Dell logo would show for a few seconds and the loading circle pops up but then afterward the screen would just say black so I forced the computer off thinking it must have froze and then turned it on again the same thing happened so I tried again but this time the BIOS Dell support assistant checks for damage at this point I am worried that I must have broken something then the Windows 10 Automatic Repair comes up now I don’t know where to go or what to do is my Computer broken or something worse is going on please help me. Also, I don’t know if this is to blame but I updated drivers from the Dell support website and there were some don’t know if this did more harm than good how do you update your drivers or check to see if your drivers need to be updated?

Top answer

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15

Dell laptops have issues with the power regulation chip. What you need to do is pull the back cover off and unplug both the main battery and the CMOS battery. You need to be very very careful removing the CMOS battery. Do not pull the battery out by the wires. I find it’s best to use a plastic pry tool of some form, whether it be a spudger, old credit card or some other thin semi-semi blunt plastic tool. If you rock the two sides back and forth then push out the connector down the center, it will come out. The CMOS battery looks like this: https://guide-images.cdn.ifixit.com/igi/rWTpWLLvSdZ36TQU.large Once you have both batteries unplugged, hold the power button for 60 seconds. Yes, really, 60 seconds. Plug both batteries back in and plug in the charger, then attempt to turn the laptop on. If all went well, the CPU fan should spin over a few times before the machine finally boots back up. Put the cover back on and you’re done. Source: I’ve been working in IT Support/Management with Dell as our main vendor for the last 12 years.

2 of 5

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I don't even see any lights on. Typically something lights up to acknowledge power is coming in. Could be charging port. Could be battery. Could be board.

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April 10, 2025 - Windows 10 users can access Advanced Startup Options by forcing a shutdown during boot three times. From there, you can: ... A factory reset is a last resort that returns your Dell to its original state, removing all personal data. When DIY troubleshooting fails to revive your Dell laptop, professional assistance options are available.

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Discover steps to fix issues such as blank screens, overheating, hardware replacement, and CMOS battery failure. Find expert solutions to get your Dell desktop up and running.

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Discharging residual electricity can often fix startup problem when your computer does not boot into Windows. Turn Off the Computer: Hold the power button until the computer shuts down. Disconnect the power source: Unplug the power cable or remove the battery if it’s a laptop (removable batteries only).

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February 19, 2026 - Malware can also cause your Dell laptop not to boot up. To check if malware is causing an issue, boot your laptop in Safe Mode. When you’re using Safe Mode, your computer has reduced functionality, meaning that peripherals, nonessential parts and processes on your computer, are temporarily disabled. That makes it much easier to identify and isolate problems, like corrupt or poorly configured software and drivers. You can boot into Safe Mode from your Microsoft Windows 10 or Windows 11 operating system, your sign-in screen, or from outside of your OS using the Windows Recovery Environment.

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Quora

quora.com › Why-is-my-Dell-laptop-start-menus-not-working-Windows-10

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August 23, 2022 - Dave Johnson · If your laptop ... might be at fault. Try booting to safe mode, and if that stripped-down version of Windows starts, run antivirus software to see if your computer has been compromised....

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