Hello. I work in IT including the education sector. What I would do Go see the IT staff that installed the software. Thank them for getting you back on the network. Then ask why they installed the software, how it works and did they find any issues with your device. You'll see below that I think the staff behaved badly, for people that work in education but being rude back won't help. Software Is it Sophos Home or Sophos Home Premium? If the school has one of the big packages then they get licences they can provide to staff and students. Neither of these can be monitored by the school. If you open up the virus checker and look for history, you should see they have run a scan. The time taken indicates this is what they were doing. Allowed and why Regardless it was rude of them to install anything without explaining to you what they did. IT staff are not always at human interactions but they should be, especially in education. Is the computer your own property outright or did you buy it from the school, pay installments, etc. If so they probably have the right to do so, by logging in you effectivly gave them permission but it was unfair of them - you couldn't really say no. Equally by using the network,you probably agreed to only use a device with appropriate virus protection on the network (they should have explained this). BYOD - Bring Your Own Device. This is when someone uses a device on your network. Because we have less control we add more restrictions or require greater security on devices. Often one of these requirements is an up-to-date virus checker. It is possible they have installed new security that has checked for this and this stopped your WiFi working. The IT usage policy, is basically to protect the school from your actions. So if you surf or do something inappropriate they can hold you to account. It is likely a legal requirement, in UK we have a legal responsibility to keep our students safe on site. The fact they asked you to sign one is quite nice, we just say by using our WiFi you agree to terms. Read the IT use policy they want you to sign. It will say they have the right to monitor your internet usage (this is because firewalls will be monitoring traffic and if you visit a concerning site they will want to review). It will also say they don't want you to bully other students, surf for dodgy things, etc. Monitoring staff and students We really try not to if possible. Onsite we have a legal requirement to do so. But off-site if you are searching for inappropriate material at home that is between you and your parents. Morally it becomes difficult, if we monitor your home use and you search for LGBT and that triggers a warning, any conversations with parents could endanger students wellbeing. Also it is creepy. There are exceptions where there are legal or police orders where we are required to monitor devices but we really explain everything in these situations. Answer from UniquesNotUseful on reddit.com
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Sophos Central
central.sophos.com
Sophos
Standalone login application for Sophos Central management UI
Sophos Central
Sophos Central is the unified console for managing all your Sophos products. Sign into your account, take a tour, or start a trial from here.
Sophos Central Login
Standalone login application for Sophos Central management UI
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Reddit
reddit.com › r/sophos › my.sophos account issues
r/sophos on Reddit: my.sophos account issues
April 21, 2020 -

Hi all,

I was hoping to engage Sophos support directly but after spending 5 minutes navigating the various sites there wasn't really any easy option and given I'm not a paying customer for my home setup so i wasn't expecting much anyway.

On this site, https://my.sophos.com.

- Account logins don't work at all, i've not been able to login once- I've now got 3 Sophos accounts because the only way to get what i wanted without signing in was to create a new account- Password Reset has not worked for any of these accounts. I am able to receive the pin code via email, but once authenticating the codes the site gives an error no matter what password i use. Changing browser or using incognito mode does not help

I suspect this has been an ongoing issue as i recall some months ago running into the same issue, banging my head against the wall and giving up.

I use Sophos both at work and at home and after my recent experience I'm honestly quite disappointment and have started to look at alternatives in the market. The issues i've encountered seem quite serious and I'm bewildered that they haven't been reported/rectified in some time.

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Sophos Home
support.home.sophos.com › hc › en-us › articles › 115005444406-Signing-in-to-your-Sophos-Home-Dashboard
Signing in to your Sophos Home Dashboard – Sophos Home Help
October 15, 2025 - Note: Windows users will be prompted ... For additional details, please visit Direct Access or Single Sign On · Navigate to https://my.sophos.com ·...
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Sophos
techvids.sophos.com
Sophos Techvids – Expert Tutorials & Cybersecurity Insights
The Techvids library gives you access to in-depth video tutorials, product demos, and troubleshooting guides to enhance your fundamental cybersecurity knowledge and get the most out of your products.
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Reddit
reddit.com › r/sophos › my schools installed sophos on my personal computer?
r/sophos on Reddit: My schools installed Sophos on my personal computer?
February 3, 2021 -

So my school's wifi password changed, so I asked the IT people for the new password, and instead of just giving it to me two IT dudes came over and took my computer for like an hour, and kept randomly asking me to put in my password for them, open my emails for them, etc... I think one of them mumbled something about security or anti virus? Then they finally give my computer back and yay, I have wifi again, but I also have something called Sophos Home installed? So I did some research because it all seemed very strange (they did this to a few of my friends who asked for the wifi pw, too) and apparently It is anti-virus software, but they can also monitor my search history and stuff now? Exactly what can they see? My google searches? The websites I visit? My actual computer screen? Someone please tell me! This whole situation just makes me feel uncomfortable because they knew It was my personal computer and they didn't explain anything to me, and I don't like the idea of everything I do being monitored. Can they see I'm typing this Reddit post out right now? Uh. so yeah. just some explanation as to how much control these IT people have over my computer, and exactly what activity they are monitoring would be really appreciated. (:

Top answer
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Hello. I work in IT including the education sector. What I would do Go see the IT staff that installed the software. Thank them for getting you back on the network. Then ask why they installed the software, how it works and did they find any issues with your device. You'll see below that I think the staff behaved badly, for people that work in education but being rude back won't help. Software Is it Sophos Home or Sophos Home Premium? If the school has one of the big packages then they get licences they can provide to staff and students. Neither of these can be monitored by the school. If you open up the virus checker and look for history, you should see they have run a scan. The time taken indicates this is what they were doing. Allowed and why Regardless it was rude of them to install anything without explaining to you what they did. IT staff are not always at human interactions but they should be, especially in education. Is the computer your own property outright or did you buy it from the school, pay installments, etc. If so they probably have the right to do so, by logging in you effectivly gave them permission but it was unfair of them - you couldn't really say no. Equally by using the network,you probably agreed to only use a device with appropriate virus protection on the network (they should have explained this). BYOD - Bring Your Own Device. This is when someone uses a device on your network. Because we have less control we add more restrictions or require greater security on devices. Often one of these requirements is an up-to-date virus checker. It is possible they have installed new security that has checked for this and this stopped your WiFi working. The IT usage policy, is basically to protect the school from your actions. So if you surf or do something inappropriate they can hold you to account. It is likely a legal requirement, in UK we have a legal responsibility to keep our students safe on site. The fact they asked you to sign one is quite nice, we just say by using our WiFi you agree to terms. Read the IT use policy they want you to sign. It will say they have the right to monitor your internet usage (this is because firewalls will be monitoring traffic and if you visit a concerning site they will want to review). It will also say they don't want you to bully other students, surf for dodgy things, etc. Monitoring staff and students We really try not to if possible. Onsite we have a legal requirement to do so. But off-site if you are searching for inappropriate material at home that is between you and your parents. Morally it becomes difficult, if we monitor your home use and you search for LGBT and that triggers a warning, any conversations with parents could endanger students wellbeing. Also it is creepy. There are exceptions where there are legal or police orders where we are required to monitor devices but we really explain everything in these situations.
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Well, this can be disconcerting, and I understand why. Sophos is used for mitigating multiple threats like viruses, malware, ransomware and web threats. The IT dept has the ability to manage the websites you visit as well as put policies on your machine as to what applications you can use on your machine and also what is not allowed. The software is installed on corporate issued devices or educational facilities to ensure employees and students are not downloading and installing software which could put the company at risk or use applications which could hinder productivity. That having been said, being able to connect to your school's wi-fi does not make your machine part of their infrastructure, or make your machine their responsibility. If there are policies which you must follow in order to access their resources, it must be put into their Terms of Service. That way, if you violate these terms, they can take further action against you. They should NOT be installing this software on your computer if in fact, this is YOUR PERSONAL COMPUTER. No, they cannot see specifically that you have written this post, but privacy is your right, and what you do outside your school online should not be monitored unless YOU HAVE GIVEN THEM SPECIFIC RIGHT TO DO SO. It seems to me that you have not given that, and unless this is a school issued device, it is within your right to tell them to remove the software. Good luck, my friend!
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Aspph
aspph.org › home › student journey › sophas
SOPHAS - Centralized Application Service for Public Health - Association of Schools and Programs of Public Health (ASPPH)
August 12, 2024 - SOPHAS simplifies the application process for public health programs, allowing you to apply to multiple institutions using a single application.
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GitHub
github.com › sophos-internal
sophos-internal · GitHub
sophos-internal · Search or jump to... Search syntax tips · Sign in Sign up · Appearance settings · Resetting focus · You signed in with another tab or window. Reload to refresh your session. You signed out in another tab or window. Reload to refresh your session.
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Zupyak
zupyak.com › p › 4662995 › t › complete-list-of-official-sophos-support-contact-numbers-in-the-u-s-a-full-comprehensive-guide-2025
Complete List of Official Sophos Support Contact Numbers in the U.S.A Full Comprehensive Guide 2025 | Zupyak
September 6, 2025 - Always call 1-855-574-4313 if your online refund request has not received a response within 72 hours. ... A: Yes. Dial 1-855-574-4313, press “0”, or say “agent” to connect directly to a live representative. Q: Do I need my subscription ...
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Itvoice
itvoice.in › sophos-endpoint-now-integrated-with-taegis-mdr-and-xdr-strengthening-cybersecurity-roi
Sophos Endpoint Now Integrated with Taegis MDR and XDR, Strengthening Cybersecurity ROI – IT Voice
September 3, 2025 - Industry-leading protection: A 16-time leader in the Gartner® Magic Quadrant™ for Endpoint Protection Platforms, Sophos Endpoint provides unmatched defense against ransomware and other advanced threats, with features such as CryptoGuard and Adaptive Attack Protection, accessible directly from the Taegis console.
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Instagram
instagram.com › sophsgoodies
Sophia’s Goodies 🍭🍪 (@sophsgoodies) • Instagram photos and videos
127K Followers, 3,498 Following, 937 Posts - Sophia’s Goodies 🍭🍪 (@sophsgoodies) on Instagram: "📸 Baking Content Creator, Recipe Developer & Author 🍪 All My Recipes Are On My Website ✨ 220k On TikTok 📍Cheltenham 💌 [email protected]"
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OpenAI Help Center
help.openai.com › en › articles › 9247338-network-recommendations-for-chatgpt-errors-on-web-and-apps
Network recommendations for ChatGPT errors on web and apps | OpenAI Help Center
[Sophos] Sophos Firewall Public Cloud · [Barracuda] Web Security Gateway · [Fortinet] Fortiguard URL Filtering Service · Commonly, you will need your security software to either: Stop explicitly blocking ChatGPT · This goes for cookie interceptions as well ·
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SignRequest
signrequest.com › index.html
SignRequest
Sign yourself or get documents signed. Easy, secure, legally binding and free.
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GFT
gft.com › us › en
GFT Technologies | Let's Go Beyond The Hype_
GFT Technologies is a global AI-driven partner helping businesses unlock data value, accelerate digital transformation, and achieve sustainable impact.
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Google Workspace
workspace.google.com
Google Workspace: Secure Online Productivity & Collaboration Tools
Learn how the suite of secure, online tools from Google Workspace empowers teams of all sizes to do their best work.
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SecurityHeaders
securityheaders.com
Analyse your HTTP response headers
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Sophos
home.sophos.com › en-us
Sophos Home | Cybersecurity for Home Users
It’s just now, in the 21st Century, it’s not my bike lock anymore. It’s my passwords and my data.” ... “Road-tripping in style. Last time I was in #SouthAfrica I took a wild drive to the Cederberg to test out #SophosHome, cybersecurity software, in some of the most rural areas of the Western Cape.
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YouTube
youtube.com › watch
Sophos MSP: Central Partner Dashboard Overview - YouTube
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Published   December 21, 2024